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Reviews of T.O Hotel Main Station

2.5 out of 5
T.O Hotel Main Station
2F No. 2 Sec.1 Kaifeng St., Zhongzheng Dist., Taipei, Taipei City

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 26 reviews" "
Rating 8 - Good. 10 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to main station & various other attractions Excellent wifi Coffee & tea available Lots of nearby eating options Quiet because I had an inside room. Don’t know about the ones above the street Shared fridge not so good Mattress firm Weird noises in water pipes (I think was the source) I'll stay again. I think it’s good.
Stayed 4 nights in Jan 2024

10/10 Excellent

Dianne, ringwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the location (so close to Railway/bus station & eating choices) Friendly staff, nice room, excellent shower & internet- will stay there again
Stayed 3 nights in Dec 2023

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Get a room with a window! The room’s without windows are not good. Not a functional space, quite small, and you never know what the weather is like outside. No hand towel, no place to put the soap at the sink. When using the bathroom sink, a loud vibration noise occurs. Hopefully it didn’t bother the other guests! The bath towels touch the toilet when you hang them on the rack.Either the towels are too long or the towel rack is too low. Toilet was not attached to the floor so when I leaned over it moved… probably not great for sanitation, but I’m not a plumber. Room was clean and bright. Bed was comfortable enough. Staff are great and do what they can with the limitations of the property - accommodated my late checkout (thanks!).
Stayed 4 nights in Nov 2023

6/10 Okay

Kazumi

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2023

6/10 Okay

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good service & location but poor breakfast
The room size was ok and it was clean. Unfortunately, there was no light next to the bed and you have to use the normal room lights. I found it too bright when relaxing in bed. The lady at reception spoke very good English and was always able to help if any questions. If you want to do washing you will need to go to a place outside the hotel. What I really didn’t like is the breakfast vouchers. It only gave me 2 choices at McDonalds. Burger with egg and tea OR burger without the egg and coffee. No changes allowed. I don’t like having an included breakfast in a hotel and still feel hungry after eating it. I needed to go somewhere else to get more and better quality food. What’s the point of the included breakfast if you are still hungry after eating it? I suggest to make the price for the rooms cheaper and don’t advertise any breakfast. On the second day I had another voucher for a different place (Miss Croissant) but that was also not enough food. I attached some photos of both places. Both were worth around NT$90 each.
Stayed 1 night in Jan 2023

10/10 Excellent

Miyuki

Liked: Staff & service, property conditions & facilities
台北駅から近く、どこに行くのも便利でした。お部屋は清潔感があり、3泊しましたが毎日クリーニングしてくれます。エントランスには無料のコーヒーマシンやお菓子もあり、とても便利です。 窓なしの部屋でしたがら日中は出かけているので特に問題ありませんでした。一人旅だったので、部屋の広さも十分です。スーツケースを広げても歩けました。 ホテルライフを求めていなければ、最高のロケーションです。
Stayed 3 nights in Mar 2024

8/10 Good

RIEKO

Liked: Cleanliness, staff & service
スタッフの対応は丁寧で良かったです。ベットメイクもきちんとされてました。 駅近で便利。部屋は広くないですが、一人ならまた利用したいと思います。 エアコンの暖房が少し匂ったのは残念です。
Stayed 2 nights in Feb 2024

8/10 Good

Tak Ming

Liked: Cleanliness, staff & service
住在有窗對馬路的房間，完全没有嘈音很寧靜，樓下就有寶雅又多嘢食，交通好方便，可惜的是房內没有雪櫃，因我習慣每朝梳洗要飲凍咖啡，所以只好睡眼惺忪到櫃枱的雪櫃攞前一晚買了的咖啡返房（但訂房時也没標明會有雪櫃，所以也預料到），另外浴室雖乾濕分離，但係沖涼水也會流出，浴室没有置物架放置自備的沐浴用品。整體嚟講這價錢及飯店所處位置嘅方便度很好
Stayed 4 nights in Dec 2023

6/10 Okay

Kwok Kwong

Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位在台北車站附近，交通非常方便。房間內非常陽春，對於個人小旅行還算適合，但浴室沒有漱口杯實在不方便。
Stayed 1 night in Oct 2023

8/10 Good

Wing Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
靠近台北車站很方便，員工很友善
Stayed 3 nights in Mar 2023
Response from 櫃檯 on 5 Apr 2023
親愛的T.O. HOTEL貴賓您好,首先非常感謝您入住T.O. HOTEL並給予我們好評,您的支持與建議是促使我們不斷進步的最佳鼓勵,最後再次謝謝您並期待不久後能再服務您,提供您更美好的住宿體驗! T.O. HOTEL

10/10 Excellent

JUMARD, khlongsan

Stayed 2 nights in Feb 2023
Response from 櫃檯 on 5 Apr 2023
親愛的T.O. HOTEL貴賓您好,首先非常感謝您入住T.O. HOTEL並給予我們好評,您的支持與建議是促使我們不斷進步的最佳鼓勵,最後再次謝謝您並期待不久後能再服務您,提供您更美好的住宿體驗! T.O. HOTEL

10/10 Excellent

JUMARD, khlongsan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
สะดวก สะอาด ปลอดภัย เดินทางปลอดภัย
Response from 櫃檯 on 5 Apr 2023
親愛的T.O. HOTEL貴賓您好,首先非常感謝您入住T.O. HOTEL並給予我們好評,您的支持與建議是促使我們不斷進步的最佳鼓勵,最後再次謝謝您並期待不久後能再服務您,提供您更美好的住宿體驗! T.O. HOTEL

10/10 Excellent

Kosei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Hsiao fang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

GUAN-JUNE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務佳 環境舒適 附近很多餐廳
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Jenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020

8/10 Good

YU CHENG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

2/10 Terrible

Wen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常差的體驗！
櫃檯人員（英文au開頭的跟戴眼鏡的女生）服務態度非常散漫以及惡劣 廁所的門把被之前的客人用破損導致受傷，櫃檯人員第一時間沒把醫藥箱拿出來，只草草叫我們去附近藥局取出卡在手指的門把碎片，殊不知藥局根本不能取出，害我們白跑一趟。 藥局回來後，只是告訴她們處理方式非常不好，還一直質問我們：「不然你們想要什麼」，一付我們要凹錢還是什麼的，但根本完全沒有，櫃檯人員甚至還說：「還是我們要退你房費讓你們去找尋更大設備更好，不會像我們這邊破破爛爛的放假」！！！真的超級傻眼的 好險後來我自己打給飯店經理把後續事宜處理的非常好，非常感謝她。 至於櫃檯人員，服務業都做成這樣替你們擔心。
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨整潔舒適，隔壁是麥當勞，斜對面是星巴克，絕佳的地理位置，注重環保，房間內不提供礦泉水，飯店櫃台旁有飲水機可以使用。
Stayed 2 nights in Oct 2020
Response from T.O. Hotel on 24 Oct 2020
感謝您選擇T.O. Hotel 期待您的再次蒞臨。

10/10 Excellent

Tien-yu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點絕佳；乾淨方便
位於四條捷運線(綠、藍、紅、機場線)中間，以及台鐵、高鐵等。飲食及逛街也非常方便。走路可到西門町、總統府等地。而且工作人員服務很好，會幫忙解決問題。客房及設施都很乾淨。
Stayed 2 nights in Oct 2020
Response from STAFF on 12 Oct 2020
謝謝您. 您的好評是我們努力的動力.

10/10 Excellent

JUI LUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from STAFF on 12 Oct 2020
謝謝您. 您的好評是我們努力的動力.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2020