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Palm River Hotel

5.0 star property
Travelers pamper themselves by day with spa treatments and poolside relaxation, then savor local flavors under starry skies near Victoria Falls' Devil's Pool

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The Palm River Hotel offers a tranquil retreat near Victoria Falls with a full breakfast and daily manager's reception. Guests enjoy the outdoor pool, spa services like manicures and massages, and free WiFi to stay connected throughout their stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Honeymoon Studio Suite, 1 Bedroom, Non Smoking, River View

Premium bedding, pillow-top beds, in-room safe, soundproofing

Honeymoon Studio Suite, 1 Bedroom, Non Smoking, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Pillow-top bed
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa

Premium bedding, pillow-top beds, in-room safe, soundproofing

Villa

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Premium bedding
  • River view
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Executive Double Room

Premium bedding, pillow-top beds, in-room safe, soundproofing

Executive Double Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Pillow-top bed
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, pillow-top beds, in-room safe, soundproofing

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Premium bedding
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, pillow-top beds, in-room safe, soundproofing

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Premium bedding
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Premium bedding, pillow-top beds, in-room safe, soundproofing

Executive Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, soundproofing

Deluxe Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Flat-screen TV
Premium bedding
  • River view
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Single Beds
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About the area

Located in Victoria Falls, Palm River Hotel is in a national park and on a river. Travellers eager for a bit of culture can stop by Victoria Falls Field Museum, while those wishing to experience the area's natural beauty can explore Victoria Falls National Park and Zambezi National Park. Victoria Falls and Devil's Pool are two other places to visit that come recommended. Visit our Victoria Falls travel guide
Map
Stand 1403, Parkway Drive, Victoria Falls, Matabeleland North Province

What's nearby

  • Victoria Falls on Zambezi River, view from Zimbabwe, Africa
    Victoria Falls National Park
    1 min walk - 0.0 km
  • Victoria Falls, waterfall on the Zambezi River between Zambia and Zimbabwe. Africa
    Zambezi National Park
    4 min drive - 3.1 km
  • Victoria Falls and Victoria Falls Bridge
    Victoria Falls Bridge
    9 min drive - 7.7 km
  • Devil's Pool
    9 min drive - 7.3 km
  • Victoria Falls Field Museum
    10 min drive - 9.2 km

Getting around

  • Livingstone (LVI)
    57 min drive

Restaurants

  • Shungu Pool Terrace
    10 min drive
  • The Boma
    7 min drive
  • Victoria Falls Waterfront
    18 min drive
  • The Lookout Café
    8 min drive
  • The Three Monkeys
    6 min drive

About this property

Palm River Hotel

Luxury hotel near Victoria Falls National Park
Located close to Victoria Falls and Devil's Pool, Palm River Hotel provides free full breakfast, a free daily manager's reception and dry cleaning/laundry services. Treat yourself to a massage, a facial or a manicure/pedicure at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a restaurant.
Other perks include:
  • An outdoor pool and a children's pool, along with sunloungers
  • Free self-parking
  • Tour/ticket information, concierge services and luggage storage
  • A 24-hour front desk, coffee/tea in reception and a front desk safe
Room features
All 73 rooms include comforts, such as private pools and premium bedding, in addition to perks, such as air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Deep-soaking baths, free toiletries and hairdryers
  • 20-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • In a national park
  • On a river
  • Pool loungers

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels
  • Private pool

Food and drink

  • Electric kettle
  • Free bottled water
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.00 per cent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Palm River Hotel Hotel
Palm River Hotel Victoria Falls
Palm River Hotel Hotel Victoria Falls

Frequently asked questions

Does Palm River Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Palm River Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palm River Hotel?

Self-parking is free at this property.

What time is check-in at Palm River Hotel?

Check-in start time: 11:00 AM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palm River Hotel?

Checkout is at 2:00 PM.

Where is Palm River Hotel located?

Situated on a river, this luxury hotel is steps from Victoria Falls National Park and 1.8 mi (2.9 km) from Zambezi National Park. Victoria Falls and Devil's Pool are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palm River Hotel Reviews

9.6

Exceptional

10

Cleanliness

9.8

Amenities

9.6

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 40 out of 47 reviews
Rating 8 - Good. 5 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, lovely room, gym was really good to have and the staff very kind.
Stayed 3 nights in Jan 2026

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great service, wonderful caring staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Chef, comfortable rooms, excellent service.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay and the staff was excellent.
Stayed 4 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The hotel had a beautiful location along side the Zambezi River. We were looking forward to a relaxing 3 night stay coming off a 9 night safari. Unfortunately during our stay, the pool area was taken over by several large families with loads of children. If you are looking for a hotel with a peaceful setting, the Palm River Hotel may not be for you
Stayed 3 nights in Nov 2025

10/10 Excellent

Deborah

Liked: Amenities
Beautiful place with friendly and efficient staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alistair

Liked: Amenities
Beautiful grounds, fantastic facilities and very attentive wonderful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and luxurious hotel it was just what we needed after a long safari. You will not be disappointed 5 Star place and the restaurants is excellent!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience I’ve had in Victoria Falls and worth the price. The rooms are top class, meals excellent. The views on the Hotel are perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

Maryada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Large grounds with lot of greenery and Zambezi river as back drop. River cruise right off back of hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property Right on Zambezi river. You will want to stay forever. Staff is attentive and the ground's are magnificent!
Stayed 2 nights in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
If you want a nice hotel on the Zambezi River this is the place to stay. It is not in town and about 10 to 15 minutes away depending on where you are going. But very relaxing on the river.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
Spectacular property with dedicated service
Stayed 2 nights in Mar 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really is a unique and beautiful hotel. The staff are all extremely helpful and the ambience is lovely. We were also blessed to have seen an elephant literally almost next to us whilst having a drink in the grounds.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. The staff was great. The rooms beautiful. Breakfast and Dining faciliites were very good. We enjoyed High Tea, served as it should be. I would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was far above expectations. Spacious rooms, large balcony and huge luxurious bathroom. Bar area was right by the river with incredible views. Outdoor dining in beautiful grounds. Lovely.
Stayed 1 night in Feb 2025

10/10 Excellent

Grace.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is top of the art ,,(, a real 5 star,)hotel Absolutely new and clean in every aspect Staff alert and professional Would not hesitate to recommend this place to friends and family Will be back to stay again if given the opportunity
Stayed 3 nights in Dec 2023

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Option

Great choice for Victoria Falls! The property is new, close to the town and falls and offers a relaxing environment with great staff and food options.
Stayed 2 nights in Oct 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location on Zambezi river is stunning. Sunset cruise leaves from hotel jetty. Some animals in hotel grounds. Staff very polite and helpful. Courtesy bus to town. All in all beautiful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely rooms and property. Breakfast options were reasonable. Pool very clean. Dinner options were excellent. Food plentiful and very tasty. Nice place to relax. Saw hippos near the water while enjoying the outdoor dining space.
Stayed 2 nights in Oct 2023

6/10 Okay

Andrew

Liked food and service although turn down didn’t turn up on our second night . Beautiful grounds and view of river Rooms a bit basic cold bathroom heating didn’t work. No magnifying mirror in bathroom . Shower very good but would also like a separate hand shower so as not to get hair wet especially for women .
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

So often you doubt the praises from a traveler. But this hotel deserves all the top stars awards. EVERYONE, literally everyone was so gracious polite and welcoming. From the front desk, to the staff during breakfast, and even the men maintaining the grounds. It should be noted this hotel is secluded from a “town” and clearly designed for families with children. But we absolutely loved our entire experience with Palm River. Loved it
Stayed 3 nights in Sep 2024

10/10 Excellent

Tanaka

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless the staff was exceptionally top notch esp Viola,overally l was very impressed for someone based in the US working in the hospitality industry and seeing the standards comparable to the US standards.Me and my wife we really enjoyed l would love to come back again we had a great time at the Palm river.
Stayed 2 nights in Nov 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was fabulous! We missed the elephants, but the hippos in the evening ---- amazing!
Stayed 2 nights in Oct 2025

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful 2 night stay.Staff incredibly helpful & friendly.
Stayed 2 nights in Jul 2023