Saranac Lake The Waterhole Hotels

"Friendly for visitors"

"Room was musty smelling. Floor needed to be swept. Room needed dusting. Shower curtain had mold on the bottom. Shower walls had soap scum. There was a used bar of soap left on the sink. No wifi the entire stay. No phone in room. Lumpy mattresses. Unopened can of Spaghettios under the bed. No boot caddy in the room for wet/muddy shoes, nor any throw rugs. No extra pillows or blankets. Not enough parking (snow banks should have been removed). No mini fridge. "

"Loved fireplace snd ol charm "

"Good"

"The staff was amazing! Clean room! The restaurant/bar was amazing. The food was $$$ but sooo worth it. So many fun things to do. Cant wait to go back"

"It was perfect "

"We loved our stay. The owners thought of every detail. They were great to work with. The fireplace & hot tub overlooking the lake made our get away a real treat. Thanks for everything! We'd definitely come back. "

"The hot tub was fine. The parking area could have been cleared of ice."

"Everything was fine indoors, the exterior could be improved. Outside one cracked window looked like a junkyard with old cars. The price was right as was the location. Basic accommodations"