搜尋須坂市度假村

"員工很熱情！"

"Good"

"Average services, I rate both good and bad. Good is the inclusive meals (optional during booking), I was given a lot of quality food in a presentable traditional Japanese setting, but bad is that my booking includes 2 adults and 1 kid, the hotel told me I needed to pay extra for my kids staying (I had no choice so I paid) and tried to charge me other items like extra bed, extra meal for my kid (I rejected these). I hate how the hotel manage bookings and dishonesty as I had already paid my booking for 3 members in full but then got charged extra when I arrived without any email communication before I check-in, other major problem to the overall experience is that most of the staffs speak broken English and even not understand, I find it very difficult to communicate, also both indoor and outdoor onsen water is all dirty, the outdoor onsen water is not even hot."

"入住快速、住宿期間有沒有吵雜、位置相當方便、建議加早餐，有溫蒂漢堡與飯店早餐一起享用，可以吃很飽。"

"不錯很乾淨只是房間比較小"

"有台灣員工,語言非常方便"

"交通有点不方便 员工英文水平较低。但是这些都不影响我再来的心情"

"客房整潔、職員有禮貌！"

"Quality service as usual. "