布法罗植物园附近酒店

“Close to our destination”

“My experience at this place was terrible. I booked the hotel that very day—just before 6:00 PM—and arrived at 11:00 PM to check in, only to find that they couldn't locate my reservation. I had to call Expedia support to help me resolve the issue; I spent two hours on the phone—until 1:00 AM—before I was finally able to check in. They gave me a key card that didn't work for the room, so they gave me another one that *did* work—but for a different room. However, that room had only one bed, whereas……

“Staff was great. It is nice to be greated with pleasant people after a long road trip.”

“The hotel was okay overall. The room was clean and comfortable enough. The continental breakfast had a decent variety and was convenient. The staff were polite and helpful when needed. It was a fine place to stay for a short trip.”

“Came from Canada for the weekend was great stay Will be coming back”

“You get what you pay for. The non-smoking room smelled like an ashtray, and I was greeted by a spider on my pillow. I ended up sleeping fully clothed because I wasn’t comfortable in the room. For the small difference in price, I’d recommend spending the extra $30 and staying at a better hotel.”

“Inn was quiet and staff did seem to want to help , however the White fitted bed sheet appeared stained with old sweat marks . Bed cover also dirty around some of the edges. Not all rooms had a microwave or fridge. Soap dispenser to wash hands did not work.”

“With such price, with such service, facility and breakfast......I can’t say it was very good but I did make a good sleep.”

“I asked for a 1st floor room they said yes, when I got there they said no. the railings on the stairs were lose and it did not feel safe walking up them. The first 2 nights there the heat was not working and the front desk was not answering when I called, had to call the 1800 number to speak to anyone to help. Housekeeping cane in and they did not close the door all the way when they left so the door was not locked and when I told the front desk he just shrugged his shoulders and went on with……

“The furniture in the room was worn out. The door to the bathroom was broken. The threshold into the bathroom had bare metal rails that could cut bare feet, the toilet was wobbly, the floors were dirty and the shower controls were hanging off the wall…I did not use the shower because of the poor shape the bathroom was in. All of the items were communicated to the front desk staff. The only redeeming aspect to the room was clean linens. I will never stay there again.”

“Good ”

“poor customer service and poor facilities”