Desk, blackout curtains, iron/ironing board, rollaway beds
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Reviews of Quality Inn Toledo Airport

2.5 out of 5
Quality Inn Toledo Airport
1401 E Mall Dr, Holland, OH

Reviews

6.0
Rating 10 - Excellent. 73 out of 504 reviews" "
Rating 8 - Good. 118 out of 504 reviews" "
Rating 6 - Okay. 124 out of 504 reviews" "
Rating 4 - Poor. 98 out of 504 reviews" "
Rating 2 - Terrible. 91 out of 504 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Staff & service
It is what it is. A place to stay the night and rest. Nothing fancy. No frills. They do have smoking rooms available which was a nice convenience.
Stayed 1 night in May 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here a lot, one of my favorites
Stayed 3 nights in May 2024

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty and the worst matress ever!! Did not stay the second night even though it was payed for.
Stayed 2 nights in May 2024

8/10 Good

Larry

It was good and peaceful.
Stayed 3 nights in May 2024

4/10 Poor

Maureen

Disliked: Cleanliness, property conditions & facilities
The bed was comfortable, but the bathroom was gross enough that I decided not to shower that day. Would not stay there again.
Stayed 1 night in Apr 2024

4/10 Poor

Jonathon

Liked: Staff & service
Disliked: Property conditions & facilities
Dated
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location right off the highway with plenty of dining and shopping options!
Stayed 1 night in Apr 2024

2/10 Terrible

Daniel

Stayed 1 night in Apr 2024

4/10 Poor

sarah

Disliked: Cleanliness, property conditions & facilities
Staff was nice but the room did not look how it look on the pictures looks very old and looks like they need repairs done
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was incredible! The staff took great care of me from booking to check-out. I highly recommend this place to anyone visiting the area. I've returned multiple times and won't consider staying anywhere else.
Stayed 1 night in Apr 2024

2/10 Terrible

Jamie, Ann Arbor

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
We reserved a non-smoking room and were given a room with that designation, but it smelled like the inside of an ashtray. It was so bad, I had to spray my pillow with perfume and sleep with a sheet over my head. My son with asthma woke up very congested in the morning. We didn't have options to move to another room or hotel because we stayed the night before the eclipse. Our room also had repeated door key issues and we had to go 3 times to have new keys made. The mattresses were dirty and there were not mattress pad covers, just a thin sheet. The online photos of this motel and the exterior may lead you to believe that you are getting a decent value, but I can say I have had better luck elsewhere.
Stayed 2 nights in Apr 2024

6/10 Okay

Tamara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s hard for me not to give a good review but this property needs work. My room was good enough for a quick place to sleep but I can’t say I would stay again. Burn hole in my sheets, the room smelled, the door wouldn’t shut properly, the tub needed maintenance. I was desperate after a 14 hour drive but next time I will go elsewhere. Oh and the coffee was absolutely horrible! We didn’t stay to try the breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got all the trash n cig butts picked up as well as straightened up some of the landscaping ... Hope others enjoy the cleanliness!
Stayed 2 nights in Apr 2024

2/10 Terrible

Ryan

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Did not feel comfortable
Stayed 1 night in Mar 2024

8/10 Good

Stephen

Liked: Staff & service
I didn't like house keeping wanting to clean before 11 am check out time
Stayed 1 night in Apr 2024

8/10 Good

Pauve, Kalamazoo

Business traveller
Disliked: Staff & service, amenities
Like. It doesn’t have bugs. There’s little things like, dry paint on the bathroom floor or. Burn marks on the table or. One lamp doesn’t work. It’s not a terrible place to stay. But it is one of the cheapest motels in the area for a reason. I think the worst part is some of the staff. Not all of them. But a select couple people who seem like they thrive on making your life unpleasant. I shouldn’t have to come to a clean room to find surprise white stains on the bedding and then have to change the bedding myself. But it is what it is and I used it for a bed to sleep and that’s what it was good for. It was pretty quiet too tbh. I work nights and this was fine for to sleep during the day.
Stayed 3 nights in Apr 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Location
Stayed 3 nights in Mar 2024

8/10 Good

Matt

All good
Stayed 1 night in Mar 2024

6/10 Okay

Ramaswamy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
shopping area around
Stayed 1 night in Mar 2024

6/10 Okay

Pauve, Kalamazoo

Business traveller
Disliked: Staff & service, amenities
No bed bugs no roaches. Nothing super special but it is a bit better than like red roof in or motel 6. Pretty quiet motel tbh. Didn’t notice any vagrants or anything and it’s right next to Target which is insanely convenient. If you’re picking this for the breakfast and that’s the deciding factor, there’s nothing special about the breakfast. I get off work at 6:30 am and am at the motel by like 6:45-7 and there’s like never any food left. Not that it’s really worth eating tbh, unless you want something super quick. Idk. People really on here over reacting. You get what you pay for, and for cheap motels this one isn’t that bad.
Stayed 1 night in Mar 2024

2/10 Terrible

Jerry

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend.
Stayed 2 nights in Mar 2024

4/10 Poor

Angel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had to move to another room due to no tv remote for actual room then moved to another room and the provided fridge didn’t work
Stayed 7 nights in Feb 2024

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People there obviously don’t care unless you try and get a discount, the place is old and run down but they act like it’s the Hilton. It’s honestly laughable and a bunch of kids at the front desk on the phone that have no clue how to run a business running it. The property is a teewker hangout.
Stayed 1 night in Feb 2024

4/10 Poor

Lorena

Travelled with family
Liked: Cleanliness, staff & service
We request no smoking room and we are close to people smoking
Stayed 1 night in Feb 2024

10/10 Excellent

Justin

Stayed 1 night in Jan 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Khaled

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed sheet dirt hair on them
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean on the inside and outside. Very quiet and very professional staff. Beds were comfortable and room was cozy. I will stay here again. One of the cleanest properties i have stayed at. We stay on the top floor and the view was nice.
Stayed 1 night in Jan 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, staff & service
Its a commercial area its to be expected. Quality of the room was better than i figured for the price my room is free of bedbugs pulled everything off both mattresses just to be sure!
Stayed 1 night in Jan 2024

10/10 Excellent

Margaret

Stayed 1 night in Jan 2024

8/10 Good

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Miguel

Liked: Staff & service
Stayed 14 nights in Dec 2023

6/10 Okay

LAREESE

Disliked: Cleanliness, staff & service
The tub had a spot where paint was remove. The housekeepers removed my dirty washcloths and didn't replaced them with fresh washcloths. Forgot to mop the floor two or three times. Can't add a photo.
Stayed 14 nights in Nov 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
I requested a refund and the hotel manager said I had to call Expedia to make sure I get it back
Stayed 1 night in Dec 2023

10/10 Excellent

Ashley

Stayed 1 night in Dec 2023

2/10 Terrible

Kyra

Stayed 1 night in Nov 2023

10/10 Excellent

Travis

Liked: Staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

Iftikhar

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Rick

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked if they had more eggs for the breakfast station she said they only make them un the morning. It was 8:15 but she brought me out biscuits and said they were frozen that i would have to microwave them
Stayed 1 night in Nov 2023

2/10 Terrible

Sallie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worse experience we've ever had in a hotel! It is an older facility, but having a room with holes in the bathroom door made by a fist was concerning. Even worse was the breakfast. The juice tasted fermented, sausage had a "metal" taste and the coffee wasn't hot enough to dissolve the powder creamer. We left once items were tasted and went to a drive thru for a quick breakfast.
Stayed 1 night in Sep 2023

2/10 Terrible

Makenzie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Struggle in Toledo
The bed was acceptable. The light switch at the door was inoperable. The room needs renovated and should not be sold. The bathroom floor is brown painted tile.
Stayed 1 night in Sep 2023

2/10 Terrible

Luke

Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Mold in the room and wall was torn up in places and hair in the floor
Stayed 1 night in Sep 2023

2/10 Terrible

Michele

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booking was specifically made for a NON-smoking room, but we were given a room that obviously previously had a smoking guest. Front desk tried to switch to a different room but same issue. The hotel needs to impose strict policies on non-smoking or cleaning should include odor removal at least! Our guest had sensitive allergies and unable to rest. Disappointing stay.
Stayed 1 night in Sep 2023

2/10 Terrible

Kelly

Stayed 1 night in Sep 2023

4/10 Poor

Christopher

Stayed 3 nights in Aug 2023

6/10 Okay

Ron

Stayed 1 night in Aug 2023

2/10 Terrible

Andrew

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here.
This place was terrible. Top to bottom it was bad. Service, amenities, cleanliness all awful.
Stayed 2 nights in Aug 2023

6/10 Okay

Loris

Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Aug 2023