This was our second time at the Buccaneer. We love the rooms, they are super big and comfortable. They installed windows, which we were thrilled about, as they only had shutters. The grounds are perfect with beautiful flowers all around. And it’s on the beach.
However, I’m not sure if we’ll be staying here again. Unfortunately, and not Buccaneers fault, but next door hotel had a sewer leak. As you can imagine, it smelled really bad. We couldn’t be outside our room. We really enjoy sitting on the balcony at nights and we weren’t able to. The smell got worse after night 2 or 3. I called to see if they were doing anything about it. The receptionist’s first response was “what smell?” Any human would gag outside so this was just plain dumb. They offered to move us to another room, not much away from the sewer leak. I didn’t want to pack and unpack at this point especially since we might still be smelling it. I understand it wasn’t on their property. But this is unacceptable.
Please call and make sure the sewer issue is fixed before going there. I wish they told us about it when we arrived and gave us a room much further away from the sewer leak. We did ask for that specific room but would’ve moved. Most of the hotel was empty, it wasn’t a big lift. They should’ve tried to look out for the 2-3 couples there. Instead of putting everyone next to the sewer. Especially repeat customers. I’m currently looking at other properties for our next visit.
