Desk, soundproofing, rollaway beds, free WiFi
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Reviews of Urban One Hotel

3 out of 5
Urban One Hotel
5F., No.55, Zhengyi S. Rd., Sanchong Dist., New Taipei City

Reviews

6.6
Rating 10 - Excellent. 14 out of 99 reviews" "
Rating 8 - Good. 31 out of 99 reviews" "
Rating 6 - Okay. 28 out of 99 reviews" "
Rating 4 - Poor. 15 out of 99 reviews" "
Rating 2 - Terrible. 11 out of 99 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Vanessa

Stayed 4 nights in Dec 2023

8/10 Good

Daniel J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad!
Nice place to stay, clean bathrooms and good bed. Location not the best if you're wanting to do the Taipei Touristy stuff. I'd stay again if I need to be on that side of the river.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2019

8/10 Good

Hing Lun

Liked: Cleanliness, room comfort
Comfortable bed and spacious room.
The shower stand is broken and have to shower with my hand hold the shower head all the time, they don't tidy your room unless you asked them even you pressed the bell for cleaning, they do change your bath towel thou. Bed really comfortable and they made the hotel like a kinder garden so your can take lots of photos for your social media. Weekend is very noise as there a a karaoke bar under... Weekdays is great. Good location, close to train station.
Stayed 4 nights in Feb 2019

8/10 Good

Christian

Liked: Cleanliness, staff & service
Good Hotel for family holiday
Hotel Staffs is good and very helpfull. Location is great. Hotel furniture and hardware needs a lot of improvement. Overall good and decent hotel for family holiday.
Stayed 9 nights in Dec 2018

4/10 Poor

Dustin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel room was quite dirty and there was even cockcroach in the room running around. I called up the hotel reception for extra pillow and he wanted to charge for another extra pillow. He even mentioned that he will inform me if there is one available but the hotel staff did not even call up my room. Overall, it is quite lousy hotel in the 5 floor of a building.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location which has convenience stores nearby, friendly staff, accessible by public transport.
Stayed 3 nights in Jul 2018
Response from Julie on 5 Sept 2018
Dear Anonymous Thank yo for choosing SPARKLE HOTEL Taipei Bridge as you stay in Taipei. hope to see you again soon!

4/10 Poor

Lee, malaysia

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel at 5th floor but no attendant at ground floor. No clear instruction how to reach 5th floor. Order sandwiches+coffee for breakfast but delivered burger+red tea. Toilet bowl wrong located and uncomfortable to sit on it.
Stayed 2 nights in Jun 2018
Response from COCO on 20 Jun 2018
Hello: I'm sorry for your unpleasant stay. Anything missing will help you. Thank you for your support and love.

10/10 Excellent

Bellot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Ryotaro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最寄駅からは10分ほど歩く。 ホテルのすぐ近くにセブンがあり便利。 部屋のテレビでYouTubeを観られるのがよかった。
Stayed 2 nights in Mar 2024

8/10 Good

KAZUHIRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夫婦二人で利用しました。 贅沢を求めなければ、必要な物は揃ってます。周辺は地元の方が多く、ローカル感を楽しむのは十分。コンビニも近く、不便さは感じません。再訪する際は利用させて頂きます。
Stayed 1 night in Mar 2024

4/10 Poor

YUSUKE

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Jim

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Krit

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Dec 2023

6/10 Okay

Chidori

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

TOSHINORI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
兎に角、汚い
Stayed 2 nights in Dec 2023

6/10 Okay

Shinichi, Chuo-ku

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
良かった点。台北橋駅が最寄りで飲食店も多くPXマートも近い。少し歩けばスタバも有り利便性が良い。従業員は笑顔で親切。 悪かった点。ホテルの場所はビルの5階と分かりづらい。深夜のチェックインは電話でおこす必要あり。ルームサービスは実施されない事がありフロントに依頼する必要あり。部屋がタバコくさい。隣との壁が薄くテレビの音が筒抜けだった。ラブホテル的な休憩サービスがあり、それで余計に響いてたのかもしれない。
Stayed 6 nights in Dec 2023

8/10 Good

WAI FONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近捷運和夜市,附近好多食市,樓下有便利店非常方便.
Stayed 6 nights in Dec 2023

10/10 Excellent

Zongxiam

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

MASAHIRO

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ラブホテルです フェイスタオルがない 換気扇がうるさい
Stayed 1 night in Nov 2023

4/10 Poor

Sanae

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
予約の確認が取れず チェックインに随分時間が掛かってしまいました。 窓も無く日本で言うと ちょっとラブホに近いホテルの感じでした。
Stayed 3 nights in Nov 2023

4/10 Poor

?

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
整體住宿感受不好，到第四天受不了都要再轉地方住了。 好的是 • 比較近捷運站，走大概八至十分鐘就到了 • 樓下附近有很多餐廳和小店，也有便利店和全聯，晚上不怕沒有東西吃 • 入住登記時間到晚上十一點左右 • 房間有一個小的雪櫃 • 有準備的洗澡的用品，毛巾、沐浴露、紙杯 不好的是 ☆ 真的很髒很不好 • 房間整潔度需要提高，每一幅牆上都有一點點的蟲子，衣服都不敢掛了 • 隔音真的很差很差，凌晨三點上層還是隔壁，有人在敲東西，電視的聲音，要不就是外面在唱歌的聲音。早上隔壁在刷牙也聽得到 • 地板上也有黑色一點點，應該是之前入住的入吸煙的煙灰造成 • 想開電視，但開不了，第二天再找前台人員幫忙，一進來就找他口中那個第二個遙控，還說應該有兩個。你們整理房間不是應該檢查所有設備是否全齊的嗎？我怎會知道你們有兩個電視遙控？ • 第一天睡的時候，給感覺到有東西在咬，完全睡不了。 • 浴室地板是一顆顆的小石頭，要穿鞋子洗澡和進入進出 • 第二天前台打來要不要清潔，我們說翌日早上來吧，結果出去晚上回來，還沒有整理！第四天還是一模一樣，完全沒有整理沒有換。 • 有部分前台人員的態度需要改善一下 如果你是預算比較低，預期不高，簡單想有床、可以洗澡的地方可以考慮，或者是住一兩天。但如果是來三天或以上的旅行，建議考慮更好，不要貼錢買難受就好。之後也不會再選擇他們這家。
Stayed 5 nights in Oct 2023

4/10 Poor

YIYUN

Travelled with group
Disliked: Property conditions & facilities, room comfort
隔音效果非常不好，整晚都聽到隔壁在唱歌。沒有單人大床都是兩張單床合併，房間沒有提供礦泉水
Stayed 1 night in Oct 2023

6/10 Okay

Chia chi

Stayed 2 nights in Aug 2023

4/10 Poor

Chun Lung

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
兩張床合併便當雙人床，地板有突起釘子，浴室門關不了，房間有異味，整體十分差。
Stayed 4 nights in Jul 2023

6/10 Okay

??

Stayed 1 night in Jun 2023

8/10 Good

Wen tsung

Liked: Staff & service
Stayed 4 nights in May 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
殘舊的旅館
優點︰房間很大，服務人員態度良好，位置算方便 缺點︰第一間房間窗是假的，被子很短睡覺時蓋不了我的腳(身高170)，馬桶正前方有一個凸出的角，要側身坐在馬桶上才行，浴室地板的小顆粒材質赤腳踩在上面很不舒服，漱口杯居然是給一個小紙杯，浴室蓮蓬頭漏水向服務人員反映，他也很樂意幫我換另一間。 換了第二間房，這次窗是真的，床上和浴巾都明顯有別人留下的長頭髮，被子一樣短，電視壞掉，浴室地板一樣是那種小顆粒，漱口杯一樣是小紙杯，懶得再反映了 整體來說就是很殘舊又沒怎樣在修，房間有各式各樣的鳥問題，價錢是相對便宜但基本東西沒做好很扣分。看到有做推廣google五星評價可以換遲退房，看評價要留意這點。
Stayed 2 nights in Mar 2023

6/10 Okay

YOSHIE

Liked: Cleanliness
Stayed 3 nights in Mar 2023

8/10 Good

robert

Stayed 2 nights in Feb 2023

8/10 Good

jacqueline

Stayed 3 nights in Jan 2023

10/10 Excellent

JIAXUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我覺得可以
不知道是不是系統的問題，一開始找不到我的訂單，但後來找到了，櫃檯主動升級我的房間覺得超棒的，但又不知道哪裡出了問題，我明明選的是有早餐的方案，但櫃檯一開始沒有看到，後來當然是又看到了，早餐是一杯紅茶和一個夾蛋吐司。房間很大很舒適，但冷氣好冷，好在棉被非常暖和。浴室很大，也有大浴缸，洗澡洗得很開心。有看到桌上有小蟑螂，這是美中不足的地方。附近很熱鬧，地點很好，有機會還是會再來，cp值非常高！
Stayed 1 night in Sep 2022

10/10 Excellent

Tsung Wei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
優缺點
燈光昏暗、壁貼翻起、無床框床墊太輕易移位、備品不齊全 服務態度不錯
Stayed 1 night in Aug 2020

2/10 Terrible

Yu hua

Disliked: Staff & service
不會再去第二次
在訂房的時候..上面介紹有附浴缸或淋浴...所以我在備註的地方..要求要有浴缸！但當天晚上要入住的時候...我詢問服務人員是否有浴缸...他一直鬼打牆的重複跟我說..精緻雙人房都是淋浴沒有附浴缸..我跟他說..app上面有介紹你們的房間設備有浴缸或淋浴..他還是回答我..我訂這個房型就只有淋浴的...如果要浴缸..要補差價500元！...而且態度很不耐煩！...所以我就很不開心的入住了...到了晚上9點多的時候...我和我朋友在房間看電視的時候...突然有人大聲敲房門的聲音....我跟我朋友還以為是隔壁敲門的聲音...但後來愈聽愈不對...敲門的聲音愈來愈大聲...我就問..誰敲門..也沒人回應..就只是一直很大力的持續敲門...後來我就請我朋友去開門...結果竟然是警察臨檢！...我住那麼多次旅館或飯店..第一次遇到警察敲門臨檢...真是令我傻眼跟不開心😠
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
房間很大。 清潔若能對細部多加用心，會更加優良。 房間建議能有空氣清淨機，空氣品質有點差。
Stayed 1 night in Jan 2020

6/10 Okay

ZHONG QI

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
什麼都好,就是衛生清潔度不好
空間大 圖片很符合!! GOOD 服務人員的態度也很好 很客氣!! 但!!!! 可能沒有甚麼人員吧?! 廁所居然會有毛髮在衛生紙盒上還有洗澡的出水孔洞(這都是剛進去先行檢查並未開始進行洗身體) 整理來說就是....打掃方面跟衛生需要再加油了,不然我覺得房間跟浴室設備很棒!!就是差了一點在衛生還有清潔度...
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境不好，床超不舒適(近期住過最差的)，不建議來住!
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
服務不錯
櫃檯人員知道我們電視壞掉直接幫我升等大房間，隔天續住也是直接升等不必換房，但房間灰塵蠻多，很多細節都沒清理到。
Stayed 1 night in Nov 2019

10/10 Excellent

ShinLong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
小資族順路真心推
2019年10月10號入住，2個大人含稅1600多左右，我們一開始找不到路，客服人員態度很好一直幫忙報路，而且進到浴室後，洗髮精沐浴乳有6包真的夠用，房間電視系統好操作，下次去玩會再選這間，以低於2000來說，這間cp值真的很好
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

pokemon, 日本

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設については寝泊まりするだけだったので、金額・立地場所から考えても大変良かったです。 しいて言えば連泊で３泊予約したので、バスタブのある部屋が良かったです。
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
進房地上有頭髮就算了，還有食物殘渣，地上還有菸灰，整間房間都是煙味，帶著口罩睡
Stayed 1 night in Aug 2019

6/10 Okay

FENG TSUAN

Stayed 3 nights in Aug 2019

6/10 Okay

Ming Chang

Disliked: Cleanliness, staff & service
地點好但是房間品質還要再加強
房間很大，但是一整個煙味，廁所還有尿味。跟櫃台說早餐8點送，隔天7點就打電話來說要送餐了，一整個影響到小朋友睡眠
Stayed 1 night in Aug 2019

8/10 Good

BOHAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Shu hui

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Wu

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
不太理想
Stayed 1 night in Mar 2019