Lowell University of Massachusetts Lowell Hotels

"Staff was very nice and friendly. Easy to get the shuttle to and from the airport. I stayed for 3 days and my room did not get cleaned though. The mini fridge and microwave were definite bonuses in my room. Overall a very positive stay and I would stay again. "

"Fantastic rooms, restaurants, and staff"

"Everything was great! "

"Paperback tavern was disappointing. breakfast coffee (not room pods) and carbs not included to be bought. AC unit inefficient (took several hours to cool room.) Towels were great."

"Hotel under major renovation. Our AC didn’t work and we had to move rooms after 11pm. They are turning WATER OFF each day and did not inform us, or any of our other friends staying at same hotel. Some of us couldn’t take showers. Large fridges in lobby not working so drinks were warm. Kitchen not operating so full breakfast was very poor. Didn’t inform us that SELF parking was $15 per day."

"The front desk staff was amazing, the airport shuttle was very pleasant. My only recommendation is that the hotel needs to upgrade their rooms. The rooms were very outdated and in our room there was a layer of dust on the headboard of the bed. There was a patched hole in the wall and the mini fridge was sitting on the floor. The shower curtain was stained with red coloring and was very old looking. The beds were very comfortable and the pillows were as well. For an inexpensive stay where we were able to leave our vehicle for the duration of our trip it did the job. "

"Perfect would of liked the use of a kettle"

"Room was well cleaned with fresh towels daily. There is a water bottle filler in the lobby too. Our breakfast was included. The buffet was continually replenished with a variety of options and Starbucks coffee/tea was available. All staff was professional, friendly and helpful. If you need to store your luggage they do so in a locked room at the front desk."

"Wonderful place and I’m sure it will be fantastic this spring when the rooftop opens! Had both dinner and breakfast at Ama and that was a treat. The staff was warm, the room was beautiful, and I’d highly recommend!"