West Branch Hotel with Pool

"Everything was great, other then... we chose this location because it had a pool. Traveling with 3, 10 year olds, a pool was a MUST!! We were able to swim once for about 2 minutes before the smell of chlorine forced us to leave. All three of my kids almost immediately became ill, including coughing, burning eyes and skin irritation Later that evening the pool was completely closed "for maintenance". We were told it was something to do with the chlorine levels. We ended up checking out a day early because the weather wasnt great to be outside, the pool was closed and the kids were still not feeling great. One of our children still has a horrible cough and skin irritation. Other then that, everything was as it should be. "

"Friendly staff, clean room nice jetted tub ."

"I believe when I booked the room, that I requested a room on ground floor. I was told at check in that ground floor was not available.-- this caused an inconvenience for my guest to do the stairs (no elevator). Also, I had planned to pay with cash, and was told that my credit card was already charged."

"Friendly staff, clean rooms, overall wonderful stay."