Grand Rapids Steelcase Furniture Headquarters Hotels

"We loved our stay and will definitely be staying a"

"Weekend staff was great"

"This place was absolutely filthy, mold all over the door frames and light switches. The carpet in the room had no less than 100 stains on it. The whole building wreaked of marijuana and cat piss. Then in the morning the continental breakfast was a joke, half frozen bagels and crusty donut holes. There was a domestic dispute happening with some people that live there full time, frankly was an unsafe situation.To top it off, the hallways in the morning stank like ratchet nasty mop water. "

"The room was roach infested. The shower did not work properly. The bathroom door handle was broken. That was a big hole and a wall behind the main door and dead roaches and real roaches crawling all over the place bathroom and in the main room and they didn't have a night attended readily available. You have to call him from a special phone only in the lobby"

"Nice hotel, staff is friendly and super efficient. Comfortable beds."

"There is a few issues but the staff was very easy to deal with in that alone made it a better experience"

"The host was very helpful with the issues that we had. The site had very nice towels and was clean on arrival. Kitchen was very small and had only a tiny table and two stools for seating. Kitchenware was adequate. Toaster should be discarded because it is a burn hazard. Microwave quit working but was promptly replaced with a new one. Pipes froze one time and required us to vacate the unit for half a day until they were fixed.Biggest complaint was the TV setup, which only functioned about half the time and had frequent loss of internet connection. e.g. it quit right in the middle of the Superbowl, and we missed most of a quarter until we could get it back online again. This happened 3 or more times every day and was very annoying."

"Friendly hosts! Very clean and nice inside. Fully equipped kitchen. Many updates. Close to the expressway for easy access to downtown. Our biggest let down was the neighborhood. We thought that with the price point we’d be in a nicer area. Very industrial neighborhood surrounded by pawn shops and liquor stores. Felt safe enough, just not enjoyable walking. The backyard is open to a public walk/bike trail so the hot tub did not feel private! A small privacy wall would’ve been nice. That was very disappointing since the hot tub was our main draw to this property. We barely used it. Be aware the beds are extremely firm. Extremely. "

"The stay was good, didn’t LOVE the busy street, but over all the stay was good, and Jay was helpful. "