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Hotel New Otani Tokyo The Main

Photo gallery for Hotel New Otani Tokyo The Main

Exterior
Down duvets, in-room safe, individually furnished, desk
Down duvets, in-room safe, individually furnished, desk
Down duvets, in-room safe, individually furnished, desk
Down duvets, in-room safe, individually furnished, desk

Overview of Hotel New Otani Tokyo The Main

Hotel New Otani Tokyo The Main

4.5 star property

9.0/10 Wonderful

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
4-1 Kioi-cho Chiyoda-ku, Tokyo, 102-8578

Explore the area

  • Popular LocationHotel New Otani Tokyo1 min walk
  • Popular LocationAkasaka Sacas12 min walk
  • Popular LocationTokyo Midtown8 min drive
  • AirportTokyo (HND-Haneda)31 min drive

Room options

About this area

Tokyo

Hotel New Otani Tokyo The Main is located in Chiyoda, a neighbourhood in Tokyo, and is in the entertainment district and near a metro station. Akasaka ACT Theater and Suntory Hall are cultural highlights, and some of the area's activities can be experienced at Roppongi Hills and Akihabara Electric Town. Disneyland® Tokyo and Tokyo DisneySea® are also worth visiting.

What's nearby

  • Hotel New Otani Tokyo - 1 min walk
  • Akasaka Sacas - 12 min walk
  • Tokyo Imperial Palace - 6 min drive
  • Tokyo Midtown - 8 min drive
  • Tokyo National Olympic Stadium - 9 min drive

Getting around

  • Akasaka-Mitsuke Station - 3 min walk
  • Yotsuya Station - 12 min walk
  • Tokyo (NRT-Narita Intl.) - 50 min drive

About this property

Hotel New Otani Tokyo The Main

4.5-star luxury hotel located in Chiyoda
Consider a stay at Hotel New Otani Tokyo The Main and take advantage of a round-trip airport shuttle, a corner/local shop and shopping on site. Be sure to enjoy a meal at any of the 20 on-site restaurants. In addition to 3 coffee shops/cafes and a garden, guests can connect to free WiFi in public areas.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and ATM/banking services
  • A gift shop, concierge services and free newspapers
  • Guest reviews say great things about the first-rate property condition and location
Room features
All 563 individually furnished rooms feature comforts such as air conditioning and dressing gowns, as well as amenities such as free Internet and safes. Guest reviews speak positively of the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Deep-soaking baths, free toiletries and hairdryers
  • 32-inch HDTVs with digital channels
  • Fridges, daily housekeeping and desks

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3450-6900 for adults and JPY 2875-4025 for children
  • 20 restaurants and 3 coffee shops
  • 4 bars/lounges
  • Room service available

Things to do

  • Bike rentals
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (269 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Fridge

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires that guests have proof that they have stayed within Japan for 14 days prior to check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between JPY 3450 and JPY 6900 for adults, and JPY 2875 and JPY 4025 for children (approximately)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Extra beds are not available for children age 3 and younger.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Frequently asked questions

Is Hotel New Otani Tokyo The Main pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at 東金新大谷酒店主樓?

As of 29 Nov 2022, prices found for a 1-night stay for 2 adults at 東金新大谷酒店主樓 on 15 Dec 2022 start from HK$2,520.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel New Otani Tokyo The Main?

Self-parking is free at this property.

What time is check-in at Hotel New Otani Tokyo The Main?

Check-in is from 2 PM - 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Tokyo The Main?

Checkout is at noon.

Does Hotel New Otani Tokyo The Main provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 3200 per person applies.

Where is Hotel New Otani Tokyo The Main located?

Located in Chiyoda, this luxury hotel is within 2 mi (3 km) of Akasaka ACT Theater, Tokyo Imperial Palace, and Shinjuku Gyoen National Garden. Tokyo Dome and Nippon Budokan are also within 3 miles (5 km). Akasaka-Mitsuke Station is only a 3-minute walk and Nagatacho Station is 5 minutes.

Can I cancel my reservation for free at Hotel New Otani Tokyo The Main and receive a full refund?

Yes, Hotel New Otani Tokyo The Main offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel New Otani Tokyo The Main cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.0

Wonderful

Rating 10 - Excellent. 624 out of 997 reviews" "
" "10 - Excellent 63%
Rating 8 - Good. 284 out of 997 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 62 out of 997 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 22 out of 997 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 5 out of 997 reviews" "
" "2 - Terrible 1%

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.4/10

Eco-friendliness

2/10 Terrible

Christian
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Upset that pictures shows amenities that one can’t use . Like spas sauna pools. They only allow to for members . Not right especially the price that one pays.
Stayed 4 nights in Nov 2022

8/10 Good

Trina
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The ikebana in the lobby was gorgeous. The Japanese garden is beautiful. The furniture and design of the room could use and update
Stayed 2 nights in Oct 2022

4/10 Poor

Andre, Thornhill
Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I’ve been travelling to the New Otani once a year for the last 20 years. This will be our last time. It’s rare to encounter rude inattentive staff in Japan but it seems to be the case at this property. $80 for 2 hour use of the outdoor pool?? Never paid for it once in the past. The inability to assist when asking for a larger room in a seemingly empty hotel to fit my family even though I was willing to pay extra boggles the mind. The icing on the cake is when I checked out and was asked how was your stay, I responded “not good” and the reply was “sorry to hear that here is your bill”. Disappointing.
Stayed 4 nights in Jul 2022

10/10 Excellent

Ralph
Stayed 5 nights in Jun 2022

8/10 Good

NAOHIRO
Stayed 1 night in Jun 2022

8/10 Good

Takao
Travelled with family
Liked: Cleanliness, staff & service, amenities
COVID measures were good
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very polite and professional. Overall pleasant experience.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never disappoints
Wonderful place. The only negative I can list is that the room service food quality is average. But everything else top notch.
Stayed 1 night in Oct 2020

10/10 Excellent

MLJA, Council Bluffs IA
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel, and it was close to public transportation. The garden was amazing! I enjoyed everything about my stay.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like there are more then 20 different restaurants on site + retail stores for just about everything you ever need on daily basis. What I regret about the indoor swimming pool was not opened
Stayed 2 nights in Feb 2020