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Reviews of BON Tokyo Asakusa

3 out of 5
BON Tokyo Asakusa
1-10-12 Azumabashi, Tokyo, Tokyo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 69 out of 103 reviews" "
Rating 8 - Good. 26 out of 103 reviews" "
Rating 6 - Okay. 6 out of 103 reviews" "
Rating 4 - Poor. 0 out of 103 reviews" "
Rating 2 - Terrible. 2 out of 103 reviews" "

9.0/10

Cleanliness

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy, South San Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is located at residential area and also, nearby Asakusa’s broadway, Tokyo Sky tree, and Sensoji Temple. Around Tokyo, there are plenty of Family Mart and 7 Eleven at every corners and vending machines for water and soft drink. What I like for this property is separate toilet, shower, and sink.Also, Kitchen, microwave, electric kettle, on-suite washer, and cloth detergent are the plus even though we did not use them much. One thing you need to pay attention is the reception hours until midnight. We had no issue with the reception hours.
Stayed 7 nights in Apr 2024
Response from BON Tokyo Asakusa on 13 Apr 2024
Thank you for staying with us. Your great review will be very helpful to other guests.We are pleased to be a part of good memory during your travel and will continue to work hard to improve our services.We hope you will come back again and look forward to seeing you in the future.

10/10 Excellent

Vivian, Delta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff with good English language skill. Our room was on the small side but will good provision and good storage space.
Stayed 6 nights in Apr 2024
Response from BON Tokyo Asakusa on 11 Apr 2024
Thank you for stayign with us and your great review. We are pleased to be a part of good memory during your travel and will continue to work hard to improve our services, we hope you will come back again. We look forward to seeing you in the future.

10/10 Excellent

Pofen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 2 nights in Apr 2024
Response from BON Tokyo Asakusa on 8 Apr 2024
Thank you very much for your stay.We are delighted to receive your high rating.We look forward to welcoming you back for another stay with us.

10/10 Excellent

Joshua

Stayed 3 nights in Mar 2024

10/10 Excellent

Shannen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is within walking distance to a few tourist attractions and 5 minute walk to Asakusa station. Nice view of Tokyo Skytree from balcony. The room is very clean and equipped with everything needed for a comfortable stay including kitchenette and washing machine!
Stayed 3 nights in Mar 2024
Response from BON Tokyo Asakusa on 28 Mar 2024
Thank you very much for staying with us.We are happy if you have been able to enjoy all kinds of sightseeing and experiences during your stay in Japan.And thanks to your nice review, we will continue to work hard to improve our services.We all look forward to welcoming you again the next time you come to Japan.

8/10 Good

June

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from BON Tokyo Asakusa on 3 Mar 2024
Thank you for staying with us and your review. We look forward to seeing you again.

10/10 Excellent

Jaquein

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you so much for allowing us to stay with you! The staff is very friendly and helpful and the area and rooms are amazing! Thank you!!
Stayed 10 nights in Jan 2024
Response from BON Tokyo Asakusa on 5 Feb 2024
Thank you very much for staying with us.Your great review will keep us going in our continued efforts to improve our services.We hope you enjoyed your stay and sightseeing in Japan and look forward to seeing you in the future.

10/10 Excellent

Mats

Stayed 8 nights in Dec 2023
Response from BON Tokyo Asakusa on 23 Jan 2024
Thank you for your staying with us. We look forward to your next visit .

6/10 Okay

lemeng, Fremont

Travelled with family
Liked: Amenities
The apartment is quite clean, and the area is relatively quiet. However, the room advertised to sleep three people is very small, and the third convertible sofa-bed, only about 2 feet wide, is barely suitable for sleeping.
Stayed 1 night in Dec 2023
Response from BON Tokyo Asakusa on 23 Jan 2024
Thank you very much for staying with us.We will take your review into consideration and continue to improve our services.All of our staff look forward to welcoming you again.

8/10 Good

Alfred

Travelled with partner
Liked: Cleanliness, amenities
Really great stay, the facilities are clean and comfortable. Just would appreciate more honesty on the pictures. Pictures of the property shows a spacious and luxurious room, but in reality it's a renovated standard Japanese studio apartment
Stayed 6 nights in Dec 2023
Response from BON Tokyo Asakusa on 22 Dec 2023
Thank you very much for staying with us.We will take your review into consideration and continue to improve our services.All of our staff look forward to welcoming you again.

10/10 Excellent

Lizeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was an incredible hotel for us to stay at, especially as a group of 5. The hotel had everything we needed as was a ~6 minute walk to train station or major shopping eating areas. The front desk was incredibly helpful especially on our last day with using a luggage transfer service from their hotel to our next hotel which we were able to do from the comfort of the front desk. I would definitely stay here again and highly recommend for others.
Stayed 4 nights in Nov 2023
Response from BON Tokyo Asakusa on 29 Nov 2023
Thank you very much for staying with us.We are glad you had a comfortable stay.We look forward to having you stay with us again.

10/10 Excellent

WAI TONG

Stayed 5 nights in Nov 2023
Response from BON Tokyo Asakusa on 22 Dec 2023
Thank you for staying with us.We look forward to seeing you again.

8/10 Good

Stephen

Stayed 8 nights in Nov 2023
Response from BON Tokyo Asakusa on 22 Dec 2023
Thank you for staying with us.We look forward to seeing you again.

10/10 Excellent

Pauline

Stayed 8 nights in Nov 2023
Response from BON Tokyo Asakusa on 24 Nov 2023
Thank you for your staying and great review. We are pleased to be a part of good memory during your travel. We hope you will stay here in future and we look forward to seeing you again.

2/10 Terrible

K

Disliked: Room comfort
The worst hotel we stayed in by far.
We prepaid for 7 days but left after 3 days as the room was not at all what we were expecting. At first we were given a room on the 2nd floror where the traffic noise was so loud we may as well be on the road. After much argument they moved us up to the 5th floor which was bearable but still noisy. Our main problem was the living space was so badly designed it gave us no space to relax at all. We asked whether if we gave 3 days notice we could get a refund for the final 4 days as we couldn't bear to stay there for a whole week. They refused. We decided to leave anyway. The room was advertised as being suitable for 3 people with a sofa bed that turned out to be a chair. It didn't have enough space for 2 people in the area that was designated sitting/sleeping. The balcony was so noisy it was unusable..
Stayed 7 nights in Nov 2023
Response from BON Tokyo Asakusa　YANO on 15 Nov 2023
Thank you very much for your interest in our services.We are very sorry that you were not very satisfied with your experience.We will continue to make every effort to satisfy everyone at our establishment.　Thank you very much for your kind attention.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love everything about Bon Tokyo Asakusa. Friendly staff and clean room. It’s a must stay in Tokyo.
Response from BON Tokyo Asakusa on 12 Nov 2023
Thank you for staying with us and your great review.We are pleased to be a part of good memory during your travel.We hope you will stay here in future and look forward to seeing you again.

8/10 Good

Sean

Stayed 4 nights in Nov 2023
Response from BON Tokyo Asakusa on 10 Nov 2023
Thank you for staying with us and review. We are pleased to be a part of good memory during your travel. We hope you will stay here in future and we look forward to seeing you again.

10/10 Excellent

Isael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is clean, modern and very safe. Staff is professional. They even allowed me to ship an item I ordered online. I highly recommend this hotel to anyone wanting a safe and clean lodging. Room is a bit small, but three of us fit comfortably together in one room
Response from BON Tokyo Asakusa on 1 Nov 2023
Thank you for your staying and great review. We are pleased to be a part of good memory during your travel. We hope you will stay here in future and look forward to seeing you again.

8/10 Good

MECKY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I don’t like that we have to change our bedsheets and or towels
Stayed 6 nights in Oct 2023
Response from BON Tokyo Asakusa on 23 Oct 2023
Thank you for staying with us and your review.Bed sheets and towels can be changed when you want to, and only bed sheets will be charged.We apologize for the lack of explanation.We look forward to seeing you again.

10/10 Excellent

Pavit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not very spacious but friendly staffs. Quick check in and out.
Stayed 7 nights in Oct 2023
Response from BON Tokyo Asakusa on 22 Oct 2023
Thank you for your staying and great review. We look forward to seeing you in the future again.

10/10 Excellent

Deacon

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Oct 2023
Response from BON Tokyo Asakusa on 21 Oct 2023
Thank you very much for writing review. We are glad to know you were able to enjoy stay in this accomodation. We look forward to seeing you again.

10/10 Excellent

BAHAR

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for visiting Asakusa and around. 5 minute to Senso-ji temple and subway
Stayed 13 nights in Oct 2023
Response from BON Tokyo Asakusa on 14 Oct 2023
Thank you for your staying and great review. We look forward to seeing you in the future again.

10/10 Excellent

Meiyue

Stayed 4 nights in Oct 2023
Response from BON Tokyo Asakusa on 8 Oct 2023
Thank you very much for your stay.We thank you for taking time out of your busy schedule to rate us.We are glad you liked it.

10/10 Excellent

Gary

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
very friendly staff, rooms are very spacious, 10 min walk from Asakusa station
Stayed 5 nights in Sep 2023
Response from PLAYSIS ASAKUSA on 8 Oct 2023
Thank you very much for your stay.We thank you for taking time out of your busy schedule to rate us.We are glad you liked it.

10/10 Excellent

Kawai

Stayed 7 nights in Sep 2023
Response from PLAYSIS ASAKUSA on 8 Oct 2023
Thank you very much for your stay.We thank you for taking time out of your busy schedule to rate us.We are glad you liked it.

10/10 Excellent

Errol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Very helpful staff - staff was great.
Stayed 5 nights in Sep 2023
Response from PLAYSIS ASAKUSA on 11 Sept 2023
Thank you for your review. We are glad to hear that you had a pleasant stay here. We look forward to stay with us again.

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice to stay in an apartment style place with more room than a hotel.
Stayed 4 nights in Jul 2023
Response from PLAYSIS ASAKUSA on 29 Jul 2023
Thank you for your stay.We are delighted that you liked it so much.We look forward to welcoming you back again.Thank you for your comment.

10/10 Excellent

Yuji

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
pretty cozy
Stayed 15 nights in Jul 2023
Response from PLAYSIS ASAKUSA on 27 Jul 2023
Thank you very much for review. We are glad you had an enjoyable stay. We hope you stay with us again.

10/10 Excellent

CHUNFU

Stayed 2 nights in Jul 2023
Response from BON Tokyo Asakusa on 20 Jul 2023
Thank you for staying with us.We look forward to seeing you again.

10/10 Excellent

Jeff

Stayed 13 nights in Jul 2023
Response from BON Tokyo Asakusa on 18 Jul 2023
Thank you for review. We are glad you had a great stay. We look forward seeing you again. Thank you very much again.

10/10 Excellent

Jo

Stayed 1 night in Jul 2023
Response from BON Tokyo Asakusa on 18 Jul 2023
Thank you very much for review. We are glad you had an enjoyable stay. We hope you stay with us again.

10/10 Excellent

Alexandre

Stayed 7 nights in Jul 2023
Response from BON Tokyo Asakusa on 14 Jul 2023
Thank you for staying with us.We look forward to seeing you again.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is near a few tourist spots. Great for souvenir shopping and kimono dressing up. Lots of food and shopping however, it’s 45 minutes from the central city like Shibuya. We booked for a room for 5. The twin/full size beds are quit small and kind of compact for 5 adults with two “full size” and a sofa bed. Airport transportation is convenient which is a place which is the plus.
Stayed 6 nights in Jul 2023
Response from BON Tokyo Asakusa on 14 Jul 2023
Thank you for staying with us and your great review.We look forward to seeing you again.

10/10 Excellent

Kazunori

Stayed 8 nights in Jun 2023
Response from PLAYSIS ASAKUSA on 3 Jul 2023
Kazunori様当施設をご利用頂きありがとうございました。また、ご満足いただけて大変嬉しく思います。またのご利用を心よりお待ちしております。PLAYSIS ASAKUSAベロニカ

10/10 Excellent

YAN-HUI

Stayed 6 nights in Jun 2023
Response from BON Tokyo Asakusa on 3 Jul 2023
Thank you for staying with us.We look forward to seeing you again.

10/10 Excellent

Rui-Juan

Stayed 6 nights in Jun 2023
Response from BON Tokyo Asakusa on 1 Jul 2023
Thank you for your great score to our hotel! We are pleased to be a part of your lovely memories of travel in Japan. We look forward to seeing you again.

2/10 Terrible

YAO JEN

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 4 nights in Jun 2023
Response from BON Tokyo Asakusa on 19 Jun 2023
Thank you for staying with us.We are looking forward to seeing you again.

10/10 Excellent

SEAN

Liked: Cleanliness, amenities
Stayed 4 nights in Jun 2023
Response from BON Tokyo Asakusa　YANO on 16 Jun 2023
Thank you for this wonderful review.We are honored to have great customers.We look forward to seeing you again.Have a wonderful day.

10/10 Excellent

Lyn

Liked: Property conditions & facilities
New building, room clean with everything is functional. Staffs are nice very helpful, specially Yano helping me to carry my heavy luggage to the taxis with big smile. Thank you Yano.
Stayed 21 nights in Apr 2023
Response from BON Tokyo Asakusa on 18 May 2023
Thank you very much for your great review and evaluation. It's pleasure for Yano and all staff to support our guests. We look forward to seeing you in the future again.

8/10 Good

Yoko, Spokane

Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient
Stayed 5 nights in May 2023
Response from BON Tokyo Asakusa on 12 May 2023
Thank you very much for staying with us.We are glad to hear that you had a pleasant stay.Thank you for taking time out of your busy schedule to leave us a comment.

8/10 Good

Andy

Stayed 5 nights in May 2023
Response from BON Tokyo Asakusa on 11 May 2023
Thank you very much for staying with us.We are looking forward to seeing you again.

8/10 Good

Yoko, Spokane

Travelled with family
Liked: Cleanliness, property conditions & facilities
Asakusa is convenient location from airport and tourist sites. Facility is newer. Clean.
Stayed 4 nights in May 2023
Response from BON Tokyo Asakusa on 9 May 2023
Thank you for staying at our hotel.We are glad for your great review and we look forward to seeing you in the future.

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Well fitted out self contained unit with plenty of storage.
Stayed 4 nights in May 2023
Response from BON Tokyo Asakusa on 8 May 2023
Thank you so much for staying at our hotel.We are looking forward to seeing you again.

8/10 Good

Selya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room is small although this hotel is very clean and the location is very close to Asakusa station. No other complain except the WiFi services which is extremely slow.
Stayed 1 night in Apr 2023
Response from BON Tokyo Asakusa on 8 May 2023
Thank you so much for staying at our hotel.We are looking forward to seeing you again.

10/10 Excellent

Chiu Hong

Stayed 6 nights in Apr 2023
Response from BON Tokyo Asakusa on 8 May 2023
Thank you so much for staying at our hotel.We are looking forward to seeing you again.

8/10 Good

Aspi

Stayed 4 nights in Apr 2023
Response from BON Tokyo Asakusa on 26 Apr 2023
Thank you so much for staying at our hotel.We are looking forward to seeing you again.

8/10 Good

Thananchai

Liked: Amenities, property conditions & facilities
Great Services
Stayed 1 night in Apr 2023
Response from BON Tokyo Asakusa on 26 Apr 2023
Thank you so much for staying at our hotel.We are looking forward to seeing you again.

8/10 Good

Boris

Liked: Cleanliness, amenities, property conditions & facilities
A decent size for Japanese accommodation. We liked how toilet and shower were seperated. The room was a bit small if shared between 3 people, good size for 2 people. The single sofa bed was so hard it was difficult to sleep on.
Stayed 7 nights in Apr 2023
Response from BON Tokyo Asakusa on 8 May 2023
Thank you so much for staying at our hotel.We are looking forward to seeing you again.

8/10 Good

KUNIO

Stayed 1 night in Apr 2023
Response from BON Tokyo Asakusa on 26 Apr 2023
Thank you for staying at our hotel.We are looking forward to seeing you again.

10/10 Excellent

Fra

Stayed 13 nights in Mar 2023
Response from PLAYSIS　ASAKUSA on 9 Apr 2023
Thank you very much for staying with us. We are glad you liked it. We look forward to welcoming you back for another stay.