Comfort Inn & Suites
2.5 star property

Hotel in West Springfield with 24-hour front desk and indoor pool

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your current months are April, 2024 and May, 2024.
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May 2024

Comfort Inn & Suites

Photo gallery for Comfort Inn & Suites

Indoor pool
Exterior
Pillow-top beds, blackout curtains, iron/ironing board, free WiFi
Breakfast area
Lobby

Overview of Comfort Inn & Suites

Reviews
7.6

Good

Popular amenities

  • Pool
  • Hot tubHot tubHot tub
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
The price is HK$791
Price available on 2024/03/31

Explore the area

106 Capital Drive, West Springfield, MA, 01089
  • Popular LocationOlympia Ice Center1 min walk
  • Popular LocationBig E5 min drive
  • Popular LocationHolyoke Mall5 min drive
  • Popular LocationSpringfield Union Station7 min drive
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Room options

Room, 1 King Bed, Accessible, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Pillow-top bed
Blackout curtains
Private bathroom
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

West Springfield

Comfort Inn & Suites is located in West Springfield. The area's natural beauty can be seen at Robinson State Park and Chicopee Memorial State Park, while Majestic Theatre and Josiah Day House are cultural highlights. Check out an event or a game at MassMutual Center, and consider making time for Six Flags New England, a top attraction not to be missed.

What's nearby

  • Big E - 5 min drive
  • Baystate Medical Center - 6 min drive
  • MassMutual Center - 7 min drive
  • MGM Springfield - 7 min drive
  • Naismith Memorial Basketball Hall of Fame - 8 min drive

Getting around

  • Springfield Union Station - 7 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 29 min drive

Restaurants

  • Wood-N-Tap - 20 min walk
  • Rumbleseat - 6 min drive
  • Starbucks - 13 min walk
  • Chili's Grill & Bar - 12 min walk
  • Olive Garden - 3 min drive

About this property

Comfort Inn & Suites

Property highlights
You can look forward to dry cleaning/laundry services, a fireplace in reception and a hot tub at Comfort Inn & Suites. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, a gift shop and a front desk safe
  • A lift, coffee/tea in reception and a 24-hour front desk
Room features
All 75 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and free newspapers. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008023250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

Does Comfort Inn & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Comfort Inn & Suites?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites on 31 Mar 2024 start from HK$791.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Inn & Suites?

Self-parking is free at this property.

What time is check-in at Comfort Inn & Suites?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Comfort Inn & Suites?

Checkout is at 11:00 AM.

Where is Comfort Inn & Suites located?

Situated in West Springfield, this hotel is within 1 mile (2 km) of Olympia Ice Center, Connecticut River and Q Pin 2's. Big E and Holyoke Mall are also within 3 miles (5 km).

Comfort Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 209 out of 671 reviews" "
Rating 8 - Good. 227 out of 671 reviews" "
Rating 6 - Okay. 134 out of 671 reviews" "
Rating 4 - Poor. 76 out of 671 reviews" "
Rating 2 - Terrible. 25 out of 671 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey, Williamstown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby restaurants vary quite
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay
Stayed 2 nights in Jan 2024

4/10 Poor

Jeffrey

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Alaina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds! Convenient location. The hot tub was hot and large. Only downside was a shower in need of repair, and cleaner water in the pool.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

LINDA

Stayed 1 night in Dec 2023

4/10 Poor

Manuel

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
I stayed with my wife and two kids and the place smelled like cigarettes all over. Was very noisy Breakfast was good Room was dirty coffee maker was nasty. I guest I wasn’t lucky this time cause the reviews here look good
Stayed 2 nights in Nov 2023

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
It was good for our nights stay. Hot tub was nice. Pool is cold.
Stayed 1 night in Dec 2023

6/10 Okay

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service
The front desk staff were very king and helpful! We found the hotel to be comfortable but dated and smelled.
Stayed 1 night in Nov 2023