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Reviews of Daiwa Roynet Hotel Nishi Shinjuku PREMIER

3 out of 5
Daiwa Roynet Hotel Nishi Shinjuku PREMIER
6-12-39, Nishi-Shinjuku, Shinjuku-ku, Tokyo, Tokyo

Reviews

9.4

Exceptional

Rating 10 - Excellent. 636 out of 904 reviews" "
Rating 8 - Good. 220 out of 904 reviews" "
Rating 6 - Okay. 40 out of 904 reviews" "
Rating 4 - Poor. 3 out of 904 reviews" "
Rating 2 - Terrible. 5 out of 904 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

matthew

Very clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Danah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Super helpful staff and one of the best breakfast buffets ever
Stayed 4 nights in Apr 2024

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable stay
Stayed 3 nights in Apr 2024

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very good area to stay, surrounding clean and staff works here very professionally.
Stayed 7 nights in Apr 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, friendly staff
Stayed 4 nights in Apr 2024

10/10 Excellent

Rahul

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with heated toilet seats, large bathing area, comfortable bedding and friendly English-speaking staff. I stayed 5 nights here and have no complaints. The lobby is stocked with plentiful toiletries (including toner, face wash and mouthwash for the ladies). The property has internal access to a 24/7 hour 7-Eleven store which is mighty convenient and housekeeping cleans your room daily. I always returned to a perfect room with toiletries stocked. Amazing stay, located close to the Metropolitan Observation Deck building and the Shinjuku Station, both about 10 minutes walking. If you book a taxi with the hotel, there's a private pickup garage area (away from the elements) and last if you ever need local reservations the front desk agents will be more than happy to help you! Loved staying here and will definitely consider it again. That said, know that this property is a business-hotel so it's better for small groups.
Stayed 6 nights in Mar 2024

10/10 Excellent

Ana, Round Lake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel outside, lobby, and rooms were very clean. The front desk personnel was nice and helpful. The rooms were refreshed daily with clean towels and made beds. The lobby had care items that you could take daily. The basement was connected to a 711 that had good food for on the go. It was a 10 min walk to shops and restaurants in Shinjuku. Would stay here again.
Stayed 6 nights in Mar 2024

6/10 Okay

Lennie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very small.
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, accommodating for our family. Close enough to walk to Shinjuku and easy access to public transportation but far enough to be quiet and private.
Stayed 4 nights in Mar 2024

8/10 Good

Lennie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little far from Shinjuku main area.
Stayed 4 nights in Mar 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit of an awkward layout with some unnecessary furniture taking up space, but it was clean and comfortable and the bathroom was huge! Location was ok, I felt it was kind of too out of the way and would’ve preferred to be closer to Shinjuku. About a 20min walk to the busy areas.
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Daiwa Roynet. The property was lovely and clean. The staff were very friendly and helpful. The hotel is on the outskirts of town so nice and quiet but there is still plenty within walking distance and it is close to the subway. You can easily grab a cab out front if you are venturing a little further. The daily buffet breakfast was great, plenty of yummy options and good value. Thank you.
Stayed 2 nights in Feb 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel about 3 minute walk to Nishi-Shinjuku station. About 25 minute walk from Shinjuku bars. Comfy bed, nice shower, friendly reception staff. Convienent 7-11 in the basement, good breakfast with Japanese and American options. Would stay here again on a future visit to Tokyo.
Stayed 4 nights in Mar 2024

10/10 Excellent

PATRICK, SAN FRANCISCO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel surrounding area are nice & Safe. Honestly say room is small. Breakfast is not bad.
Stayed 5 nights in Feb 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Daiwa Roynet Hotel Nishi-Shinjuku PREMIER. on 29 Apr 2024
Thank you for the good rating.We look forward to seeing you again.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Daiwa Roynet Hotel Nishi-Shinjuku PREMIER. on 29 Apr 2024
Thank you for the good rating.We look forward to seeing you again.

10/10 Excellent

Robert, Aldie

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent hotel. I would recommend.
Stayed 4 nights in Feb 2024
Response from Daiwa Roynet Hotel Nishi-shinjuku PREMIER on 3 Mar 2024
Thank you very much for choosing Daiwa Roynet Nishi-Shinjuku Premier and Thank you for sharing your review with us. We have reviewed it with our staff to take possible improvement. Again, thank you very much for your valuable feedback. We look forward to welcoming you soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 3 nights in Jan 2024
Response from Daiwa Roynet Hotel Nishi-shinjuku PREMIER on 3 Mar 2024
Thank you very much for choosing Daiwa Roynet Nishi-Shinjuku Premier and Thank you for sharing your review with us. We have reviewed it with our staff to take possible improvement. Again, thank you very much for your valuable feedback. We look forward to welcoming you soon.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Hotel was clean, staff were nice, amenities downstairs are open-bar and have a good variety of things. It's in nishi-shinjuku, so less tourism and activity around the area, but still has restaurants around and within walking distance of subway and convenience stores. Room was slightly small, but expected of Japan and was enough to open suitcases. Would recommend.
Response from Daiwa Roynet Hotel Nishi-shinjuku PREMIER on 3 Mar 2024
Thank you very much for choosing Daiwa Roynet Nishi-Shinjuku Premier and Thank you for sharing your review with us. We have reviewed it with our staff to take possible improvement. Again, thank you very much for your valuable feedback. We look forward to welcoming you soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was such a quiet area despite being just under a kilometre from Shinjuku.but as it’s mainly a business district it quietens down at night . There are 2 metro stations nearby that get you just about everywhere . It’ll pay to figure out how to get there without google maps as I got lost much of the time. There’s a Denny’s around the corner which was great! But also strangely popular with the Japanese! That’s also good if you want to save some money and don’t feel like venturing into Shinjuku to eat. The breakfast buffet was amazing , as was the shower . The staff were very helpful and polite. Probably the only thing I disliked was the room got a bit warm and I couldn’t lower the thermostat below 17. That 1 extra degree to 16 would’ve really helped !
Stayed 6 nights in Feb 2024
Response from Daiwa Roynet Hotel Nishi-shinjuku PREMIER on 3 Mar 2024
Thank you very much for choosing Daiwa Roynet Nishi-Shinjuku Premier and Thank you for sharing your review with us. We have reviewed it with our staff to take possible improvement. Again, thank you very much for your valuable feedback. We look forward to welcoming you soon.

10/10 Excellent

Eugenie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

OEI HSIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized rooms. Clean and overall a great experience. Free toiletries samples in the lobby is great!
Stayed 4 nights in Feb 2024
Response from Daiwa Roynet Hotel Nishi-shinjuku PREMIER on 3 Mar 2024
Thank you very much for choosing Daiwa Roynet Nishi-Shinjuku Premier and Thank you for sharing your review with us. We have reviewed it with our staff to take possible improvement. Again, thank you very much for your valuable feedback. We look forward to welcoming you soon.

10/10 Excellent

Loreta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Kin Shing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services and adequate supplies for amenities.
Stayed 1 night in Feb 2024
Response from Daiwa Roynet Hotel Nishi-shinjuku PREMIER on 3 Mar 2024
Thank you very much for choosing Daiwa Roynet Nishi-Shinjuku Premier and Thank you for sharing your review with us. We have reviewed it with our staff to take possible improvement. Again, thank you very much for your valuable feedback. We look forward to welcoming you soon.

10/10 Excellent

Kin Shing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel within walking distant to shopping area
Stayed 1 night in Feb 2024
Response from Daiwa Roynet Hotel Nishi-shinjuku PREMIER on 3 Mar 2024
Thank you very much for choosing Daiwa Roynet Nishi-Shinjuku Premier and Thank you for sharing your review with us. We have reviewed it with our staff to take possible improvement. Again, thank you very much for your valuable feedback. We look forward to welcoming you soon.

10/10 Excellent

Renatta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our 3rd times staying at this place. Cant say much about it, but you can tell how much we loved this hotel by repeating stayed.
Stayed 7 nights in Jan 2024
Response from Daiwa Roynet Hotel Nishi-shinjuku PREMIER on 3 Mar 2024
Thank you very much for choosing Daiwa Roynet Nishi-Shinjuku Premier and Thank you for sharing your review with us. We have reviewed it with our staff to take possible improvement. Again, thank you very much for your valuable feedback. We look forward to welcoming you soon.

10/10 Excellent

andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i’ll definitely stay here my next tokyo visit. would probably get a larger room as the one i was in wasn’t as large as the photos and dimensions had suggested.
Stayed 10 nights in Jan 2024
Response from Daiwa Roynet Hotel Nishi-shinjuku PREMIER on 3 Mar 2024
Thank you very much for choosing Daiwa Roynet Nishi-Shinjuku Premier and Thank you for sharing your review with us. We have reviewed it with our staff to take possible improvement. Again, thank you very much for your valuable feedback. We look forward to welcoming you soon.

10/10 Excellent

Cheng Khim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Daiwa Roynet Hotel Nishishinjuku PREMIER on 31 Jan 2024
Thank you for your evaluation.We hope to see you again.

10/10 Excellent

Melody, orange

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient to everywhere, friendly staff.
Response from Daiwa Roynet Hotel Nishi-shinjuku PREMIER on 3 Mar 2024
Thank you very much for choosing Daiwa Roynet Nishi-Shinjuku Premier and Thank you for sharing your review with us. We have reviewed it with our staff to take possible improvement. Again, thank you very much for your valuable feedback. We look forward to welcoming you soon.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Daiwa Roynet Hotel Nishishinjuku PREMIER on 31 Jan 2024
Thank you for your evaluation.We hope to see you again.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay !
Our stay at Daiwa Roynet Hotel Nishi Shinjuku Premier was great & wonderful. Our triple room was a bit small although we were able to manage our lugagges. Everything was good & everyone were friendly and service was excellent. Location was great too, few minutes walk from the subway train station & the hotel is sorrounded by convinient stores and good restuarants. I highly recommend the the Japanese Steak Bowl, they served good & yummy steak rice bowl.
Stayed 6 nights in Jan 2024
Response from Daiwa Roynet Hotel Nishi-shinjuku PREMIER on 3 Mar 2024
Thank you very much for choosing Daiwa Roynet Nishi-Shinjuku Premier and Thank you for sharing your review with us. We have reviewed it with our staff to take possible improvement. Again, thank you very much for your valuable feedback. We look forward to welcoming you soon.

10/10 Excellent

Kelly Elizabeth

Stayed 5 nights in Jan 2024
Response from Daiwa Roynet Hotel Nishishinjuku PREMIER on 31 Jan 2024
Thank you for your evaluation.We hope to see you again.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small but I loved how many amenities they had. I’d like a bigger room if I were to stay again. Breakfast was nice and varied. 7-11 on the property was extremely convenient. Plus the 7-11 Japanese food was good. Juicy chicken!
Stayed 1 night in Jan 2024
Response from Daiwa Roynet Hotel Nishi-shinjuku PREMIER on 16 Jan 2024
Thank you so much for staying at Daiwa Roynet Hotel Nishi-shinjuku PREMIER. We are so gald to hear that you liked the Amenities. We also have junior suite room type,the room is spacious.Thank you again for taking the time to share your experience with us.Our warm hospitality awaits your return sometime soon.

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has everything, the rooms are clean, the staff is friendly and the location is really convenient, there is a 711 inside the hotel and is 24hrs. Washers available. I will definitely book this hotel again in the future.
Stayed 6 nights in Jan 2024
Response from Daiwa Roynet Hotel Nishishinjuku PREMIER on 14 Jan 2024
Dear Sir/MadamThank you very much for choosing Daiwa Roynet Nishi-Shinjuku Premier and Thank you for sharing your review with us.We have reviewed it with our staff to take possible improvement.Again, thank you very much for your valuable feedback.We look forward to welcoming you soon.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location a little out of the way from main Shinjuku area but walkable. there is two different train station that is close by, one being 5-6 mins walk away and the other 7mins walk both takes you to Shinjuku station. 7-11 is downstairs of hotel and Lawson on the corner. There is some restaurants close by but none that I was interested in but at least there are options. there is a restaurant in the hotel which I didn’t get the chance to try. if you turn down cleaning, they will leave you a bag of fresh towels, hand towels, washcloth, PJs, etc at your door every day. I am a clean person so I only ask for a cleaning every 3 days so I accumulated a lot of bags. the bed and pillows wasn’t the most comfortable for me but maybe I am more used to softer bed mattress. regardless I had a comfortable stay. the only real discomfort I had was the hotel heater was on full blast so I was sweating while walking through the hotel. I always dread trying to exit the hotel as fast as I can everyday due to the high heater and vice versa when coming back to hotel. I asked front desk to loan me a scale and they were very quick to bring it to me. I spoke to the staff in English so they proficient in English. on my check-out day, they held my luggages for me while I went out for the remainder of the day. I booked this hotel very last minute and it was available for a decent price. this is my first stay with the hotel.
Stayed 8 nights in Dec 2023
Response from Daiwa Roynet Hotel Nishishinjuku PREMIER on 14 Jan 2024
Dear Sir/MadamThank you very much for choosing Daiwa Roynet Nishi-Shinjuku Premier and Thank you for sharing your review with us.We have reviewed it with our staff to take possible improvement.Again, thank you very much for your valuable feedback.We look forward to welcoming you soon.

10/10 Excellent

Fabrice, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Daiwa Roynet Hotel Nishi-shinjuku PREMIER on 16 Jan 2024
Thank you so much for staying at Daiwa Roynet Hotel Nishi-shinjuku PREMIER. Our warm hospitality awaits your return sometime soon.

6/10 Okay

YENCHUN

Stayed 5 nights in Dec 2023
Response from Daiwa Roynet Hotel Nishi-shinjuku PREMIER on 16 Jan 2024
Thank you so much for staying at Daiwa Roynet Hotel Nishi-shinjuku PREMIER. Our warm hospitality awaits your return sometime soon.

10/10 Excellent

Bryson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nishi Shinjuku is a great place to stay to see Tokyo. The area is very nice, quiet, and clean while still being close enough to everything to make travel convenient. This hotel was very clean and comfortable, and the staff was very nice and helpful!
Stayed 7 nights in Dec 2023
Response from Daiwa Roynet Hotel Nishi-Shinjuku PREMIER on 9 Dec 2023
Thank you very much for staying in our hotel.We are very glad to know that you had a good time here.We are looking forward to serving you again.

10/10 Excellent

Ranganathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2023
Response from Daiwa Roynet Hotel Nishi-Shinjuku PREMIER on 15 Dec 2023
Thank you for the good rating.We look forward to seeing you again.

8/10 Good

soo ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was at a convenient location, less than 10 mins walk to Nishishinjuku Metro and another 10 mins will get you to Shinjuku. It is also near a very beautiful garden. The rooms are clean. Although it was tight to have a third bed in the room, it was sufficient for our purposes. The bath room is very large by Japanese hotel standards and is comfortable stay overall.
Stayed 3 nights in Nov 2023
Response from Daiwa Roynet Hotel Nishi-Shinjuku PREMIER on 9 Dec 2023
Thank you very much for staying in our hotel.We are very glad to know that you had a good time here.We are looking forward to serving you here.

10/10 Excellent

Lai

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property is up to our expectations and fits our needs! We had a very comfortable 3 night stay at this property and would definitely recommend this property! Staff were great and place was clean.
Response from Daiwa Roynet Hotel Nishi-Shinjuku PREMIER on 9 Dec 2023
Thank you very much for staying in our hotel.We are very glad to know that you had a good time here.We are looking forward to serving you again.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the train station. Some restaurants nearby. Room is spacious but beds were hard.
Stayed 2 nights in Nov 2023
Response from Front desk on 9 Dec 2023
Thank you very much for staying in our hotel.We are glad to know that you had a good time.We are looking forward to serving you again.

10/10 Excellent

Chew ring

Stayed 3 nights in Nov 2023
Response from Daiwa Roynet Hotel Nishishinjuku PREMIER on 5 Dec 2023
Thank you for the good rating.Looking forward to seeing you again.

10/10 Excellent

Carol

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable and clean hotel with good amenities. Staff efficient and friendly. Less than 10 minute walk to station, cafes and eateries nearby. The area is more suitable for business stays, perhaps, but with the train station so close, it wasn't a problem for us.
Stayed 3 nights in Nov 2023
Response from Front desk on 9 Dec 2023
Thank you very much for staying in our hotel.We are very glad to know that you had a good time.We are looking forward to serving you again.

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Daiwa Roynet Hotel Nishishinjuku PREMIER on 3 Dec 2023
Thank you for the good rating.We look forward to seeing you again.

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great start to our 3 week trip in Japan. Hotel staff very helpful and room, although a bit tight was clean and efficient. Would stay again.
Stayed 5 nights in Oct 2023
Response from Daiwa Roynet Hotel Nishishinjuku PREMIER on 14 Jan 2024
Dear Sir/MadamThank you very much for choosing Daiwa Roynet Nishi-Shinjuku Premier and Thank you for sharing your review with us.We have reviewed it with our staff to take possible improvement.Again, thank you very much for your valuable feedback.We look forward to welcoming you soon.

6/10 Okay

Anton, Burlingame

Stayed 3 nights in Nov 2023
Response from Daiwa Roynet Hotel Nishishinjuku PREMIER on 23 Nov 2023
Thank you for the good reviw.We hope to see you again on your next trip in Japan.

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Daiwa Roynet Hotel Nishishinjuku PREMIER on 17 Nov 2023
Thank you for your evaluation.Looking forward to serving you again.

10/10 Excellent

mimi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were lucky to find availability here last minute after leaving a hotel that smelled of cigarettes. The location is a bit further from where we wanted to be, but it’s an easy 5 minute walk to “Nishi-shinjuku” station. As soon as we arrived, we were thrilled that the hotel smelled fresh and was very clean. The room was clean and spacious. The shower and tub had excellent water pressure. The washer/dryer vacancy is updated on the tv screen which made it very convenient! We were comfortable and slept very well during our stay. Security: We forgot our room keys when we went to the laundry room. We appreciated that they verified my identity by matching information collected during check in, before giving me new keys and disabling the old ones.
Stayed 2 nights in Nov 2023

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with all the amenities.
Stayed 7 nights in Nov 2023
Response from Daiwa Roynet Hotel Nishi-Shinjuku PREMIER on 12 Nov 2023
Thanks for choosing our hotel.We are always trying to offer nice amenities.Thank you.