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Reviews of JR WEST GROUP VIA INN PRIME AKASAKA

3 out of 5
JR WEST GROUP VIA INN PRIME AKASAKA
2-6-17 Akasaka, Tokyo, Tokyo

Reviews

9.4

Exceptional

Rating 10 - Excellent. 162 out of 211 reviews" "
Rating 8 - Good. 37 out of 211 reviews" "
Rating 6 - Okay. 5 out of 211 reviews" "
Rating 4 - Poor. 3 out of 211 reviews" "
Rating 2 - Terrible. 4 out of 211 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cierra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Akasaka is an ideal place to stay and the hotel was perfectly located near 3 stations, making transportation super easy. Tons of restaurants and bars around the hotel, and the 7/11 downstairs made grabbing coffee and breakfast super easy for early mornings. The room was super clean, spacious, and the bed was so comfortable. The hotel provides everything from shampoo to sleepwear, and the staff was super friendly, even helped us ship our luggage. 10/10 stay!
Stayed 3 nights in Mar 2024
Response from Via Inn Prime Akasaka Manager on 24 Apr 2024
It sounds like you had an amazing experience during your stay at the hotel in Akasaka! The convenience of its location near multiple stations definitely seems like a big plus, especially for exploring the city. And having plenty of dining options nearby is always a bonus. It's great to hear that the room was clean, spacious, and had a comfortable bed, providing a cozy retreat after a day of exploring. The fact that the hotel offers a range of amenities, from toiletries to sleepwear, shows their attention to detail in ensuring a comfortable stay. And it's wonderful that the staff went above and beyond to assist you, including helping with luggage shipping. Thanks for sharing your positive review!

10/10 Excellent

Vinnie, Bridgeview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Via Inn Prime Akasaka was a fantastic hotel to stay for my first trip to Tokyo. Very conveniently located to multiple train stations and great dining areas very close to the hotel. I was very impressed by the friendliness of the staff and how clean the hotel was! Would absolutely book this place again when I come back to Tokyo in the future
Stayed 7 nights in Mar 2024
Response from ヴィアインプライム赤坂 on 9 Apr 2024
Thank you very much for staying at Via Inn Prime Akasaka.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Via Inn Prime Akasaka Manager on 10 Mar 2024
Thank you very much for your 5-star review.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours Sincerely

2/10 Terrible

Machhindra

Stayed 5 nights in Dec 2023
Response from Via Inn Prime Akasaka Manager on 14 Jan 2024
Thank you very much for choosing Via Inn Prime Akasaka.We take your evaluation very seriously and all our staff will work hard to make the hotel even better, And we hope you will visit us again.We look forward to your next visit.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

Hyun Joo, Centralia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2023
Response from Via Inn Prime Akasaka Manager on 13 Dec 2023
Thank you very much for staying at Via Inn Prime Akasaka.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

Heshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great staff and a wide range of amenities.
Stayed 4 nights in Nov 2023
Response from Via Inn Prime Akasaka Manager on 8 Dec 2023
Thank you very much for staying at Via Inn Prime Akasaka.We are very happy to hear your high evaluation.And we look forward to serving you again.Thank you for taking the time to write this review.

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, excellent breakfast
Very nice hotel, excellent breakfast with good choice of veggie dishes. Helpful staff. Nice that there was a table & seating area in our room. Only downside ( not to do with the actual hotel) was lots of steps at local metro stations; although there were some escalators/ lifts it was hard to find accessible routes so we could take our luggage easily ( hotel staff booked a taxi for us to the airport, very efficient). Will stay here again ( possibly with less luggage!).
Stayed 2 nights in Nov 2023
Response from Via Inn Prime Akasaka Manager on 8 Dec 2023
Thank you very much for staying at Via Inn Prime Akasaka.We are very happy to hear your high evaluation.And we look forward to serving you again.Thank you for taking the time to write this review.

10/10 Excellent

Kanon

Stayed 6 nights in Nov 2023
Response from ヴィアインプライム赤坂 支配人 on 18 Dec 2023
この度はヴィアインプライム赤坂をご利用いただきまして、誠にありがとうございました。ご満足を頂けたようで、たいへん嬉しく思います。また次回ご利用の際にはよりご満足を頂ける様スタッフ一同努力して参ります。次回のご来館を心よりお待ちいたしております。ヴィアインプライム赤坂 支配人

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great easy spot to stay in, right next to Akasaka station and some really great restaurants.
Stayed 5 nights in Nov 2023
Response from Via Inn Prime Akasaka Manager on 8 Dec 2023
Thank you very much for staying at Via Inn Prime Akasaka.We are very happy to hear your high evaluation.And we look forward to serving you again.Thank you for taking the time to write this review.

8/10 Good

Colin

Stayed 4 nights in Oct 2023
Response from Via Inn Prime Akasaka Manager on 7 Dec 2023
Thank you very much for staying at Via Inn Prime Akasaka.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

Tita

Travelled with partner
Liked: Amenities
We had a good experienced overall .
Stayed 4 nights in Nov 2023
Response from Via Inn Prime Akasaka Manager on 7 Dec 2023
Thank you very much for your 5-star review.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location
Location is very convenient with two subway stations within quick walking distance. 7-Eleven is awesome on the bottom floor.
Stayed 8 nights in Oct 2023
Response from Via Inn Prime Akasaka Manager on 8 Dec 2023
Thank you very much for staying at Via Inn Prime Akasaka.We are very happy to hear your high evaluation.And we look forward to serving you again.Thank you for taking the time to write this review.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location
Great location close to subway stations and lots of food choices. Very clean. Beds/pillows a bit too firm.
Stayed 8 nights in Oct 2023
Response from Via Inn Prime Akasaka Manager on 8 Dec 2023
Thank you very much for staying at Via Inn Prime Akasaka.We are very happy to hear your high evaluation.And we look forward to serving you again.Thank you for taking the time to write this review.

10/10 Excellent

Xiaoai

Stayed 3 nights in Oct 2023
Response from Via Inn Prime Akasaka Manager on 9 Nov 2023
Thank you very much for your 5-star review.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

Bethel, Markham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer property located in a great location. Close to street full of bars and restaurants, with many combini around. Many subway options around within 5-7 min walk. Hotel was super clean and service was excellent. Housekeeping would leave new towels at the door if you opted for Do Not Disturb. Front desk was able to order a taxi for me at 2AM just hours before our flight. Facilities include onsite laundry for ¥500, and free bathhouse that is open until 1AM. Was great to soak after a long day of walking. Rooms were standard Japanese hotel size, but can definitely be small for 2 people luggage. However, space was used well and we never felt uncomfortable in the room. Would stay again!
Stayed 7 nights in Oct 2023
Response from Via Inn Prime Akasaka Manager on 8 Dec 2023
Newer property located in a great location. Close to street full of bars and restaurants, with many combini around. Many subway options around within 5-7 min walk. Hotel was super clean and service was excellent. Housekeeping would leave new towels at the door if you opted for Do Not Disturb. Front desk was able to order a taxi for me at 2AM just hours before our flight. Facilities include onsite laundry for 500, and free bathhouse that is open until 1AM. Was great to soak after a long day of walking. Rooms were standard Japanese hotel size, but can definitely be small for 2 people luggage. However, space was used well and we never felt uncomfortable in the room. Would stay again!

10/10 Excellent

Earl

Stayed 2 nights in Apr 2023
Response from Via Inn Prime Akasaka Manager on 9 Nov 2023
Thank you very much for staying at Via Inn Prime Akasaka.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

Andrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Response from Via Inn Prime Akasaka Manager on 10 Mar 2024
Thank you very much for your 5-star review.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours Sincerely

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Via Inn Prime Akasaka Manager on 9 Nov 2023
Thank you very much for staying at Via Inn Prime Akasaka.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

TediumJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Via Inn Prime Akasaka Manager on 9 Nov 2023
Thank you very much for your 5-star review.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

Michael

Stayed 5 nights in Oct 2023
Response from Via Inn Prime Akasaka Manager on 9 Nov 2023
Thank you very much for your 5-star review.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Via Inn Prime Akasaka Manager on 9 Nov 2023
Thank you very much for your 5-star review.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great staff great experience hotel was very nice
Stayed 5 nights in Sep 2023
Response from Via Inn Prime Akasaka Manager on 12 Nov 2023
Thank you very much for staying at Via Inn Prime Akasaka.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours SincerelyVia Inn Prime Akasaka Manager

6/10 Okay

evangeline

Stayed 6 nights in Sep 2023
Response from Via Inn Prime Akasaka Manager on 9 Nov 2023
Thank you very much for staying at Via Inn Prime Akasaka.We hope that we will have another opportunity to serve you again.We look forward for your next visit.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

Ronaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a 7-11 attached to it, so getting food was very easy at any time of the day. Was an amazing experience.
Stayed 5 nights in Sep 2023
Response from Via Inn Prime Akasaka Manager on 11 Sept 2023
Thank you very much for staying at Via Inn Prime Akasaka.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

WEI HSIUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Via Inn Prime Akasaka Manager on 11 Sept 2023
Thank you very much for staying at Via Inn Prime Akasaka.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is pretty central, so if you are planning to go explore several different areas of Tokyo, it would take roughly the same amount of time from the public transportation nearby! We also used the public bath every night to soothe our aching feet and the hotel provided all the toiletries we needed, and even PJs! While the room is small by western standards, it’s already a good size by Tokyo standards. My group of two were comfortable. I would definitely recommend!
Stayed 4 nights in Aug 2023
Response from Viainn Prime Akasaka Manager on 16 Aug 2023
Thank you for staying at our hotel.It would be nice if you could use the public bath and get rid of your fatigue.It boasts a large public bath and a delicious breakfast.In addition, it is easy to access anywhere, so many customers use it for both sightseeing and business.Please use our hotel when you come to Japan again.We look forward to welcoming you.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, great staff. Amazing breakfasts! Will come here again.
Stayed 9 nights in Aug 2023
Response from Viainn Prime Akasaka Manager on 16 Aug 2023
Thank you for staying at our hotel.We are very happy to receive your compliment.It is encouraging to work that the feeling of hospitality was conveyed to the customer.We will make it a good hotel so that more customers will be satisfied.We are looking forward to seeing you again.

8/10 Good

Gen

Stayed 17 nights in Jul 2023
Response from ヴィアインプライム赤坂 on 1 Aug 2023
この度は、ホテルヴィアインプライム赤坂にご宿泊いただき、誠にありがとうございます。スタッフ一同、またのお越しを心よりお待ち申し上げております。

6/10 Okay

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from ヴィアインプライム赤坂 on 1 Aug 2023
Thank you very much for staying at Via Inn Prime Akasaka.We hope that we will have another opportunity to serve you again.We look forward for your next visit.Yours Sincerely

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from ヴィアインプライム赤坂 on 1 Aug 2023
Thank you very much for staying at Via Inn Prime Akasaka.We hope that we will have another opportunity to serve you again.We look forward for your next visit.Yours Sincerely

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and has a 7-Eleven conveniently located on the ground floor, so it's easy to cut thru the store vs walking around to exit the hotel. Plenty of amenities to help yourself to at the lobby. I saw a ton of people utilize the public bath so make sure to stop by if you'd like to take a soak. Elevators at the lobby has cameras to show which are full or empty so it's super helpful. Was a bit bummed that the two rooms I booked were on separate floors and the only other feedback would be to make the elevator NOT always go to the 2F lobby when no one selects it because it feels like a waste of time.
Stayed 5 nights in Jun 2023
Response from ヴィアインプライム赤坂 on 1 Aug 2023
Thank you very much for staying at Via Inn Prime Akasaka.We hope that we will have another opportunity to serve you again.We can prepare rooms close to each other if we can confirm reservations in advance.If there is space available when you arrive on the day of your visit, we can change the room.We look forward for your next visit.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

Tian Haw

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There is a public bath, laundromat (400yen for 3kg), ice machine and microwave on the third floor which adds to the convenience of the hotel. The laundromat can get crowded at times so do plan ahead. Service at the hotel is good and staff spoke English, Mandarin in addition to Japanese. Towels and linen are changed daily - staff will place fresh ones outside your room if you opt for "no cleaning for the day".
Stayed 5 nights in Jun 2023
Response from ヴィアインプライム赤坂 on 1 Aug 2023
Thank you very much for staying at Via Inn Prime Akasaka.We hope that we will have another opportunity to serve you again.You can check the availability of the laundromat in the TV information in your room.Please check the availability and use the laundromat.We look forward for your next visit.Yours SincerelyVia Inn Prime Akasaka Manager

8/10 Good

Jimin

Liked: Property conditions & facilities
Good place
Stayed 5 nights in Jun 2023
Response from ヴィアインプライム赤坂 on 1 Aug 2023
Thank you very much for staying at Via Inn Prime Akasaka.We hope that we will have another opportunity to serve you again.We look forward for your next visit.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

Virgil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Spacious rooms for Japan, 7-11 on the first floor is a big plus, hot bath is amazing, and the hotel breakfast is great.
Stayed 9 nights in Jun 2023
Response from ヴィアインプライム赤坂 on 1 Aug 2023
Thank you very much for staying at Via Inn Prime Akasaka.We are very happy to hear that you liked our public bath and breakfastWe are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

Earlnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities are almost brand new and the location is strategic with metro stations nearby
Stayed 5 nights in Jun 2023
Response from ヴィアインプライム赤坂 on 1 Aug 2023
Thank you very much for staying at Via Inn Prime Akasaka.We hope that we will have another opportunity to serve you again.We look forward for your next visit.Yours SincerelyVia Inn Prime Akasaka Manager

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very convenient hotel in the heart of the business district.
Stayed 2 nights in Jun 2023
Response from ヴィアインプライム赤坂 on 1 Aug 2023
Thank you very much for staying at Via Inn Prime Akasaka.We hope that we will have another opportunity to serve you again.We look forward for your next visit.Yours SincerelyVia Inn Prime Akasaka Manager

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Business Hotel
Great convenient hotel in Akasaka, business area with lots of food options, reasonably convenient to a few train lines, but if you are looking for a shopping holiday then there are not many in this area. Rooms are typical Tokyo sized
Stayed 1 night in Jun 2023
Response from Joe on 11 Aug 2023
Dear guest,Thank you very much for staying at Via Inn Prime Akasaka.We are very pleased to hear that you were satisfied with your stay.We hope that we will have another opportunity to serve you again.We look forward for your next visit.Yours SincerelyVia Inn Prime Akasaka

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, helpful staff. Clean, comfortable rooms, excellent facilities. Love the breakfast buffet, and appreciate the convenience of the locker facilities. 10/10 would stay there again!
Stayed 3 nights in Jun 2023
Response from Joe on 11 Aug 2023
Dear Guest,Thank you very much for staying at Via Inn Prime Akasaka.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours SincerelyVia Inn Prime Akasaka

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
This is a newer hotel that is an amazing find in Akasaka. The rooms were very clean and housekeeping was very friendly. Bathrooms were slightly on the smaller size but did the job. 7-11 on the 1st floor was very convenient. The location of this hotel was also very convenient to the subway stations.
Stayed 10 nights in May 2023
Response from Viainn Prime Akasaka Manager on 16 Aug 2023
Thank you for staying at our hotel.I am glad that your stay was comfortable.It's been almost a year since we opened in November last year, but we keep it clean so that our customers can spend their time comfortably.The bathroom in the guest room is compact, but we have a large public bath on the 3rd floor, so we would be happy if you could use that as well.Also, breakfast is the pride of the hotel, so if you haven't eaten it this time, please try it when you come again.We are looking forward to seeing you again.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Our second stay here and everything was perfect again
Stayed 4 nights in May 2023
Response from Viainn Prime Akasaka Manager on 16 Aug 2023
Thank you for staying at our hotel.We opened in November of last year, and I'm glad that you've already stayed twice.We will do our best to provide better service, so please use us again for the third time.We are looking forward to seeing you again.

10/10 Excellent

Man Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
We stayed 4 nights, we really enjoy the bath house and Seven Eleven was very convenient 😁
Stayed 4 nights in May 2023
Response from Viainn Prime Akasaka Manager on 16 Aug 2023
Thank you for staying at our hotel for 4 days.We are happy that you had a comfortable time.Please use it when you come to Japan again.We are looking forward to seeing you again.

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was brand new, facilities immaculate. Public bath is huge and so clean, a real pleasure. In-room tech is great, monitor usage of bath, laundry, etc. TV is good with good internet. Staff very helpful. Highly recommended.
Stayed 3 nights in May 2023
Response from Via Inn Prime Akasaka Manager on 8 Dec 2023
Thank you very much for staying at Via Inn Prime Akasaka.We are very happy to hear your high evaluation.And we look forward to serving you again.Thank you for taking the time to write this review.

8/10 Good

Sui wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and comfortable
good location and simple checkin and checkout services. the luggage storage facilitaties are recommended
Stayed 2 nights in May 2023
Response from Viainn Prime Akasaka Manager on 23 Jul 2023
Thank you for using Viainn Prime Akasaka this time. We are happy to hear from our customers.We look forward to seeing you again.Viainn Prime Akasaka Manager

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good area for local transport . Rooms are small but we managed ok .
Stayed 4 nights in May 2023
Response from Via Inn Prime Akasaka Manager on 8 Dec 2023
Thank you for using Viainn Prime Akasaka this time.We look forward to seeing you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a stay in Tokyo
Overall a great location hotel. I highly recommend it situated between three different subways, (closest to furthest) 1) Akasaka 2) Tameika-sarinnō 3) Akasaka-Mitsuke which will give you access to a lot of things in Tokyo. I really did appreciate my stay. The next time I go to Tokyo I will be going to this location. Very friendly stuff they speak English and are always willing to help. They have a shipping for your suitcase which I highly recommend. The rooms are like displayed in the photos. The beds are comfy I am 5”9 1m75 and the beds are big enough for me. The place is extremely clean and you can have your bedroom serviced every other day if you wish. The little points the shower heads I find them a little low but they are hand held if needed be. the pillows that I had were little bit uncomfortable compared to the location I am currently in, I don’t know if they forgot to put back one of the pillows because I only had two lower level pillows, so I’m wondering if something was missing but otherwise great place great location I highly recommend this hotel. As well location has a lot of restaurants and little bars around where you can find some food after you have arrived from your flight so location wise, they are perfectly situated.
Stayed 4 nights in May 2023
Response from Via Inn Prime Akasaka Manager on 8 Dec 2023
Thank you very much for staying at Via Inn Prime Akasaka.We hope that we will have another opportunity to serve you again.We look forward for your next visit.Yours Sincerely

8/10 Good

SM

Travelled with partner
Liked: Cleanliness, property conditions & facilities
some people not kindly. very good hotel.spa is nice! laundry is no good.
Stayed 6 nights in May 2023
Response from Via Inn Prime Akasaka Manager on 13 Mar 2024
Thank you very much for staying at Via Inn Prime Akasaka.We hope that we will have another opportunity to serve you again.We look forward for your next visit.Yours Sincerely

8/10 Good

José Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only inconvenience is room size but everything else was ok.
Stayed 4 nights in May 2023
Response from Via Inn Prime Akasaka Manager on 13 Dec 2023
Thank you for choosing Via Inn Prime Akasaka.The room size of our hotel is the typical size of a hotel for Japanese business travelers.Most of the guests of our hotel chain are Japanese business travelers, so the rooms are designed in such a way.If you prefer a larger room, we also have twin rooms and deluxe double rooms, which are the highest grade rooms in our hotels, so please consider them when you visit Japan again.Thank you very much for your contribution.We look forward to welcoming you again.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in May 2023
Response from Via Inn Prime Akasaka Manager on 9 Nov 2023
Thank you very much for staying at Via Inn Prime Akasaka.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours SincerelyVia Inn Prime Akasaka Manager

10/10 Excellent

Francis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and enjoyable stay. In a convenient location with multiple eateries nearby including a 7-11 on 1F that was a god send. Wifi was extremely fast. Would stay here again.
Stayed 4 nights in May 2023
Response from Via Inn Prime Akasaka Manager on 8 Dec 2023
Thank you very much for your 5-star review.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours Sincerely

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was super clean, staff at the front desk was very helpful and polite and surrounding area is very nice with bunch of dining and shopping options. Quick self check-out was convenient
Stayed 5 nights in May 2023
Response from Via Inn Prime Akasaka Manager on 8 Dec 2023
Thank you very much for your 5-star review.We are very pleased to hear that you were satisfied with your stay.We will continue our effort to provide the best service for our guests.We look forward to welcome you next time.Yours Sincerely