wifi is poor, the facility is old, the room is clean by the way.
Fraser
於 2019 年 1 月住了 2 晚
8/10 不錯
Yuet Wa Eva
2015 年 6 月 17 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Yuet Wa Eva
8/10 不錯
SHUK LING (Hong Kong)
2014 年 11 月 14 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
整體滿意
酒店位置不俗
SHUK LING
4/10 欠佳
Katherine
家人同遊
2025 年 6 月 24 日
不滿:整潔度、設施服務和住宿狀況
I stayed in family room on 8th floor. The room cleanliness was a bit questionable. The floor was uneven and carpet has seen better days (bit sticky too!). Water tank was under maintenance so water could be in off color (green).
Asked for laundry bag and inside had whitish residue that I just immediately didn’t dare to use it.
Shower mat wasn’t replaced with a new one despite it was wet and just flipped over. Sink was leaking. Trash can was rusted and dinged badly.
It’s supposed to be a 4-star hotel but maintenance and cleanliness made me doubtful that it could still be considered a 4-star. A 2.5 is more likely.
Oh breakfast too… fried rice was literally rice being fried on a pan without eggs or even meat. They will only add sliced chilis to make it “spicy”.
Honestly, this was my first experience staying in a Novotel chain and it made me want to avoid the chain for good.
We order 4 non smoking rooms and 2 double bed for each room. Once we got there they give us 4 smoking room and 1 queen bed on each room.
If the hotel doesn't have non smoking room available at the first place, why on the website show available.
It's a SCAM, we have minor traveling with us and the room still smell cigarette even after they do the treatment.
The fourcet on the sink is shaky.
The front desk is awfull, don't know what they doing.
hugianto
於 2024 年 12 月住了 1 晚
10/10 優異
Soekanto
2024 年 9 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A great hotel. Staff was friendly. I will surely come back again
Soekanto
於 2024 年 9 月住了 3 晚
10/10 優異
Michael (Morrison)
家人同遊
2024 年 8 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really good stay after all
Michael
於 2024 年 7 月住了 3 晚
8/10 不錯
Deborah
2024 年 8 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I would have given an excellent rating except when we arrived after a 7 hour train ride we were given a smoking room that was dirty and run down. Fortunately I showed them our request for non-smoking and they moved us. These little things matter when navigating a foreign country.
Deborah
於 2024 年 7 月住了 7 晚
8/10 不錯
真實旅客
家人同遊, 商務旅客
2024 年 7 月 10 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2024 年 7 月住了 1 晚
2/10 很差
Masaki
2024 年 5 月 12 日
不滿:整潔度
Masaki
於 2024 年 5 月住了 1 晚
10/10 優異
Yusuke
2024 年 2 月 18 日
Yusuke
於 2024 年 2 月住了 1 晚
10/10 優異
Sheila (East Wenatchee)
家人同遊
2023 年 12 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We have stayed at the Novotel in Solo several times and have always been happy with their service. There is a great little restaurant across the street—Alamama. It has western and Indonesian options. The restaurant at the hotel is always very good too.
Sheila
於 2023 年 12 月住了 2 晚
4/10 欠佳
Soon
商務旅客
2023 年 12 月 20 日
不滿:整潔度和職員與服務
시간이 지나면서 오래되어가는 호텔이라서 그런지 더 관리가 안된다는 느낌입니다
Soon
於 2023 年 12 月住了 1 晚
10/10 優異
Sarah
2023 年 7 月 1 日
讚好:整潔度、職員與服務和住宿狀況
I love the location.
I do not like the food always the same everyday
Sarah
於 2023 年 6 月住了 3 晚
8/10 不錯
真實旅客
多人同遊
2023 年 1 月 4 日
讚好:整潔度、職員與服務和客房舒適度
Bagus untuk mampir semalam
kamar executive di premier floor, tp tidak ada bathtub.
真實旅客
於 2023 年 1 月住了 1 晚
2/10 很差
真實旅客
2021 年 12 月 14 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Rat on breakfast counter !!!
there was a rat on breakfast counter !!! and the staff didnt do anything
真實旅客
於 2021 年 12 月住了 1 晚
8/10 不錯
Soon
商務旅客
2021 年 12 月 2 日
讚好:職員與服務、住宿狀況和客房舒適度
오래된 호텔이지만, 솔로에서 괜찮은 것 같아요.
Soon
於 2021 年 11 月住了 1 晚
10/10 優異
Christopher
2021 年 11 月 14 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfy stay in Solo
Very nice stay in Solo.
All staff had been very helpful and courteous.
Room and all facilities were clean.
What needs to be improved is the bathroom: hand-held shower head and rain shower head badly need to be replaced.