Union Union Park Hotels

"Staff was wonderful, rooms and halls were very clean, breakfast offered many options. The pool was slightly older and could use a cleaning, stocking towels, etc, but otherwise very pleased with our stay. We would stay here again. "

"Yes very good shape."

"Super efficient and friendly staff very clean atmosphere with Holly recommended and plan to stay there again if flying out of northern Kentucky."

"The room itself was decent, but the check in process was horrible. They had no parking spots available for guests and when we questioned having to park our car on the curb, the front desk staff just laughed at us. We had to walk a long distance from the front counter to our room. We won't be back."

"GOOD"

"This was our 2nd stay here. It was just as great as the 1st time. The staff are amazing, friendly, and always smiling. The room was clean and perfectly equipped for my specific needs."

"This was a very disappointing experience, especially for a Hilton property. When my friends and I arrived, we spoke with the valet attendant, Scott, because we were attending a concert and likely would not be staying overnight. We asked if we could pay the 12-hour valet rate instead of the $49 overnight rate. Rather than listening to our explanation, Scott repeatedly interrupted us and told us he would charge us twice. He then told us we could “go park somewhere else and pay a cheaper price.” The interaction felt dismissive and unnecessarily rude. Despite the interaction, we paid the valet fee and continued with our evening. When we returned from the concert around 11 PM, we attempted to shower and discovered that the water in our room was completely freezing cold. We waited and tried again, but the water never warmed up, making it impossible to shower. When we checked out, we informed Wayne at the front desk about the issue. Wayne was professional and kind, and he offered to move us to another room. However, given the earlier negative experience and the inconvenience we had already experienced, we declined and chose to leave. Wayne did explain how we could escalate our concerns. Unfortunately, when we went to retrieve our vehicle from valet, we encountered another unpleasant interaction with Matt, who was also rude when we asked if there was any possibility of adjusting the valet charge since we had not stayed overnight as we originally explained. I WOULD NEVER BOOK AGAIN."

"Clean room and staff was extremely helpful!!!"

"Its a days inn. Not bad but also not the best. Smells like cigarettes and pot. Id stay here again if in the area. The price is good, bed is decent, 4 good sized pillows on a king. Microwave, fridge and small desk. Our room faced the highway so the road noise was loud. Typical noise level can be heard from neighbors. Resturants and stores nearby. Lady who checked me in was nice. Lobby area is tidy. Supposedly there is breakfast but we never eat it. Wifi is good. One negative is the light closest the door randomly comes on. Is it motion sensing? I dont know. I get up and push the off switch and a bit later "surprise" its back on. Thought i was going crazy. That was annoying as hell."