Upper Arlington Hotel with Pool

"The only issue I can complain about is checking out. I had to check out at 5:30 am and there was no one to be found to help me. A worker came in while I was waiting for someone to come to the desk and she started yelling hello and finally someone came out of the back room who looked like he was sleeping. He was unable to give me a receipt or check me out electronically because he said computer was down. Check in went perfectly and my room was nice and was clean."

"Did not honor cancellation"

"They serve breakfast AND dinner which is great for families. "

"It was a perfect place to stay to be in downtown with a court date with early morning timelines, everyone was friendly, breakfast was hot & tasty and it was great for family to be altogether! We would choose this location again! 🇺🇸 we now have a new US citizen! "

"Great breakfast "

"I was canceled about an hour before check-in time. When I was able to reach a hotel "ambassador" after 3 attempts, I was told 1st Class Guests take precedence over me. THIS IS UNNACCEPTABLE. If I had canceled this late, I would still have been charged. RESERVATIONS MEAN NOTHING TO THIS HOTEL."

"The rooms were very nice. We were disappointed in the breakfast policy. We were 6 minutes late for breakfast and were not served. Policy is silly as the re6st is open all day so what does it matter? "

"I got in late and left early, but the room was very clean, bed was comfortable to sleep on and noise level was low. It was nice that you could open the window and get fresh air since it was a nice night. Some of the doors were tricky to open with my key. The front desk assistant was very nice and helpful. I would definitely stay here again if I'm in the area for travel "

"Shuttle was great, timely and staff very kind and helpful."