Stafford hotels from HK$452

"I booked a king room and was given a queen handicapped accessible. When i complained, i was told there were no other rooms available. The room was awkward and thw beds small"

"Nice clean rooms, excellent continental breakfast. Would be nice to have outdoor chairs for the balcony,"

"The first room I slept in had blood on the sheets. When I tried to call the front desk it was busy. I didn’t want to cause an issue so I just slept on top the covers. I also woke up in the middles the night with bug bites on my ankles. My husband called and I received another room across the hall. The next morning I woke up again with another bite on my ankles then when I took a shower I noticed a small brown bug on my wash cloth. I removed it from the towel and put it on the shower wall so could see what it was and it had legs and definitely was a bug. I don’t recommend staying unless they do a treatment or something. I had to check out and find other areangements. Then when I tried to check out an explain the manager on staff got really defensive about the hotel and was explaining she gets off soon. We were trying to get the reservations canceled and approved for refund. She left the Expedia on the phone for more than 20 minutes then walked out the room my explaining if she was trying to help us or not. She continued to repeat the she was not the general Manager so she could not approve anything but could not provide and documentation that the Situation would be resolved. Of course this was not about her but it was more about the service and the experience in the room. I think it would have gone a lot smoother if she would have followed procedure and immediately called her general manager or Expedia to resolve this issue."

"The staff were wonderful. Bed and linens were clean and room was spacious. Issues are unfortunately outside of the staffs hands. The facilities of the property need some repair work. Faucets were broken and corroded. Walls and sinks stained and/or damaged. Large gaps in the floor planks. Hot water was all but non existent. Maxing out only hot water gave you luke warm water with very low pressure. Adding any cold at all to try and get water pressure made it freezing. Can't complain too much due to price and great staff. But functioning hot water and basic repairs are much needed. "

"Very happy with the hotel and thw amenities. Room was clean bathroom could use an update "

"Great and easy stay from start to finish"

"Yes I think the sheets and linens were hard especially towels . Bathroom floors were dirty"

"Home2suites is a great option for those traveling with pets. Very easy and stress free. There are good items for purchase in the lobby. The rooms are spacious, clean, and the bathroom is good. It’s our go to option on the way back and forth from Florida."

"Room was clean. Staff very helpful."