Hartlepool Ward Jackson Park Hotels

"Very Nice looking hotel from outside very prestigious untill you get inside notices stuck all over entrance door very limited parking avalible. On going up to room on 1st floor Room 105 the was a smell of dampness. On entering room door had to be pushed shut or it would not close have to check everytime you leave room door is closed. Heating was next to useless and sink taps where on the wrong way round cold is Hot and Hot is cold my wife nearly burnt her hands. Breakfast is nice but had to keep asking for things to be restocked."

"Had to leave and book somewhere else. Room was cold, no heating, dirty, smelly. No hotel staff and didnt even get a key to the room. I am now chasing a refund. Do NOT stay at this hotel. "

"We hadn’t received an entry code so had to call Vrbo to gain entry. The house had good heating, comfortable beds and a decent bathroom. The kitchen isn’t great and there was a lingering smell. A few other issues led to us ringing the agent after one night, and credit to them, they moved us to another house (which was perfect) for the remaining two nights of our stay. "

"Horrible washroom .. it’s not draining and started to spill out .. but stay was spacious and as described "