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Reviews of CHA-AN Hotel Ueno

2.5 out of 5
CHA-AN Hotel Ueno
3-12-3Higashi-Ueno, Taito-ku, Tokyo, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 20 reviews" "
Rating 8 - Good. 7 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful front desk. Clean n cozy room. Clean toilet with warm seat. Clean bathroom, provide body soap and hair shampoo.
Stayed 2 nights in Feb 2020

8/10 Good

BeckyZ, Washington DC

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The Cha-An is in a quiet, pleasant neighborhood (an escape from the bustle of the city), but also very walkable to the train station and restaurants. It is brand new having been open only 6 months so everything is in perfect shape and is very clean and functioning. The one drawback for international travelers is that the staff speaks little to no English so communication is very difficult.
Stayed 2 nights in Dec 2019

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely new hotel in great location
Location was very good 5 minutes walk to all shopping in zueno. Checkin was very simple and as the room was ready we got in a little early. The design of the room was really good it made it very spacious. Not a cheap hotel but this is Tokyo. I would happily use this hotel again.
Stayed 1 night in Dec 2019

8/10 Good

ExpatKiwi, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, quality amenities and helpful service.
Stayed 2 nights in Oct 2019

10/10 Excellent

YUNCHING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨，備品齊全，舒適
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

savio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ใกล้ทางออก metro exit3 ใกล้ lawson ห้องสะอาด พนักงานบริการดี
Stayed 1 night in Dec 2019

6/10 Okay

Ivan, 東京上野

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
地點方便，近JR上野站，設施頗新， 唯酒店採用自助式check in，早上十點才能寄存行李， 此舉極不方便。 房間除了訓覺也沒有空間擺放物件，睡房床褥太軟身， 特別是按摩床，訓到腰痛，本末倒置， 地下公共煮食空間要六間房嘅人share，不會再來，不推薦！
Stayed 1 night in Dec 2019

8/10 Good

Lung, 台北

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地奌佳 設備新穎，讃
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

yaocheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Hsuwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel.
Stayed 1 night in Aug 2019

8/10 Good

Chen wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備新穎，隔音好，飯店有小厨房供房客使用。
Stayed 2 nights in Sep 2019

10/10 Excellent

Hiroshi, 愛知県

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族5人で、ゆったりできました。 場所がわかりづらい事以外、問題はありませんでした。価格がもうすこし、安ければ！ 上野駅へのアクセスも良く、次回に期待。
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客室が綺麗でとても満足しました。コスパも満足です。家族での旅行が多いので、次の機会も利用したいです。
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Fengling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的飯店
很幸運住到剛開幕6天的飯店，設備齊全。服務人員和善！電動按摩床ㄟ！
Stayed 2 nights in Jun 2019