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Reviews of The Moon Hotel

3 out of 5
The Moon Hotel
No.122, Sec.1, Sinsheng N. Rd., Jhongshan Dist., Taipei

Reviews

7.0

Good

Rating 10 - Excellent. 17 out of 100 reviews" "
Rating 8 - Good. 38 out of 100 reviews" "
Rating 6 - Okay. 31 out of 100 reviews" "
Rating 4 - Poor. 5 out of 100 reviews" "
Rating 2 - Terrible. 9 out of 100 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Pauline

Stayed 2 nights in Sep 2023

6/10 Okay

Akira

Liked: Staff & service
Disliked: Cleanliness
The room I stayed was alright, but the aisles of the hotel and the elevator were dirty.I clearly see mold and bugs there. If that are cleaned up and changed, this hotel should be good.
Stayed 5 nights in May 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far a half star property . The hotel outdoor walls are covered by sheets so wall damage is not visible. Inside the room nothing works ; mold smell the moment you walk into the property. I removed the comforter on bed and saw two bugs on the white sheet (photo available upon request ). Carpet probably not cleaned for decades . Pay a few bucks more and avoid getting mold and getting bitten by bugs
Stayed 1 night in Apr 2023

2/10 Terrible

Jimmy Chen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be aware if you are okay without AC
Hotel room is very dated, pics online look okay but nothing is working, broken TV and no A/C. Had to contact Hotels.com to cancel the rest of the booking after the 1st night.
Stayed 28 nights in Mar 2023

8/10 Good

Julian

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It’s a decent stay overall, but the blanket and the toilet is not that clean.

10/10 Excellent

Khalifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The people were nice and supportive.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

10/10 Excellent

Khaliq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Moon.
It was good.
Stayed 1 night in May 2019

8/10 Good

Khalifa Abdul

Liked: Staff & service, room comfort
Mr.
The place was good. However, my bath tub could have been slightly more cleaner.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Alex Cheung on 30 Apr 2019
感謝您的入住，也期待您下次繼續光臨我們旅館。

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Nice location and good staff but the toilets floor didn’t not have a hole to suck the water from the shower. The toilet floor was ful of water which wasn’t nice.
Stayed 2 nights in Feb 2019
Response from SAM HUANG on 20 Feb 2019
Thank you for your advice. We will improve your suggested shortcomings as soon as possible.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation
The hotel was easy to be located and there are convenience stores closed by, great facility and service.

6/10 Okay

Narima

Disliked: Cleanliness, property conditions & facilities, room comfort
For single occupant or couple only
Bed were too small, even a single person hardly makes room to move. They took in a couple with a kid for booking this type of room then was told at front desk that bed were good for 2 people only. The worst part was there was a small cockroach on the bedroom floor (which we have to terminate, yaiks). Close to shopping and restaurants though, and provides a full breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Cheng-lin

Liked: Room comfort

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
No-fuss stay
I have stayed at the Moon Hotel several times over the past several years for its good value and its decent location within Taipei. The hotel seems to cater more towards Asian guests, but the staff are friendly and some may be able to speak English to westerners. The room is comfy and has a large bathtub, and the bed is quite comfy. You have those amenities that cater to those visiting for some love getaways, but if you're just there to sleep and spend the day around Taipei, you can't really go wrong there since it's about a 10-15 walk to two different MRT stations. Overall, a no-fuss stay at a hotel that I will go back to in future visits to the city.

8/10 Good

KIYOSHI

Liked: Staff & service
周りが繁華街なので良い。
Stayed 3 nights in May 2024

2/10 Terrible

DI

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Yutzu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
計程車到中正紀念堂約200元
房間比想像中大，整體乾淨，入住的房間浴缸乾淨， 還有附洗面乳，樓下有全家 , 旁邊附近有居酒屋和按摩店
Stayed 1 night in Dec 2023

6/10 Okay

Endo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
おおむね、普通です。自分のホテル選びの条件は窓あり浴槽ありので、この金額で宿泊できるのありがたいです。なんと言ったらいいのかラブホに滞在することが嫌な人は絶対薦めません。自分は台湾の友人に会うことでしたので、 林森北路の飲み屋まで徒歩で行けたので、 とても便利な場所です。 台北駅までタクシー120元。（徒歩でも行ける距離ですが帰る当日雨でゴロゴロを押して行くのは嫌でした） MRT中山までは徒歩5分。
Stayed 3 nights in Nov 2023

2/10 Terrible

Kyosuke

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
あまりにもスタッフが日本語を理解できない。
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Könnte sauberer sein
Viel Staub in einem ansonsten durchschnittlichen Hotel
Stayed 2 nights in Nov 2023

6/10 Okay

TSZ KIN

Stayed 2 nights in Oct 2023

6/10 Okay

kazuhiro

Business traveller
Disliked: Cleanliness
The back of the bathroom door had not been cleaned. There was limescale on the drain of the jacuzzi. The room was clean.
Stayed 2 nights in Sep 2023

10/10 Excellent

Daisuke

Liked: Staff & service, amenities
ラブホの改修でのホテルです。 泊まる分には特に問題ないですが、室内の雰囲気を気にされる場合は避けるほうが良いと思います。 また、駅からも遠いです。
Stayed 1 night in Aug 2023

10/10 Excellent

Chia-Jung

Stayed 1 night in Jun 2023

10/10 Excellent

PN-YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

WATARU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

8/10 Good

Tomonori

Disliked: Property conditions & facilities
部屋清掃はお願いしないと出来ないのかな？ ドアノブに札もなくわかりませんでした
Stayed 3 nights in May 2023

4/10 Poor

ED

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
老舊，不衛生
Stayed 3 nights in May 2023

10/10 Excellent

Kuo-liang

Stayed 1 night in May 2023
Response from FRONTDESK on 20 May 2023
您好 感謝您的反饋歡迎您再度光臨 謝謝您

6/10 Okay

政霖

Travelled with family, Business traveller
有點舊、沒早餐
Stayed 2 nights in May 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
臭臭的
舊不是問題，整體是乾淨的 但有一陣味道，也很臭 我噴很多除臭的東西也沒有用 但地點算是方面，樓下就有全家也有居酒屋 如果沒有味道應該可以睡很好
Stayed 5 nights in May 2023

10/10 Excellent

FU-HENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Yi Cheng

Stayed 1 night in Apr 2023

6/10 Okay

HAN YIN

Stayed 2 nights in Apr 2023

8/10 Good

Jasonchen, Taiwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice hotel...
Stayed 2 nights in Jun 2020

6/10 Okay

Sheng Hsun

Business traveller
Liked: Staff & service
適合商用住宿
Stayed 1 night in Jun 2020

8/10 Good

CHIAWEI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

6/10 Okay

Cheng

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2020
Response from SAM on 1 Feb 2020
感謝您入住我們的飯店。感謝您的意見反應！

8/10 Good

SWSW, HONG KONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
商旅提供一般基本設施(樽裝水、沐浴用品、一次性拖鞋(意料之外，部份三星或以上酒店未必有提供。值得一讚)只是浴室只有按摩浴缸，並非每位旅客都願意使用。) 商旅雖然距離地鐵站有一段距離，但是可以接受，沿路亦可邊行、邊睇、邊食，不愁寂寞。商旅雖然位於橫街內，但一出旅店門口，向右行(便利店方向)會發現別有洞天，有一條食街兼酒吧街(日式食店較多)簡直不愁吃喝玩樂，愈夜愈精彩。離台前一天到訪這條街，剛巧有機會欣賞一場由一酒吧舉辦的免費戶外歌舞表演。現場氣氛熱烈澎湃。地點絕對推薦，一流。屬於靜中帶旺。
Stayed 2 nights in Oct 2019
Response from Sam on 23 Dec 2019
謝謝您對飯店的評論 我們將會更用心更努力的服務 謝謝您

2/10 Terrible

DEOKKYU

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Hironori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コスパ良し
女性のみ、家族連れには向かないが快適でした
Stayed 1 night in Oct 2019

10/10 Excellent

Ting-Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Afa

Liked: Staff & service
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

2/10 Terrible

YUCHE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
額外加收費用、皆未事先告知
訂房時事先兩次電話詢問停車位事宜，皆未告知需於六點住宿後才可以停車，也未告知要加收費用。 當天下午開車到現場後才告知不能先停車，於晚間九點將車子開回，卻又說沒有車位了。 所有事項都未事先告知，感覺非常差。 且廁所浴缸及地板內有許多毛髮。
Stayed 2 nights in Jul 2019

8/10 Good

YI WEN

Liked: Staff & service, property conditions & facilities
房間內的灰塵有點多，門底縫很大，外面講話都聽的很清楚，隔音不是很好，但服務人員都很好很親切！
Stayed 1 night in Jun 2019