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"Very nice hotel, the rooms could be a bit nicer. I'd be weary staying here in the very hot months because the room didn't cool down much with the fan. Overall good spot."

"We booked none smoking room, however the room we got was terrible with smoke smell. We opened window for catching fresh air but 2 hours later on second evening there were a chemical smell coming in from open window…… The room has very poor noise/voice barriers. Stepping sounds, talking, snoring, and even those Japaneses (95% travellers speak Japanese) farting sounds on hallway you heard every night."

"The breakfast buffet was so good and the view from the garden can't be beat. The hotel is a bit outdated but there were good upgrades like fast wifi, newer toilets, and smart tvs."

"It's an amazing hotel.staff were wonderful"

"Highly recommend, you will love this hotel"

"Great location, clean hotel with breakfast at Tully’s cafe provided. Walkable to the train station and everything."

"We had a short stay here, so staff quietly did their job, we didn’t need the room cleaned"

"Breakfast is delicious and fresh. If you are there more than 2 nights, its a different set menu, all local ingredients and absolutely worth it since there arent many restaurants nearby for breakfast "

"Different from what you would see in the United States, but it was a great place for the price and the rooftop view of Fuji."