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"Beautiful spacious room and staff was extremely attentive and friendly. Would highly recommend."

"Beautiful room with traditional elements. The staff were amazing, very hospitable, engaged and welcoming. English bilingual skills were very good and helped answer all our questions, very helpful and attentive. Hotel onsen was quaint and peaceful. Fun touch having the free Maiko meet and greet available daily for guests."

"We had a wonderful stay! The space was clean, comfortable, and perfectly located for exploring the area. Yoshi was incredibly hospitable and made sure we had everything we needed throughout our visit. Communication was easy, and check-in/check-out were seamless. Highly recommend staying here — five stars!"

"The room was spacious and glistening. Staff were solicitous and the regular shuttle enhanced our experience of Kyoto. Breakfast buffet was wonderful."

"Well located with an exceptionally attentive staff. what really sets this property apart is their incredible housekeeping staff who actually anticipate your needs by what you use in your room. Complimentary water and daily English language newspaper was also a nice touch. Another convenience was the underground Kyoto subway station connected to the hotel together with a shopping mall! Elegance and service at a reasonable price!"

"Hotel The Mitsui was a phenomenal hotel. The amenties, design, and cleanliness were truly standout. The private onsen was lovely. The attentiveness and knowledge of the hotel staff really is top notch. The Japanese style breakfast was beautifully presented. This is one of the best urban hotels I’ve ever stayed in Japan or Europe. I will definitely be returning when I come back to Kyoto. I highly recommend this hotel. "

"Spaceous, great staffs and amenities. Location is perfect"

"Location is close to everything. Staff are really nice. Clean room and wide breakfast variety."

"I love their amenities, night wear, and big public bath!"