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Reviews of Hotel Metropolitan Tokyo Ikebukuro

4 out of 5
Hotel Metropolitan Tokyo Ikebukuro
1-6-1 Nishi-Ikebukuro, Toshima-ku, Tokyo, Tokyo-to

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1362 out of 2090 reviews" "
Rating 8 - Good. 553 out of 2090 reviews" "
Rating 6 - Okay. 119 out of 2090 reviews" "
Rating 4 - Poor. 36 out of 2090 reviews" "
Rating 2 - Terrible. 20 out of 2090 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ShanShan

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient but hotel is a bit old

8/10 Good

BRADLEY ALLEN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and great breakfast buffet for reasonable price
Stayed 6 nights in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Timothy, Glen Haven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big City Hotel. We were a bit shocked that they charge fro the gym and eating options at the hotel were way out of our price range so always ate elsewhere. Bus to the Airport was helpful but also expensive.
Stayed 2 nights in Apr 2024

2/10 Terrible

Spencer

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel is old. But staff are nice and helpful . Scale at lobby is a good idea to ensure luggage will not be overweighted The positive attitude towards my complaint of the room not a non smoking room as booked , hotel immediately change room and upgraded, we truly appreciated their immediate attention
Stayed 4 nights in Apr 2024

10/10 Excellent

Zhiqiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient easy access to shopping centers
Stayed 2 nights in Apr 2024

10/10 Excellent

Faouzya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent well positioned hotel next to all transport and amenities, could not fault it at all, very helpful staff and location is perfect for everything you need as a tourist from shops to transport to dining to activities to sight seeing.Simply the best location ever!!
Stayed 2 nights in Apr 2024

6/10 Okay

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Fernanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gustó
Stayed 5 nights in Apr 2024

6/10 Okay

Kwok Hon

Travelled with family
Disliked: Staff & service, amenities
Hotel facilities old, bed not good, but outside convenience.
Stayed 3 nights in Apr 2024

8/10 Good

Dorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is quite small and has cracked on bathroom tile. Nevertheless everything complete toiletries, slippers and robe. Very convenient for train, bus to the airport and convenient stores inside the hotel and across the street. Fast food just across the street. Staff very friendly
Stayed 3 nights in Apr 2024

8/10 Good

Dorrie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, can speak English. Convenient store, laundry, bakeshop, restaurants and other stores inside the hotel. Toiletries complete. Toothbrush, toothpaste, comb, cotton buds, shampoo, conditioner, body wash and facial wash. Location is just right n train station. Yoshinoya and Mos burger just across the hotel. Very convenient
Stayed 2 nights in Apr 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice hotel,it’s conveniently located to everything,I.e. food,shops & a central train station,I would’ve given it 5 stars if they offered a courtesy late checkout,when I requested one they were cold & dismissive,also the buffet dining was really average,unless you want something easily accessible and convenient save your money & venture out for better local restaurants overall I’d stay here again
Stayed 2 nights in Apr 2024

10/10 Excellent

Terrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the convenience of this hotel. It’s a 2 minute walk to the station, Family Mart and 7/11 a short block away, News Day in the lobby (although I think it closes at 10pm), laundry with availability on the tv in your room and it’s an airport limousine stop. The only con is the dryers are very weak, it takes forever to dry. Other than the dryer issue, we always enjoy our stay here, (our 9th time staying here). Even though it’s our 9th time we still discover new things in the area and know there much more to discover.
Stayed 8 nights in Apr 2024

10/10 Excellent

Faouzya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location in the middle of shopping center but no noise at all, subway right on door step, eateries, shoppings and site seeing.
Stayed 5 nights in Apr 2024

8/10 Good

Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station.
Stayed 17 nights in Mar 2024

6/10 Okay

David

Travelled with family
Liked: Amenities
Smelly corridors, carpets needs to be changed asap
Stayed 4 nights in Apr 2024

8/10 Good

Moni

Stayed 5 nights in Apr 2024

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Able to get anywhere. Lots to do around and lots of places to eat. Really safe area and lots in the hotel.
Stayed 7 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Kartikeya, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with perfect location. Right next to Ikebukuro station for convenient transportation. Love the amount of restaurant and shopping options near by in walking distance.
Stayed 5 nights in Mar 2024

10/10 Excellent

Cindy

Stayed 5 nights in Apr 2024

10/10 Excellent

Marrietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near Ikebukuro train station so easy access to all of Tokyo and the Shinkansen to much of Japan. Lots of shopping, dining, quick eats, parks and events. Outstanding service, very clean, friendly helpful staff. Stay here whenever we visit Tokyo
Stayed 11 nights in Mar 2024

10/10 Excellent

Cherrelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, near to subway station, I love their breakfast and Airport Shuttle is available.
Stayed 1 night in Apr 2024

6/10 Okay

Lily

Travelled with group
Liked: Cleanliness
The staff are not too helpful with the language barrier.
Stayed 5 nights in Mar 2024

10/10 Excellent

Cecilia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's a nice hotel.
Stayed 8 nights in Mar 2024

8/10 Good

Yuji

Stayed 1 night in Mar 2024

8/10 Good

MAN LING

Travelled with family
位置一流, 機場巴士直達, 商場,百貨公司JR車站隔離 每次去東京一定住
Stayed 3 nights in Mar 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Leigh Ann

Stayed 6 nights in Mar 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a large room as my husband is very tall. The room was huge by Japan standards. We had an amazing view out over the city, and could see Mount Fuji 🗻
Stayed 4 nights in Mar 2024

8/10 Good

HIROTOMO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay here, helpfulness of staff and the ability of staff to speak english. They were great on arranging taxies and help with the foreign exchange ATM. Beware this area of the city restaurants close by 8:30 PM. So if you take a long tour that gets you back in the evening you need quickly get to restaurant. This hotel's all day restaurant do not serve food after 8:00 PM.
Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Stayed 1 night in Mar 2024

10/10 Excellent

Yue

Travelled with family
Liked: Cleanliness, staff & service
Great location
Stayed 6 nights in Mar 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and had adequate space. Shower was pleasant with separate temperature and water pressure controls. Located very close to Ikebukuro Station on the Tokyo loop.
Stayed 3 nights in Mar 2024

10/10 Excellent

James

Stayed 3 nights in Mar 2024

10/10 Excellent

Xiaojun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Mar 2024

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Decent size room. Clean and modern. Breakfast buffet had good variety.
Stayed 1 night in Mar 2024

8/10 Good

Jess

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station, shopping mall, restaurants and convenience stores.
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station
Stayed 4 nights in Mar 2024

10/10 Excellent

Lily, Half Moon Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recommend this hotel
Stayed 1 night in Mar 2024

8/10 Good

Maxie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff and service, super convenient next to Ikebukuro Station. Room is small but decent, good for travelers on the go.
Stayed 2 nights in Mar 2024

6/10 Okay

Maki

Liked: Staff & service, property conditions & facilities
Great location for transportation
Stayed 2 nights in Mar 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. All of the staff were extremely accommodating and we were able to communicate well in English. They helped us send our luggage to Narita airport upon request (fee was cash only). We had to move around the couch and table layout a bit in our twin bed room to open our two large suitcases but it was possible. Clean and comfortable. Highly recommended.
Stayed 6 nights in Mar 2024

10/10 Excellent

Morton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has direct bus from the airport No need to carry suitcases on train
Stayed 4 nights in Mar 2024

10/10 Excellent

Teruyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Feb 2024

10/10 Excellent

Franco, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Mar 2024

8/10 Good

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, clean and pleasant. Staff was helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Candy Pui Chi

Liked: Property conditions & facilities
It’s a very nice hotel with near train station and shopping malls. Highly recommend
Stayed 4 nights in Mar 2024