Will never stay in this place. At first main pool and restaurant are closed. Only valet parking, and you will have to pay $100. daily for the nights you booked for any incident that may come up with your car at that parking. Customer service is awful. The supervisor Chinese lady that work there laugh at my face because I asked for a refund, obviously I wont let my family and my self to stay in a place with so poor conditions. I ended leaving with my family with no refund and having to book another place. Will never recomend this place to anyone.
IVONNE
2025 年 6 月入住 4 晚
2/10 糟糕
Juan
与家人出行
2025 年 6 月 30 日
不满意:服务设施
Nice
Juan
2025 年 6 月入住 4 晚
6/10 一般
sean
2025 年 6 月 30 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Property is undergoing a major renovation. Lot of construction and pool closed.
sean
2025 年 6 月入住 1 晚
10/10 超赞
Kheana
与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
2025 年 6 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property even under construction.
Kheana
2025 年 6 月入住 8 晚
6/10 一般
Javier
2025 年 6 月 23 日
满意:服务设施,清洁度
不满意:住宿条件和设施
Está propiedad bajo remodela
Javier
2025 年 6 月入住 1 晚
4/10 很差
Sherri
2025 年 6 月 19 日
不满意:清洁度、服务设施、住宿条件和设施
Sherri
2025 年 5 月入住 2 晚
2/10 糟糕
Raquel
2025 年 6 月 16 日
不满意:住宿条件和设施,清洁度
The entire hotel was under construction. No pool amenities were avaliable. Rooms were old and there was a cup in my balcony table with cigarettes and water in it
Raquel
2025 年 6 月入住 1 晚
6/10 一般
Victor
与配偶出行
2025 年 6 月 13 日
满意:清洁度
Didn’t like forced valet parking. It was expensive and had I known I would’ve chosen another location.
Victor
2025 年 6 月入住 2 晚
2/10 糟糕
Ashley
2025 年 6 月 13 日
Ashley
2025 年 6 月入住 2 晚
2/10 糟糕
真实旅客
与家人出行
2025 年 6 月 13 日
不满意:清洁度、服务设施、住宿条件和设施
Hell actually does exist and this place is it. Dirty and disgusting, sticky floors in bathroom and kitchen. When I asked to get the room cleaned I was met with a person with a bad attitude who told me someone may be by tomorrow. Don't forget to bring you're own toilet paper because they will not bring you any or clean your room. Was there for 8 days and they only came by once to clean the room and only because I walked over to the person performing maid services and they were nice enough to do it. Leave you're swimming trunks at home because the pool is closed until November for "renovations" and be prepared to be awakened everyday at 6 am because they house the renovations staff right next to your room. Be prepared to walk quite a distance to your room as there is no parking next to the room. You are expected to park, walk over to reception and have an employee with a golf cart take you to your room. Same for leaving you're room, you can call for a pick-up but be prepared to wait at least 30+ mins. There was not one redeeming quality about this prison. Called around about trying to leave but could not find another place to stay. I have never stayed at a more disgusting place in my life.
真实旅客
2025 年 5 月入住 9 晚
8/10 还可以
jason
与家人出行
2025 年 6 月 11 日
满意:清洁度、员工和服务、服务设施
Property is in the middle of renovations. To be honest is sorely needed. Everything in the room was very old. If you are a get up and go quickly person this might not be the hotel for you. You have to wait for a good cat shuttle reach time you go from your car to your room. Especially with luggage. Otherwise I think it will be very nice once the renovations are done
jason
2025 年 5 月入住 2 晚
2/10 糟糕
Raymond
与配偶出行
2025 年 6 月 8 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
After we booked this hotel, we were notified of the renovation. It was too late to change at this point. The hotel room itself was disgustingly dirty. We were moved to another room the next day. It was better but still filthy rotten and dirty. I do have pictures of everything. You have to pay $30 a day for parking because they only have valet the main pool which was the drawer to go. There was under renovation so we couldn’t even use it. They did have a smaller one.. the valet manager would not reimburse us the $30 per night for the valet however, the hotel did reimburse us the resort fee of $28.00 per night since the amenities you could not use
Raymond
2025 年 6 月入住 2 晚
6/10 一般
Dawn
与家人出行
2025 年 6 月 8 日
不满意:服务设施
The property was lovely and the room was clean and comfortable. However, valet parking is required and $30 per night. The valet drop off was approximately 1/2 mile from our room and while there was usually a golf cart at the valet station to take us to our room, we were only able to reach the front desk to request a golf cart to pick us up at our room to go to the valet station on one out of three days. The other two days we were on hold with the front desk for over 20 min and no one ever answered, so we had to walk in 90 degree heat & humidity. We were told there was an issue at the front desk.
Dawn
2025 年 6 月入住 3 晚
10/10 超赞
Kenneth
2025 年 6 月 8 日
满意:住宿条件和设施
Kenneth
2025 年 6 月入住 1 晚
4/10 很差
Troy
商务旅客
2025 年 6 月 5 日
满意:清洁度
不满意:住宿条件和设施,服务设施
A lot of construction currently made things very hard to access. Rooms are very dated. Need updated and refreshed.
Troy
2025 年 6 月入住 2 晚
2/10 糟糕
Alison
2025 年 6 月 3 日
不满意:清洁度、员工和服务、住宿条件和设施
The picture this resort uses is a big pool. This is false advertising as this pool is under construction. Construction and fencing everywhere. They have the construction workers LIVING at the hotel and standing out shirtless, smoking cigarettes grilling off grills on the balcony. A rat ran out in front of my feet. There was something dirty like feces on the duvet. Totally a nightmare
Alison
2025 年 5 月入住 2 晚
10/10 超赞
Karla
2025 年 6 月 2 日
Karla
2025 年 5 月入住 2 晚
2/10 糟糕
Kathryn
2025 年 6 月 2 日
不满意:清洁度、服务设施、住宿条件和设施
Kathryn
2025 年 5 月入住 2 晚
2/10 糟糕
Jennifer
2025 年 6 月 1 日
Jennifer
2025 年 5 月入住 2 晚
6/10 一般
Robert
与配偶出行
2025 年 5 月 30 日
满意:住宿条件和设施,清洁度
Stayed there last weekend.The big pool is closed due to renovation till November 2025. That was disappointing-no one told us about it. Valley parking is 30 a day,the room did not have a fridge - unless you want to pay more money.Food at the restaurant was great,smaller pool packed.The phone in the room was not working(they are replacing them).First room we got room 333 had a big stain on the carpet, bathroom was broken- we moved to room 352 - few hours later AC stopped working-they fixed it,but it died in the middle of the night again.Beer 8 burger 18.Service nice.Will return when pool is open.Sharon gave us 50 bucks off from the total price.That was nice!Make sure you ask what you get for the room you reserve.In general it was ok.We don’t golf and play tennis though.If you do -nice place to get away from work.