Otsu Biwako Terrace Hotels

"It's a great location away from the busy life of the city. The lake is crystal clear and great to swim in though we did not see other swimmers. The rooms are small, yet suffice. I'll probably come back again. "

"Very good service with nice staff. Both dinner and breakfast are delicious. Room is spacious and tidy."

"clean"

"Excellent amenities and services in a fantastic location with helpful, friendly staff."

"The nicest place I have ever stayed at. The onsen was incredible and the area is so beautiful and peaceful. Amazing food as well."

"Dinner and breakfast were both amazing. The stay was very enjoyable"

"Great service, it’s basically a hotel with ryokans inside"

"Incredible stay, food was outstanding! Rooms were magnificent. Will return!"

"The traditional Japanese rooms are enjoyable and make your stay something else, if possible get a room with a outdoor hinoki bath they're amazing."

"The onsens are beautiful. The staff is incredibly friendly. Could use a more regular dusting but overall our stay was amazing. The food is fabulous! "

"施設の方が親切。清潔。安い。 源泉露天風呂が、とても良かった。"

"Great service from the staff right from the lobby and throughout our stay. The room is very spacious, comfortable and the in room Onsen is fantastic"

"Very spacious and quiet! Excellent value for money!"

"Staff was so helpful in every possible way. Hope I am lucky enough to find others like it elsewhere in Japan! "

"Beautiful area, amazing food, the hot springs out in nature are great. The staff are super friendly and helpful and the whole experience is amazing. Worth it even if it's just one night."

"お皿や炊飯器といった調理器具はあるため簡単な料理は出来ました！ 遊び道具もあり楽しめました。 サウナをするには水着が必要なので持参するかホテルで借りる必要があります。 綺麗で楽しめました！"

"今回で4度目のおごと温泉でした。 こちらの旅館の、ホスピタリティの高い対応には感動しました。 担当して頂いた仲居さんは、夜ご飯、朝ごはんの時の説明が丁寧で、時に笑いもありで楽しく、美味しくいただけました。 温泉の湯も、晩朝と2回入れてとてもツルツルになってリラックスできました。 朝ご飯の後は、フリードリンクのコーヒーや紅茶の種類も沢山ありまったり過ごせました。 送迎のバスの運転手の方の、駅で最後までお見送りも丁寧で嬉しかったです。 人気の犬のまめたろうくんも可愛かったです。 すべてのスタッフの方の笑顔での対応に、また来たいなと思う場所でした。 "

"They provide excellent customer service and transportation from the train station."

"Staying here was the best decision because we were surrounded by nature and the vibe of the hotel is very calm and peaceful. The breakfast was 10/10!! If you are into trail running and hiking, there is a very beautiful 10k trail up the mountain very near the hotel (about 5 minutes away walking). This hotel is definitely one of my highlights from Japan."