Naples Waterside Shops Hotels

"The check-in process was completed efficiently and with a welcoming attitude. The room was available before the regular check-in time. Give a positive and attentive experience. The room, upon first impression, looks clean; however, a deep inspection showed cleaning deficiencies. Bed linen was found with visible linen wrinkles, and a hair was found in the shower area and on the back of the bathroom door in Room 219. Also, the sink runs slowly, maybe it was clogged, the night table outlets were not working, the lamp, and the alarm clock. The elevator was dirty throughout the entire two-day stay, with the floor and fingerprints. We couldn't get breakfast because it was overcrowded, many guests were taking food, and the attendant wasn't present to prevent utensils from going into the food. Lack of hygiene. On the day of departure, approach the front desk to request a 12 pm late check-out. Tristan at the front desk replied at 1 pm for $50. I asked again if it was possible to stay until 12. Her answer was 1 pm for $50. Really, does that hotel need those $50 desperately? Is that the customer service training provided to the team?"

"Nice and perfect"

"The host, Elliot, was so attentive. Thank you!"

"Loved this condo! It's only about 40 minutes from the airport, so it's very easy to get to. The check in process was very easy. Our host very responsive. The photos are very accurate; you can see the pool from the lanai. The kitchen is well stocked and the unit includes a washer and dryer. The beds are very comfy and the unit was very quiet. We especially liked that we were about 1/2 mile walk on the beach from Clam Pass Park. There are chair and umbrella rentals there, as well as restrooms and a restaurant. We thoroughly enjoyed our stay and hope to be back! "

"This property rates an 11! First, the hosts were very responsive and accommodating. They left a lovely welcome basket, which included coffee, wine and snacks. So welcoming. The property is everything you want in a rental property. Clean, fresh, comfortable, extremely well provisioned. The kitchen has plenty of everything. Loved that the basic provisions for cooking (olive oil, vinegar, s&p, etc.) were here. The pool is wonderful. Perfect temperature 84 degrees). Lovely outdoor seating and party lights. Very quiet outside. The location is perfect! Close to beaches, great dining options, shopping, and all activities. Lots of beach supplies— chairs, boogie boards, beach towels. This would be ideal for a family with children. Lots of kid supplies. Perfect stay in Naples!Thank you for a wonderful time in Naples!"

"Quiet location.....no hot sun on lanai which was wonderful and a peaceful view watching the activities of many pretty birds sitting in a large banyan tree in front of the lanai. The kitchen is very well equipped with utensils, dishes etc but short of the usual standard necessities such as dishwasher detergent, regular blend of coffee pods..(.not dark magic ) that are usually supplied for at least the first couple of days. Unfortunately the floors including the lanai floor had not been cleaned of sticky black marks that a previous guest managed to track all through the condo on their shoes, lanai furniture and floor had not been wiped down and the glass dining table still had many finger marks and smears (top and bottom) from previous guests eating at the table. Other than those cleaning issues, the beds were very clean, comfy and lots of extra linens, beach chairs and towels for a long stay. There is a quiet stacked washer and dryer (detergent is supplied) in the unit for added convenience. The resort is very well run and the landscaping and decorative gardens and ponds are exceptional throughout. The pool is pristine and lots of quality deck chairs available to the guests. All in all, we had a very enjoyable stay."

"Great set up for our family. The place was stocked with dishes, pots and pans. Appreciate having a washer/dryer in the condo. The rooms were very clean and the location quiet. Great location as many restaurants, the beach and local church were minutes away. Thank you for a lovely stay. "

"The hotel is fabulous… clean rooms, nice renovation, great breakfast food, polite staff, wonderful patio and clean pool"

"What a beautiful condo and location. The condo was clean and spacious, the kitchen had everything that we needed and the porch was the best surprise. It had a comfy couch and the most beautiful views of the sunset. Communication with our host was so easy and she responded quickly."