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Sarum Hotel

Photo gallery for Sarum Hotel

Front of property
Seasonal outdoor pool, pool loungers
Beach/ocean view
Living room

Overview of Sarum Hotel

Sarum Hotel

2.0 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Kitchen
  • Bar
  • Laundry
19-21 New Saint John's Road, St. Helier, Jersey, JE2 3LD

Explore the area

  • Popular LocationPort of Jersey15 min walk
  • Popular LocationSt. Helier Beach17 min walk
  • Popular LocationHoward Davis Park20 min walk
  • AirportJersey (JER)14 min drive

Room options

About this area

St. Helier

Located in St. Helier, Sarum Hotel is near the beach. Port of Jersey and Ayush Wellness Spa are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Channel Islands and St Aubin's Bay. AquaSplash and Maritime Museum are also worth visiting.

What's nearby

  • The Georgian House - 1 min walk
  • Jersey Opera House - 6 min walk
  • Port of Jersey - 15 min walk
  • St. Helier Beach - 17 min walk
  • Howard Davis Park - 20 min walk

Getting around

  • Jersey (JER) - 14 min drive


  • Robin Hood - 9 min walk
  • Locke’s - 9 min walk
  • spice of life - 9 min walk
  • Mange Tout - Sand St - 9 min walk
  • Victoria's - 5 min walk

About this property

Sarum Hotel

Property highlights
Consider a stay at Sarum Hotel and take advantage of a terrace, a garden and an arcade/games room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool with sunloungers
  • A billiards/pool table, a 24-hour front desk and luggage storage
  • Multilingual staff, barbecues and concierge services
  • Tour/ticket information
  • Guest reviews say good things about the pool
Room features
All 52 rooms include comforts such as free WiFi and sound-insulated walls.
Other amenities include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Kitchenettes, fridges and microwaves


English, French, Italian, Portuguese, Romanian, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 1 bar

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Cots/infant beds (surcharge)
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance


  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace


  • This property does not have any lifts


  • Designated smoking areas (fines apply)

Room amenities


  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)


  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels


  • TV channels
  • Flat-screen TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Freezer
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop
  • Toaster


  • Desk
  • Iron/ironing board (on request)
  • Soundproofing

Similar properties

See similar properties



Check-in from 3:00 PM - anytime
Minimum check-in age - 18


Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets are allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per stay.
Cots (infant beds) are available for GBP 5.0 per stay

Payment types at the property

Important information

Optional extras

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts

Property is also known as

Sarum Hotel St. Helier
Sarum Hotel
Sarum St. Helier
Sarum Hotel Jersey/St. Helier
Sarum Hotel Hotel
Sarum Hotel St. Helier
Sarum Hotel Hotel St. Helier

Frequently asked questions

Does Sarum Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

Is Sarum Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 per room). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

What time is check-in at Sarum Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Sarum Hotel?

Checkout is at 10:30 AM.

Where is Sarum Hotel located?

Situated near the beach, this hotel is steps away from Channel Islands and The Georgian House. Jersey Opera House and St. Helier Town Hall are also within 10 minutes.



Very good

Rating 10 - Excellent. 41 out of 122 reviews" "
" "10 - Excellent 34%
Rating 8 - Good. 52 out of 122 reviews" "
" "8 - Good 43%
Rating 6 - Okay. 18 out of 122 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 9 out of 122 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 2 out of 122 reviews" "
" "2 - Terrible 2%




Staff & service




Property conditions & facilities




10/10 Excellent

Stephen Jonathan, West Wickham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, made me very welcome. Good-sized room with all amenities. Easy walk to shops and public transport. Would happily recommend.
Stayed 3 nights in Sep 2022

8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, amenities
10 minute walk from liberation station. Small, friendly hotel, noth8ng fancy but more than adequate for us. The pool is small but fine for a splash aboit
Stayed 3 nights in Sep 2022

10/10 Excellent


Stayed 7 nights in Sep 2022

8/10 Good


Liked: Staff & service, property conditions & facilities
Good location for accessing the bay and the centre of town. Spotlessly clean, - and very happy to have a fan in the room as well as the mini kitchenette
Stayed 5 nights in Sep 2022

10/10 Excellent


Liked: Staff & service, amenities, property conditions & facilities
so helpful and modern room
Stayed 2 nights in Jul 2022

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service
The staff could not have been more helpful. The suite was so lovely with 2 bathrooms. Would highly reccmend
Stayed 1 night in May 2022

8/10 Good


Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly & clean, helpful staff. However, it was quite a busy road so quite noisy overnight.
Stayed 1 night in Sep 2021

8/10 Good


Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly, helpful staff, clean accommodation, bathroom small hardly any room to stand in from of the basin
Stayed 5 nights in Sep 2021

4/10 Poor


Travelled with family
Liked: Cleanliness, room comfort
Pleasant hotel staff. Good facilities. Area poor
Travelled with a child. Hotel staff were friendly but no lift and had to carry luggage up stairs. Room was in good, clean condition. No mirror in room to dry hair. No plug for hair dryer in/near bathroom where they had the only mirror. Surrounding area is not great. Swearing and fighting in the street until 2am. Also dogs and smoking allowed in the hotel. If any of this does not appeal to you, do not stay here
Stayed 1 night in Aug 2021

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* Star Hotel (Good Value for money)
Wow! This friendly hotel in my opinion is excellent. Perfect location near beach, Elizabeth catle,shops and restaurants. My room 114 was fully refurbished and has smart TV where you can watch your Netflix has twin room for my daughter so she has privacy. It has a good size pool but didn’t get to use it, too busy exploring this beautiful island of Jersey. Lots of places to go and see. My advice is to use the buses, they are excellent and cheap. Get a day pass for unlimited ride. Taxi will rip you off. Bus will cost you £2 from the Airport and it takes 15mins. The hotel manager called Cristina and her staff were helpful,friendly and informative. I forgot the bar is good with TV and games room for the Kids. Overall our stay for 5 days wasn’t enough. I think a week will be ok cos you’ll get to see a lot in Jersey. One more if you like fish and chips, I would recommend you to go Erlinda’s fish and chips near Apollo hotel not far from Queens st. Been there 2x. The best!!
Plemont Bay
Gorey Castle
Stayed 4 nights in Aug 2021