Otsu Hiratopia Hotels

"I excellent rooms "

"Breakfast not included but rest is nice "

"The staff was always helpful and present. The property is stunning and has so many amenities. The room is a great size. "

"The staff was so nice and went above and beyond to make sure that there was no wait time, the elevator door was open as I walked up, and always had a smile. I don’t speak fluent Japanese and they helped me through every process and questions I had. The rooms were spacious and elegant."

"Beautiful room Great staff "

"A ok"

"Great hotel, great room, great amenities, great staff, best 3 star hotel of the world"

"A great hotel close to the famous Pontocho alley. The bed and bedding were so comfortable and super clean just like all the room amenities. We love this hotel. The buffet breakfast and lunch were above average for the food quality and taste even though the selection was limited. We’ll stay here again next time we visit downtown Kyoto. "

"Staff was friendly, housekeeping did an excellent job. The only negative thing is that the smoking room allows too much smoke into the lobby and the laundry room. We used the laundry room and our clothes smelled of cigarette smoke. Maybe a better ventilation or air purifier would eliminate the smell of smoke"