「Had to spend an extra 10 dollars for incidentals, not sure what those would be honestly. The room was 200 a night, should not have to pay any extra at check in.
breakfast was a good mix of eggs, potatoes and sausage, also waffles and cereal.」
「When I arrived I was early and asked if I could use lobby restroom and I’d check in if after 3 pm. The bathroom in lobby was not working, the employee looked up my reservation and told me my room was ready. I asked could I use restroom in my room, and she said she’d have to charge me $25 for early check-in, I was being charged for their restroom being out of order. I paid the $25, and checked in early. When I went in the restroom there were 2 dead bugs on the bathroom floor, a little...
「Really nice, quiet hotel. The staff was friendly and helpful; we really liked them as people and for their customer service skills. The breakfast was very nice, parking was easy and plentiful. The location was perfect for us; its not in the downtown part of Granbury, but a 3 minute drive if you get stopped at the red light.」
「The room wasn’t very clean. Previous occupants body hair and also urine on and under toilet lid. I will not be staying at that Hilton property anymore. The only thing it has going for it is the location to downtown and being on the lake. The place needs a major facelift and update in the rooms.」
「The elevator kept breaking and it was very hard with a baby and all the stuff going up and down stairs. Or room wasn’t the cleanest, but the front lady was great.」
「For the most part room was clean but the sheets on one of our queen beds was dirty had snot on one corner of the sheets and stains which we removed before bed. But Laurel the front desk clerk was AMAZING she was very accommodating with extra towels and wash cloths we needed she has a very great attitude bubbly personality and was a pleasure to talk to thanks Laurel for such a pleasant stay for my son's college graduation your the BEST keep up your amazing attitude and smile.
Brandi K.」