Our flight was delayed so we had to check in late (their office closes at 5pm) by picking up the keys from a lockbox. Upon entering the room, we realized it was not the room that was shown in the listing.
We called an after hours number, which ended up being a call center in Vermont. All they could do was take down our number and tell us someone will get back to us. No one did. Not that evening, not the following day.
We didn’t even bother dealing with the front desk. Room cleanliness was subpar, bed covers missing, I mean you can’t make this stuff up. Stay away, there are far better options in Lionshead Village.