Tokyo Tsumakoi Shrine Hotels

"I’ve stayed before and I have enjoying the hotel. thus I decided staying again . But this time has a problem with the checkin system. When I arrived the entrance, one of the staff had approached me immediately (this is a good) but without asking any details for my reservation and asked me to use a check in machine to checking in the room. I’ve tried twice using the machine but couldn’t check in. When I asked the staff for help it , One of staff said you need to go upstairs. The fact , my reservation was the executive room and I had to go upper floor, to check in the person. It was so intimidated to treat me , to do this or to do that. Although Different properties have different systems and services attitude, they need to ask more details of their needs. The property is very big and has many rooms for different categories. They need to consider their services attitude. Another point which I didn’t like was, I asked them the skip the clean the room , but asked them extra amenities in the bathroom such as a body soap and empty rubbish bin. But there was no extra amenities in the bathroom. Thus I asked them extra body soap by telephone, they bring me one bottle (15ml?) . I could not understand their service. "

"Perfect place to stay. Great location. Pizza was also very good"

"Clean Room Great staff, beds a bit to hard"

"I stayed in several APA hotels during my trip to Japan and it wonderful. While the rooms are not large, they’re very efficient. The bed was comfortable and the amenities they provided such as fresh towels daily, small toiletries such as tooth brushes, shower caps, and cotton swabs were so so appreciated and convenient! There is shampoo, conditioner, and body wash provided that I was able to use even with very sensitive skin! This location is quiet, but very well located! The staff were incredibly helpful and patient with me when working through my limited Japanese and there always seemed to be someone on staff who was fluent and able to step in and help if needed. When I come back to Japan, I’ll be staying in an APA property! "

"Yes"

"Loved the massage chairs! "

"Hotel is very accessible with everything, staff is very nice amd friendly.only bad side is the bed is hard and pillows are too small we have to ask for more since they provide only 1 per person."

"Excellent service, no issues and the staffs are very friendly, helpful. I always book Remm Akihabara, will come back again ! Thank you !"

"Room clean, staff nice and helpful. Great view on the city from higher floor. "