圖倫拉弗勒塔酒店住宿推介

「Beautiful private hotel」

「Super stay at this hotel- the staff were very friendly and helpful. We would come again.」

「I love staying at this gem of a hotel. Great option if you prefer to be a bit off the resort strip.」

「I would not recommend staying at this property. The man who checked us in, didn’t speak any English and didn’t fully explain the policy. Also the staff were not very attentive to their guest because we had to wait 10 minutes to talk to someone and nobody was hardly at the front desk, even when waited no one would appear. Also, we also had a blackout which lasted for hours and as a person who has health problems that is extremely unacceptable and when we spoke to management, they told us about 30...

「The stay was just perfect! The property is gorgeous and the staff is so friendly and helpful, especially Mayumy. She went above and beyond of making us feel welcomed and at home. And gave us the best recommendations of the places to eat and visit.」

「Clean room」

「I am extremely disappointed with our experience at this property. Shortly after accessing the unit, we discovered a severe pest infestation, including both bed bugs and cockroaches. ​Due to these unhygienic and unsafe conditions, staying there was completely impossible. We immediately reached out to the host/property management through the Expedia app and by phone to report the issue. After receiving no immediate resolution, we had no choice but to check out and leave. ​To make matters worse,...

「Had a really good time at this property …it’s exactly what it was in the pictures and the host was very kind and communicative, pool was also very well maintained! Very enjoyable experience」

「My host was incredible, couldn’t ask for a better host. The villa look just like the picture. Big and spacious. I had a great stay. It’s also an 24 hours security guard」

「The room was great, amenities were more than enough, staff was super friendly and really made the experience of staying there even better. Can’t forget to mention the rooftop pool being so amazing! Absolutely loved our stay.」

「I loved everything.」

「ok」

「We enjoyed our 2 night stay there. Both of the ladies that worked the front desk were wonderful in helping us out with several things, such as recommendations for restaurants, coffee shops, and most importantly for us, upon checking out, ordered us a taxi to our next destination and negotiated a set price for us to pay. If you’ve done any research regarding Tulum taxis, then you’ve heard the horror stories. We would definitely consider a return to this hotel for another visit in the future. 」

「Not really」