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Reviews of Ximen Hotel B

3 out of 5
Ximen Hotel B
2F., No.78, Sec. 1, Zhonghua Rd., Wanhua Dist., Taipei

Reviews

8.0

Very good

Rating 10 - Excellent. 97 out of 269 reviews" "
Rating 8 - Good. 100 out of 269 reviews" "
Rating 6 - Okay. 46 out of 269 reviews" "
Rating 4 - Poor. 19 out of 269 reviews" "
Rating 2 - Terrible. 7 out of 269 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Cosette

Travelled with family
Liked: Staff & service
Great location. Very close to multiple dining options and the Ximen Night market. The staff was kind, friendly, and accommodating. They have complimentary umbrellas to borrow for rainy days and we’re very helpful. Quiet area; great location.
Stayed 5 nights in Apr 2024
Response from reservation on 11 Apr 2024
Dear Guest :Thank you for choosing Ximen Hotel and sharing your accommodation experience.It’s our pleasure to get positive feedback.Your trust and support are our motivation to advance.We sincerely anticipate for you and your guest a pleasant stay with us!Ximen hotel is the cheerful feeling that comes from effortless luxury and heartwarming service like at home.We’re looking forward to welcoming you next time. Best Regards Ximen Hotel

10/10 Excellent

Jose Arnel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, location is perfect for everything. Most of the staffs are very helpful, the only thing I didn’t like is the not too old lady in the reception area.
Stayed 3 nights in Mar 2024

10/10 Excellent

Page

Stayed 3 nights in Nov 2023
Response from Nick on 11 Dec 2023
Dear Guest :Thank you for choosing Ximen Hotel and sharing your accommodation experience.It’s our pleasure to get positive feedback.Your trust and support are our motivation to advance.We sincerely anticipate for you and your guest a pleasant stay with us!Ximen hotel is the cheerful feeling that comes from effortless luxury and heartwarming service like at home.We’re looking forward to welcoming you next time. Best Regards Ximen Hotel

8/10 Good

Shiella marie

Liked: Cleanliness, staff & service, property conditions & facilities
All is well
Stayed 6 nights in Oct 2023
Response from Nick on 2 Nov 2023
Dear Guest :Thank you for choosing Ximen Hotel and sharing your accommodation experience.We’re attach importance to your feedback and score.Your trust and support are our motivation to advance.We sincerely anticipate for you and your guest a pleasant stay with us!Ximen hotel is the cheerful feeling that comes from effortless luxury and heartwarming service like at home.We’re looking forward to welcoming you next time.Best Regards Ximen Hotel

8/10 Good

Poh Yee Winnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mini fridge is not working, but the service is good, and very near to Ximending
Stayed 4 nights in Oct 2023
Response from Nick on 17 Oct 2023
Dear Guest :Thank you for choosing Ximen Hotel and sharing your accommodation experience.We’re attach importance to your feedback and score.Your trust and support are our motivation to advance.We sincerely anticipate for you and your guest a pleasant stay with us!Ximen hotel is the cheerful feeling that comes from effortless luxury and heartwarming service like at home.We’re looking forward to welcoming you next time.Best Regards Ximen Hotel

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient clean quiet
Enjoyed my stay. Great place
Stayed 1 night in Mar 2023
Response from Nick on 7 Aug 2023
Dear Guest :Thank you for choosing Ximen Hotel and sharing your accommodation experience.It’s our pleasure to get positive feedback.Your trust and support are our motivation to advance.We sincerely anticipate for you and your guest a pleasant stay with us!Ximen hotel is the cheerful feeling that comes from effortless luxury and heartwarming service like at home.We’re looking forward to welcoming you next time. Best Regards Ximen Hotel

4/10 Poor

Chotchuang

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room is too small, noisy, i booked room with window but the view was blocked by the advertising billboards. Noisy all night
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Liked: Staff & service
not bad however the room looks a bit old and different from the photos
Stayed 14 nights in Jan 2021
Response from Felix on 22 Feb 2021
Thanks for your response We do an historic building and just got the renovation few years ago

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Candy on 9 Feb 2020
感謝您入住西門大飯店並撥空留評價，希望下次還有機會能為您服務，祝您有個美好的一天。

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
If stay at No. 203 room near reception have loud noise outside the room almost always. But location very good near Mrt Ximen exit6. Can walk from hotel to Ximending around 5 minuets.
Stayed 3 nights in Jan 2020
Response from Sandy on 12 Feb 2020
Thank you very much for your reply, and I apologize for your troubles. We will strengthen this in particular

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Sandy on 14 Feb 2020
感謝您的回覆，希望未來能繼續為您服務

4/10 Poor

Margaret

Liked: Staff & service
Disliked: Cleanliness, room comfort
Budget Hotel at a boutique price.
Location is great, staff are friendly and helpful. But towels given were dirty, room smells, toilet is not clean despite daily housekeeping. Not worth for the price we paid.
Stayed 4 nights in Dec 2019
Response from Sandy on 12 Feb 2020
Thank you for your reply. Your comments will be further strengthened.

10/10 Excellent

Nah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Great for shopping and good sense of security, always a security guard there to greet u.
Stayed 4 nights in Jan 2020
Response from Sandy on 14 Feb 2020
感謝您的回覆，希望未來能繼續為您服務

6/10 Okay

Robert

Liked: Staff & service
Basic
It is a basic hotel, but the location is good. Close to MRT and shopping/dining.
Stayed 1 night in Dec 2019
Response from Sandy on 14 Feb 2020
感謝您的回覆，希望未來能繼續為您服務

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Hands down the worst hotel I have stayed in my life. Extremely strong/unhealthy mold infestation. Pictures falsely advertise windows in the rooms. Don't expect helpful service including no help with tourism suggestions and I was told to figure out for myself how to do laundry. Absolutely terrible.
Stayed 6 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location in terms of convenience, but the room was not modern or well lit like in the picture. I booked the room specifically to have a window to get over jet lag, but although there was a window there was NO natural light shining through it. It was a window to a dark crevice between two buildings. Although the room in the picture is white and bright, mine was old, green and dark. The staff however were friendly and fluent in english including the cleaning staff.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Aug 2019
Response from 西門大飯店B館 on 2 Oct 2019
Thanks for your feedback

6/10 Okay

Kenny

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Aug 2019
Response from 西門大飯店B館 on 2 Oct 2019
Thanks for your feedback

8/10 Good

Liz, HK

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good 👍 Bed and washroom are small but clean. Receptionist is polite and helpful. Location is quite perfect.
Stayed 2 nights in Jul 2019
Response from Ximen Hotel on 1 Aug 2019
Dear Liz , Thank you for your review. We appreciate that you like our service. We will keep going to offer the better service to every guests. And we look forward to seeing you again soon. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from 西門大飯店 on 17 May 2019
感謝您撥空留下評論 期待您能再度光臨

6/10 Okay

Verified traveller

Travelled with family
The included breakfast is a vouncher for the hamburger restaurant next to the hotel :choice of sets of hamurgers for breakfast!!!!
Stayed 4 nights in Apr 2019
Response from Ximen Hotel on 13 May 2019
Thank you for your review . We will keep finding some way to make the breakfast better. Hope that you can come again to stay in Ximen Hotel soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent, the breakfast arrangements were not good. The location of property great.
Stayed 3 nights in Apr 2019
Response from Ximen hotel on 13 May 2019
Dear Guest, Thank you for your review. We will keep going to offer best service to every guest. We hope that you can come to stay Ximen Hotel again soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget clean and overall ok to stay overnight
Overall a good stay. Not too far to Taipei Main Station and there are plenty of buses. I was given a room right next to the reception so it was a bit awkward and rather noisy as there is the hotel bathroom next to it. It would have been better if the room was away from the reception and bathroom.
Stayed 1 night in Apr 2019
Response from Ximen Hotel on 13 Jun 2019
Dear guest, Thank you for your reviews and willing to share your experience at Ximen Hotel with us. It is our pleasure to have your kind compliments We are looking forward to seeing you soon

8/10 Good

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from 西門大飯店 on 13 Jun 2019
親愛的貴賓 感謝您撥空留下評論 希望有機會能再為您服務

10/10 Excellent

Su

Liked: Cleanliness, staff & service, property conditions & facilities
位子很好，房間乾淨整潔
Stayed 1 night in Mar 2019
Response from 西門大飯店 on 28 Mar 2019
親愛的貴賓 感謝您留下寶貴的評論 您對我們的鼓勵 我們必將繼續保持 唯有不懈怠才能讓每位客人 享受到好的住宿品質 而這正是我們所要求與堅持的 謝謝您的支持

10/10 Excellent

Su

Liked: Cleanliness, staff & service, property conditions & facilities
地點很好，房間乾淨整潔
Stayed 1 night in Mar 2019
Response from 西門大飯店 on 15 Apr 2019
謝謝您撥空留評價給我們,很高興您對我們的房間以及服務滿意!我們一定會再進步做到更好!期待您會再次入住我們飯店，謝謝

4/10 Poor

N

Liked: Staff & service
Disliked: Property conditions & facilities
The location is good, but the building and the room are quite outdated. Definitely different from the pictures shown. I feel that I have plenty of other choices with the price I paid.
Stayed 1 night in Feb 2019
Response from Linda on 28 Feb 2019
Dear guest, Thank you for taking time to sharing your experience with us. We regret any inconvenience you have experienced. We will make an adjustment for your precious suggestion to your satisfaction. We hope that you will come back here and see our improvement.

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2019
Response from Ximen Hotel on 30 Jan 2019
Thanks for your coming and rating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to Ximending
Stayed 3 nights in Jan 2019
Response from Linda on 31 Jan 2019
Dear Guest, Thank you for choosing Ximen Hotel for your recent stay in Taipei. It was a pleasure to have you as our guest. We hope we can provide the best service to you and see you again soon at Ximen Hotel.

8/10 Good

Seow Fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room was not really ideal was quite rundown and requested for a change to another room which I believe is newly furnished. Stay was overall good and the location is very near to MRT station around 5-10 minutes walk.
Stayed 3 nights in Jan 2019
Response from Linda on 13 Jan 2019
Dear guest, thank you for staying at Ximen Hotel and taking your precious time to share your comments with us. We hope you had a wonderful vacation in Taipei. We will make an adjustment for your precious suggestion to your satisfaction. We are looking forward to serving you for your next trip at Ximen Hotel.

8/10 Good

Vivian, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel to stay if the soundproofing can be improved as we are arranged on the 2nd floor near the reception, quite noisy when breakfast time. Apart from this, the location is good near ximending shopping area, and friendly staff to help us carry the luggage from the ground floor.
Stayed 3 nights in Nov 2018
Response from Linda on 12 Nov 2018
Dear guest, thank you for staying at Ximen Hotel and taking your precious time to share your comments with us. We hope you had a wonderful vacation in Taipei. We will make an adjustment for your precious suggestion to your satisfaction. We are looking forward to serving you for your next trip at Ximen Hotel.

8/10 Good

John P

Clean, compact, functional
Clean, recently renovated room is smallish but decent value. Bathroom is a good size. All quite functional. Window away from street so no noise — no view but a bit of light. Some noise from guests in hall, but minimal. English news channels. No sign with hotel name in English at entry, but does say ‘Hotel’ on large, lit yellow-orange sign.
Stayed 1 night in Aug 2018
Response from Linda on 8 Oct 2018
Dear Guest, Thank you for choosing Ximen Hotel for your recent stay in Taipei. It was a pleasure to have you as our guest. We hope we can provide the best service to you and see you again soon at Ximen Hotel.

10/10 Excellent

Pedro, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel, well located
Nice hotel, good amenities, friendly staff. Ximen is a good location, close to some of the best sites and shopping area; also central station is walking distance. Reception is on 2F, but there's a guy at the entrance who will help if necessary. Overall good value for money.
Stayed 4 nights in Aug 2018
Response from Linda on 19 Sept 2018
Dear Guest, Thank you for choosing Ximen Hotel for your recent stay in Taipei. It was a pleasure to have you as our guest. We hope we can provide the best service to you and see you again soon at Ximen Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The exterior of the hotel doesn’t look that good at all, but the location is great! Very near the shopping and night market of Ximending, and yet not noisy. Breakfast is just Mos Burger Voucher to be redeemed downstairs, so don’t bother topping up for the breakfast. Nicer local food just around the corner. Totally hooked on the delicious 阿宗面线 5-10min walk down the road.
Stayed 3 nights in Aug 2018
Response from Claire on 20 Aug 2018
Dear guest, thank you for staying at Ximen Hotel and taking your precious time to share your comments with us. We hope that you had a wonderful vacation in Taipei. We will make an adjustment for your precious suggestion to your satisfaction. We are looking forward to serving you for your next trip at Ximen Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2018
Response from Samuel Chen on 21 Jun 2018
Thank you for your comments, we will keep on upgrad our service for all our guests. Thank you~

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018
Response from Claire on 19 Jun 2018
Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Claire on 8 Jun 2018
Dear guest, Thank you for staying at Ximen Hotel. We are looking forward to welcoming you back at Ximen Hotel in the very near future.

6/10 Okay

Verified traveller

Walking distance to ximen mrt. Double and twin room are small, just enough to fit 2 persons. Avoid room at 2nd floor as room will fill with oily smell from the kitchen and breakfast lounge situated on the same floor. Got bitten by mosquitoes for 2 nights, so be prepared with mosquito repellent.
Stayed 1 night in May 2018
Response from Claire on 9 Jun 2018
Dear guest, Thank you for taking time to sharing your experience with us. We regret any inconvenience you have experienced. We will make an adjustment for your precious suggestion to your satisfaction. We hope that you will come back here and see our improvement.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good value
Overall was good. The room wasn’t what the pic was but was still ok despite needing some updating. The location is great and so close to the Ximen area.
Stayed 4 nights in May 2018
Response from Claire on 6 Jun 2018
Dear guest, Thank you for taking time to sharing your experience with us. We regret any inconvenience you have experienced. We will make an adjustment for your precious suggestion to your satisfaction. We hope that you will come back here and see our improvement.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It's alright
It seemed like a new hotel. Everything was clean. I arrived early by an hour before official check in. Although there were empty rooms, they refuse to let me do an early check in. It was after many requests they finally let me in earlier by half hour, reluctantly. Apart from the service that wasn't the best, the rest r fine.
Stayed 1 night in May 2018
Response from Claire on 26 May 2018
Dear guest, Thank you for taking time to sharing your experience with us. We regret any inconvenience you have experienced. We will make an adjustment for your precious suggestion to your satisfaction. We hope that you will come back here and see our improvement.

8/10 Good

Wing Tai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Good location, very convenient, just a walking distant to subway.
Response from Claire on 11 May 2018
Dear Wing Tai, Thank you for staying at Ximen Hotel and taking your precious time to share your comments with us. We will strive to do better. We are looking forward to welcoming you back at Ximen Hotel in the very near future.

8/10 Good

William

Liked: Staff & service, property conditions & facilities
Small budget hotel room in central Taipei
Room was very small but comparable to other similarly priced hotels. Staff were attentive and helpful.
Response from Claire on 8 May 2018
Dear William, Thank you for your reviews and sharing your experience with us at Ximen Hotel. It is our pleasure to have your kind compliments regarding the service, accommodation and location. Your generous words give us great motivation to keep improving and offering better service to our guests. We are looking forward to welcoming you back at Ximen Hotel in the very near future.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
good location
Front desk staff is very nice; but I think every room is very close so is not enough privacy.
Stayed 2 nights in Apr 2018
Response from Claire on 5 May 2018
Dear guests, Thank you for taking time to sharing your experience with us. We regret any inconvenience you have experienced. We will make an adjustment for your precious suggestion to your satisfaction. We hope that you will come back here and see our improvement.

10/10 Excellent

L. Kung, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
good location and food. Staff are friendly and helpful. very close to MRT and shopping area.
Stayed 1 night in Apr 2018
Response from Claire on 25 Apr 2018
Dear L. Kung, Thank you for staying at Ximen Hotel and taking your precious time to share your comments with us. Your generous words give us great motivation to keep improving and offering better service to our guests. We are looking forward to serving you for your next trip at Ximen Hotel.

10/10 Excellent

Gregory, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel in heart of Ximen district
Excellent hotel a block from the Ximen shopping and food area, two blocks from MRT. quiet, clean, comfortable, everything works, good wifi. Staff helpful but not pushy. Will stay there again.
Response from Claire on 23 Apr 2018
Dear Gregory, Thank you for staying at Ximen Hotel and taking your precious time to share your comments with us. We hope that you had a wonderful vacation in Taipei. We will make an adjustment for your precious suggestion to your satisfaction. We are looking forward to serving you for your next trip at Ximen Hotel.

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Good location and comfortable bed. 5mins to subway, easy for shopping and eating.
Stayed 1 night in Apr 2018
Response from Claire on 22 Apr 2018
Dear Abigail, Thank you for your reviews and sharing your experience with us at Ximen Hotel. It is our pleasure to have your kind compliments We are looking forward to welcoming you back at Ximen Hotel in the very near future.

10/10 Excellent

Suban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very helpful staff and clean room. Very good hotel.
Stayed 1 night in Apr 2018
Response from Claire on 20 Apr 2018
Dear Suban, Thank you for staying at Ximen Hotel and taking your precious time to share your comments with us. We hope that you had a wonderful vacation in Taipei. We are looking forward to serving you for your next trip at Ximen Hotel.

10/10 Excellent

F. R, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Location is very convenient and staff are friendly. For the price room with balcony and near ximen mrt is value for money.
Stayed 1 night in Apr 2018
Response from Claire on 14 Apr 2018
Dear F. R, Thank you for your reviews and sharing your experience with us at Ximen Hotel. It is our pleasure to have your kind compliments regarding the service, accommodation and location. Your generous words give us great motivation to keep improving and offering better service to our guests. Thank you once again for your kind words. We are looking forward to welcoming you back at Ximen Hotel in the very near future.