“We took a spur of the moment trip to St.Augustine and by some miracle there was a room available at Bayfront Westcott. We were met by Sandy the manager who helped us get sorted out. It was happy hour and we met some other people who were staying and everyone was having a great time in the quaint but beautiful dining room.
Our room was beautiful and had everything we needed and was exactly what we needed. Our breakfast the next morning was delicious and we highly recommend staying there!”
“We stayed at the “Casa” this weekend. The staff and the room were excellent. When we had an issue with the air conditioning in our room, Jonathan came back to the inn to correct the problem. He even made arrangements to move us to another suite if it became necessary. Fortunately, Jonathan was able to work some HVAC magic and get the room cooling again. Our stay was excellent. Be sure to make it down for breakfast. The food is something NOT to miss. Thank you to Jonathan, Oliver and the team.……
“What a completely lovely experience right in the heart of the historic area of St. Augustine. The room was fabulous! We are hesitant to share this gem as it will get crowded with loyal followers. Will definitely be back to such a perfect, well-priced haven. Off season is a great time to visit. Cooler and much less crowded.”
“Room had a musty smell. Found the comforter dirty and stained. Told the front desk and they did change it. Shower handle was pulled out of wall. Shower on/off was so difficult to use I was afraid it was going to break. Last morning the shower gel ran out so had no soap. Was told this hotel is a “boutique” hotel by front desk person. With parking charges the room was over $500/night. I had a message from the manager when I arrived. I sent him a email to let him know of my issues, never heard……
“We were 30 minutes early for Check in and they would not let us in until exactly 3pm. (There were no cars or ppl there. We were the only ones. ) We were locked out of the coffee lobby at 8:30, 8:45a and text to see why our code didn’t work. No answer. We had to wait for someone else to use their code in to get coffee. So frustrating. No staff. No one answers the texts they encourage you to send if you need anything.”
“The room was very nice and clean! They had it done before checkin and we were able to get into it early which was nice. It was very quiet even with it being above the bar.”
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