Greek Islands Stalos Beach Hotels

"Beautiful hotel and exceptional staff"

"We had a good stay overall, with a few things worth noting. The staff were excellent. Petros handled a leak in our room brilliantly and upgraded us to a suite while it was fixed. The bar staff were also very attentive and friendly. The main downside was the spa setup. For a hotel marketed as a 5* hotel and spa, it was disappointing that all facilities come at an extra cost. The sauna and jacuzzi require a private booking (30 minutes, €25–30 per person). The jacuzzi was also only lukewarm and only seemed to heat up towards the end, which goes very quickly. It was also a shame the indoor spa pool was closed. I understand this is no longer advertised, but it would have made a big difference, especially in bad weather. That said, the massages were excellent and worth the €50–60 per person. The hotel is a mix of old and new. The older side shows wear, with stains on couches and cushions, but the beds were comfortable and housekeeping was great. The suite was lovely. I would recommend paying extra for newer rooms in the spa building. Breakfast had nice touches like local honey, also given as a check-out gift, but vegetarian options were limited. Indoor seating can be tight in colder months. Overall, great service but not quite a 5* spa experience."

"Small hotel in a quiet area. Clean room with well equipped kitchen. Kind staff! "

"We've had a lovely week at Phaedra. The hotel is clean and the room was well appointed. The staff, particularly Nikos were super friendly and helpful, both before our arrival snd during our stay. Nothing was too much trouble! We’ll be back, i hope!"

"Staff was deligjtful. Rooms pleasant."

"The only positive aspect of this hotel is its location it offers a nice view and is just a few minutes from the beach. However, the rooms are outdated and fall far short of a 5-star standard. The restaurant is chaotic, with a lack of seating, dirty tables, and repetitive food that is often cold by the time you get to the table. The Albanian bar staff, particularly the manager at the pool bar, are extremely rude and clearly inexperienced. Drinks are charged for after 11 PM ( even for all inclusive guests) Overall, I would not stay at this hotel again. Don’t be fooled by the pictures or pricing it does not match the advertised quality. This hotel is a 3 star hotel not 5 for sure. "

"Conveniently located with parking which was a huge plus. Check in was vary easy and the staff was friendly and pleasant. Our room was no frills but clean. We booked a double and our beds were two twins pushed together. about 20 minutes outside of Chania, but with a car, it was not a problem and preferable to staying in the city. "

"Horrible room with horrific bathroom Very uncomfortable bed, the room was never cleaned during our stay. "

"At the beginning air conditioning was not working properly but after aware the owner, he fixed the issue immediately. Very nice and friendly staff. I love to be there."