Lobby lounge

Reviews of The Millennials Shibuya

2.5 out of 5
The Millennials Shibuya
1-20-13 Jinnan, Shibuya-ku, Tokyo, Tokyo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 429 out of 635 reviews" "
Rating 8 - Good. 151 out of 635 reviews" "
Rating 6 - Okay. 34 out of 635 reviews" "
Rating 4 - Poor. 14 out of 635 reviews" "
Rating 2 - Terrible. 7 out of 635 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Agnes, Surrey

Liked: Cleanliness, amenities, property conditions & facilities
I arrived early like 0900, Staffed should have processed everything that needs to be done like payment process and orientation videos so that by the time its check in time at 1500 little things like that is already done and I can take a rest and sleep after a long hours of flight. Everything else is wonderful and did enjoyed my stay.
Stayed 2 nights in Apr 2024
Response from Ayuha/The Millennials Shibuya on 5 May 2024
Dear AgnesThank you very much for staying with us and for sharing you experience here. We are glad to hear you enjoyed your stay and appreciate for your honest and valuable opinion. We will try our best for the improvement.We hope to see you again in the future!Best regards

10/10 Excellent

Aya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 2 nights in Apr 2024
Response from Du on 29 Apr 2024
Hi, Aya. Thank you for choosing us. Hope you had good memories in Japan.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Millennials Shibuya on 5 May 2024
Dear StevenThank you very much for staying with us and for leaving us a review. We hope to see you again.Best regards

4/10 Poor

Kei

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Millennials Shibuya on 5 May 2024
Dear Kei Thank you very much for staying with us.We look forward to seeing you again in the future.Best regards

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at a capsule-style hotel and found it to be quite nice. You do have to be mindful of your own volume, but it was quite a comfortable and relaxing stay. Would definitely book again.
Stayed 2 nights in Apr 2024
Response from The Millennials Shibuya Moeka on 21 Apr 2024
Dear, Kyle Thank you for staying with us!We are so glad to hear you enjoyed here!We are looking forward to meeting you again.

4/10 Poor

Boy

Stayed 1 night in Apr 2024

4/10 Poor

Trisha

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Kaori on 15 Apr 2024
Dear Trisha,Thank you for your stay with us at The Millennials Shibuya, and for taking your time to post a review.We are very sorry we could not live up to your expectations, we will be more than happy to hear what disappointed you if we have a chance so we can try our best to attend to your requests and needs.And, we will be looking forward to seeing you again sometime in the days to come.Best regards,Kaori / Reception DeskThe Millennials Shibuya

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience! Cleanest and most organized hostel I’ve stayed in. Everyone that stayed there was kind and respectful and staff was very helpful!would definitely stay again.
Stayed 3 nights in Mar 2024
Response from An/The Millennials Shibuya on 4 Apr 2024
Dear Mayra, Thank you for your kind review. We are glad to hear that you enjoyed your stay and hope to see you again! :)Warm regards,An/The Millennials Shibuya

10/10 Excellent

Abs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kaori on 4 Apr 2024
Dear Mr/Ms Abs,Thank you for your stay at The Millennials Shibuya, and for posting a nice review.We are located at the heart of Shibuya, one of the most animated and exciting districts of Tokyo, and are happy we could provide you with a pleasant stay over here. We will be looking forward to hosting you again in the near future,KaoriReception / The Millennials Shibuya

10/10 Excellent

Boris

Stayed 4 nights in Mar 2024
Response from mihiro on 16 Apr 2024
Dear Boris,Thank you for staying with us at The Millennials Shibuya.We hope that you had a good time during your stay.we are looking forward to seeing you again on your next visit.Best regards,Mihiro/The Millennials Shibuya

10/10 Excellent

Kaelyn Anne

Stayed 1 night in Mar 2024
Response from Kaori on 15 Apr 2024
Dear Kaelyn Anne,Thank you for your stay at The Millennials Shibuya, and thank you for kindly posting a good review.We are very happy you had a pleasant stay over here and will be looking forward to your return in the near future.All the best, Kaori / Reception DeskThe Millennials Shibuya

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good but do research to have the right expectations!
Stayed 3 nights in Mar 2024
Response from Kaori on 25 Mar 2024
Thank you for staying at The Millennials Shibuya, and for posting a review.We hope you had a pleasant time over here and will be looking forward to your return in the near future.KaoriReception / The Millennials Shibuya

10/10 Excellent

Karl

Stayed 1 night in Mar 2024
Response from Kaori on 8 Apr 2024
Dear Karl,Thank you for your stay at The Millennials Shibuya, and thank you also for posting a good review. We are happy you had a pleasant stay over here and will be looking forward to your return sometime in the near future.KaoriReception / The Millennials Shibuya

10/10 Excellent

Cordelia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The capsules are cosy and have fun modern amenities. The common areas are funky and modern. I also really liked the area right around the hotel.
Stayed 2 nights in Mar 2024
Response from Shoya/The Millennials Shibuya on 15 Mar 2024
Dear CordeliaThank you very much for your stay.All of our staff is delighted that you liked our hotel.Did you enjoy the free beer? I hope you enjoyed your free beer time.Please stay with us again when you come to Shibuya!Shoya/The Millennials Shibuya

2/10 Terrible

Rehnuma

Liked: Cleanliness, staff & service, property conditions & facilities
We expected a room not pod. People qho are travelled alone is fine but Couple will not like it. It is a pod hotel and I didn’t like to stay on it.
Response from GENE on 17 Mar 2024
Dear Rehnuma,Sorry for any trouble you had staying with us. We know our pod rooms might not be great for everyone, especially couples who want more space. Thanks for letting us know your thoughts. We'll think about what you said to make things better in the future. If you need anything else or have more to say, just message us anytime.

10/10 Excellent

Megan

Stayed 1 night in Feb 2024
Response from Ayuha/The Millennials Shibuya on 5 Apr 2024
Dear MeganThank you so much for staying with us and leaving us a review! We are looking forward to seeing you again in the future.Best regards

10/10 Excellent

Michael

Stayed 2 nights in Mar 2024
Response from Akane/The Millennials Shibuya on 31 Mar 2024
Dear MichaelThank you for staying with us and leaving feedback!We're looking forward to seeing you again.Warm regards,Akane/The Millennials Shibuya

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Mar 2024
Response from An/The Millennials Shibuya on 8 Mar 2024
Dear Eduardo,Thank you for leaving us a review. We hope you enjoyed your stay and look forward to seeing you again in future. :)Warm regards,

10/10 Excellent

Basil, Claremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great capsule experience. High tech room and very cool property
Stayed 4 nights in Feb 2024
Response from Kaori on 1 Mar 2024
Dear Basil,Thank you for staying at The Millennials Shibuya, we are very happy that we could live up to your expectations.We will be waiting for your return in the near future. Best regards,Staff / The Millennials Shibuya

8/10 Good

Tatiana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very convient
Stayed 5 nights in Feb 2024
Response from Kaori on 1 Mar 2024
Dear Tatiana,Thank you very much for having stayed with us, and having dropped your review.We will be looking forward to receiving you again soon.Reception Staff / The Millennials Shibuya

8/10 Good

Kymbria

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Mihiro/The Millennials Shibuya on 24 Feb 2024
Dear Kymbria,Thank you for staying with us at The Millennials Shibuya.We hope that you had a good time during your stay.We are looking forward to welcoming you again soon.Best regards,

10/10 Excellent

Conway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay! Staff was friendly and tentative to request! Would stay here again
Stayed 6 nights in Jan 2024
Response from Moeka / The Millennials Shibuya on 4 Feb 2024
Thank you for staying with us and dropping a sweet review!We are so glad to hear you enjoyed being here and could help to make your trip better.We are looking forward to meeting you again!Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Nono / The Millennials Shibuya on 3 Feb 2024
Hello!Thank you very much for staying with us!We hope you had a great time during your stay in Japan!Have a wonderful day!

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Uran/The Millennials Shibuya on 31 Jan 2024
Dear Daisy,Thank you so much for staying with us! We hope you enjoyed your stay! Thank you again for your feedback. We look forward to seeing you again!

10/10 Excellent

Cristian, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was really good. Everything is clean and well kept.
Stayed 1 night in Jan 2024
Response from Akane on 30 Jan 2024
Dear CristianThank you so much for staying with us and leaving your sweet review about us.We're looking forward to seeing you soon!Akane/The Millennials Shibuya

10/10 Excellent

monica

Stayed 4 nights in Jan 2024
Response from Akane/The Millennials Shibuya on 23 Mar 2024
Thank you for leaving a feedback!We are looking forward to seeing you again.Warm regards,

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what I wanted. No frills but it was comfortable.
Stayed 2 nights in Jan 2024
Response from Mihiro on 20 Jan 2024
Dear Ryan,Thank you for staying with us at The Millennials Shibuya and for your review.We are so happy to hear that you had a good time during your stay.We are looking forward to seeing you again on your next visit.Best regards,Mihiro/The Millennials Shibuya

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Everything was clean and staff was very friendly!
Stayed 1 night in Jan 2024
Response from Akane on 30 Jan 2024
Dear XavierThank you so much for staying with us and leaving your sweet review about us.We're looking forward to seeing you soon!Akane/The Millennials Shibuya

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the common area, the free beer happy hour from 5:30 to 6:30, the free coffee snd hot coco, the complementary 2 snacks and peanuts, and the young proffesionals millenial atmosphere.
Stayed 2 nights in Jan 2024
Response from Chiz/the Millennials Shibuya on 14 Jan 2024
Dear JoseThank you for staying with us and great review. We are happy to know you enjoyed our happy hour with snacks. Hopefully we can see you sometimes soon.Best regards

10/10 Excellent

Wing

Stayed 1 night in Jan 2024
Response from Uran/The Millennials Shibuya on 31 Jan 2024
Dear Wing,Thank you so much for staying with us! We hope you had a great time at our hotel and in Tokyo. Thank you again for your kind feedback. We look forward to seeing you again.

8/10 Good

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most everything is awesome! The only thing there are two lounges. One lounge for socializing and the other lounge for only working. Well the socializing lounge is taken over by people working and having there whole work set up of up to 1-3 computers at one time working. No space for us and we are not allowed to go socialize or eat in the work lounge and it’s empty. They allow this to happen. That’s it life goes on…
Stayed 6 nights in Jan 2024
Response from Uran/The Millennilas Shibuya on 12 Jan 2024
Dear Humberto,Thank you so much for staying with us! Hope you enjoyed your time in Tokyo. We apologize for the inconvenience for the lounge area. We will share your feedback with our team and try our best to improve so we can provide better experiences. We appreciate your feedback. We look forward to seeing you again.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mihiro on 8 Jan 2024
Dear Jeremy,Thank you for staying with us at The Millennials Shibuya.We hope that you had a good time during your stay.We look forward to seeing you soon on your next visit.Best regards,Mihiro/The Millennials Shibuya

10/10 Excellent

Kamal Bahri, Mohamad

Stayed 3 nights in Dec 2023
Response from Uran/The Millennials Shibuya on 31 Jan 2024
Dear Kamal Bahri,Thank you so much for staying with us! Hope you enjoyed your stay with us and your time in Tokyo. We hope to see you again!

10/10 Excellent

miki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mario / The Millennials Shibuya on 19 Dec 2023
Dear Miki,We hope that you enjoyed your stay at The Millennials Shibuya. We are looking forward to seeing you again!

10/10 Excellent

Won

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nono / The Millennials Shibuya on 15 Dec 2023
Thank you very much for staying with us!I hope you had some good memories during your stay in Japan!Have a wonderful day!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Akane on 11 Dec 2023
Dear JassicaThank you so much for staying with us! We are looking forward to seeing you again.

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a lovely relaxing vibe. The capsule rooms have lots of plug sockets, controls for the bed and the mattress is very comfy. Ear plugs are supplied but I wasn't woken by anyone in the pods next to me. I would recommend this place for a single traveller or a couple as you can book your pods next to each other
Stayed 1 night in Dec 2023
Response from Uran/The Millennials Shibuya on 9 Dec 2023
Dear Peter,Thank you so much for staying with us and for your kind feedback. Hope you enjoyed your stay at our hotel and time in Tokyo. We look forward to seeing you again!

8/10 Good

Forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really good stay. I love the area and it's in a perfect location.
Stayed 2 nights in Nov 2023
Response from Mihiro on 24 Nov 2023
Dear Forest,Thank you for staying with us at The Millennials Shibuya and for your kind review.We are so glad to hear that you had a good time here.We look forward to seeing you again on your next visit.Best regards,Mihiro/ The Millennials Shibuya

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from Geneken on 25 Nov 2023
Thank you somuch for the wonderful review.Looking forward to welcoming you back soon

10/10 Excellent

Czarlette

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from The Millennialls Shibuya /front Eiko on 17 Nov 2023
Dear CzarletteThank you very much for having stayed at our hotel.We look forward to your next visit!

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Great place for solo or friends traveling. Very modern space and good amenities including a washing machine for clothes. Convenient location!
Stayed 1 night in Nov 2023
Response from Uran/The Millennials Shibuya on 9 Nov 2023
Thank you so much for staying with us! We hope you had a great time at our hotel and in Tokyo! Thank you again for taking the time to leave a kind review. We look forward to seeing you again!

8/10 Good

victor

Stayed 2 nights in Nov 2023
Response from Mihiro on 24 Nov 2023
Dear Victor,Thank you for staying with us at The Millennials Shibuya.We hope that you had a good experiance during your stay.We hope to see you again soon on your next visit.Best regards,Mihiro/ The Millennials Shibuya

10/10 Excellent

Kaylon

Stayed 3 nights in Oct 2023
Response from geneken on 13 Nov 2023
Thank you so much for choosing to stay with us.We are delighted that you enjoyed your stay at The Millennials Shibuya.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property especially for solo travelers. Its a pod type room w a storage type blind that comes down from the top. There are shared restrooms/bathrooms and the rooms are simple and for essentially sleeping. They have a free beer hour in the late afternoons and breakfast option but i didnt try. Its walkable to shibuya crossing/Meiji-jin Shrine and main stations with plenty of food options. Great stay!
Stayed 2 nights in Oct 2023
Response from nono on 22 Oct 2023
Hello!Thank you very much for staying with us!I hope you had a great time in Japan!Have a wonderful day!Nono / The Millennials Shibuya

10/10 Excellent

Saravana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern bathrooms and common areas. Friendly and helpful staff. Only issue at times was the temperature in the capsules can get quite warm overnight.
Stayed 4 nights in Oct 2023
Response from Nono on 18 Oct 2023
Hello!Thank you very much for staying with us!We hope you had a great time while you were in Japan!Have a wonderful day!Nono / The Millennials Shibuya

10/10 Excellent

MARNIX

Liked: Cleanliness, staff & service, property conditions & facilities
Beauty
Stayed 4 nights in Oct 2023
Response from Mihiro on 13 Oct 2023
Dear MARNIX,Thank you for staying with us at The Millennials Shibuya and for your kind review.We hope that you had a great time during your stay.We look forward to welcoming you again on your next visit.Best regards,Mihiro/The Millennials Shibuya

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic capsule hotel. Super comfortable bed which can be positioned with the backrest up or down. Absolutely spotless. Great shower with rainfall or adjustable shower head. Super quiet but earplugs are provided. Wake up alarm turns the light on and raises the backrest so you’re not disturbing others in nearby pods.
Stayed 1 night in Oct 2023
Response from ザ・ミレニアルズ渋谷 くちこみ担当 on 7 Oct 2023
Dear Alison,Thank you for your kind review. We are glad to hear that you enjoyed our facilities and hope to see you again! :)Warm regards,An/The Millennials Shibuya

4/10 Poor

Neslie

Disliked: Staff & service
Capsule hotel is cool, but don’t expect much. The customer service isn’t there. I had a couple of issues during my stay. I lost my device resulting in checking out late by 20 mins and was charged… although the front desk knew my situation.
Stayed 2 nights in Sep 2023
Response from ザ・ミレニアルズ渋谷 くちこみ担当 on 1 Oct 2023
Dear, Neslie Thank you for staying with us and taking the time to leave us a review.We are happy to hear you were satisfied with our facilities.We apologize for the lack of thoughtful and for making you uncomfortable. We are trying to more flexible support.We look forward to seeing you again in Shibuya Warm regards,The Millennials Shibuya Front Moeka

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for solo travelers
Very nice facilities and great location. The free beer happy hour was a great touch! The beds are large and comfortable - a big step up from the typical capsule hotel.
Stayed 2 nights in Sep 2023
Response from nozomi on 3 Oct 2023
Dear Peter, Thank you for staying with us and great reviews. We are glad to heart that you enjoying your staying. We are looking forward to seeing you again!!Best Regard. The millennials Shibuya

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2023
Response from Mihiro on 23 Sept 2023
Dear Isaac,Thank you for staying with us at The Millennials Shibuya and for your review.We are glad to hear that you had good experience during your stay.We are looking forward to see you soon on your next visit.Best regards,Mihiro/The Millennials Shibuya