On the day of check in my husband and I arrived late in the evening (8 pm) and when we walked in it wasn’t any cooler inside than outside. My husband immediately turned down the thermostat but they have some type of wall unit that barley blows cold air. There is also a separate wall unit in the bedroom. We were sweating/miserable all night. I called the emergency line to see if we could get someone from maintenance out, but all I could do was leave a voicemail. We woke up the next morning and it had cooled down significantly over the night (we keep it 70 degrees at our house and we could tell it wasn’t that cool). I received a phone call from the property about the message I left the night before. She asked if she could come to the room and we agreed. When she walked in (about 9/10 am) she said it felt great in there and didn’t understand our compliant. We told her yes, it is much cooler than last night, but the air conditioner wasn’t going to be able to keep up by the afternoon. She said she would call maintenance if we wanted. The thing is, the “air conditioner” was working….it never turned off, it just wasn’t adequate. Also, we woke up our first morning to a crew banging in the hallway changing out the main doors of each unit. I spoke to the manager about this as well because we were never notified they would be doing construction/updates during our stay and actually choose this place over another because of construction. All she said was “sorry”. We spoke to other renters who did not have air conditioning issues, so I think it’s just that unit, but we were miserable and considered leaving and going to another place to stay. I will NEVER be back to this property. And a side note, the bathroom didn’t have a vent in it and radiated the most heat so we keep the door closed, but we called it the sauna-no matter what time of day you went in and heaven forbid when you took a shower. The steam has nowhere to go but back in your room. It was so bad we had brought a little fan with us to take to the beach and when we showered we would open the window in the bathroom and place the fan in it to try and pull some of the steam out. I love st Pete but you couldn’t pay me to stay at this property again.
