“This place was wonderful and charming. I stayed here for a conference and was so glad I did. The room had all the amenities of other hotels, but the rooms were so unique and historic. All of the staff were more than helpful. They had a great bar and restaurant. ”
“This place was wonderful and charming. I stayed here for a conference and was so glad I did. The room had all the amenities of other hotels, but the rooms were so unique and historic. All of the staff were more than helpful. They had a great bar and restaurant. ”
“My overall stay was great the hotel was awesome 2nd shift staff was very nice very polite. The rooms are comfortable clean. I wish the parking was a little easier but hey it was worth it. ”
“My overall stay was great the hotel was awesome 2nd shift staff was very nice very polite. The rooms are comfortable clean. I wish the parking was a little easier but hey it was worth it. ”
“Great hotel, always felt very clean and staff were always extremely friendly and helpful. I enjoyed the Nespresso machines in the rooms and the two bars. ”
“Great hotel, always felt very clean and staff were always extremely friendly and helpful. I enjoyed the Nespresso machines in the rooms and the two bars. ”
“The front desk staff were friendly and helpful, giving recommendations and directions. The room looked and smelled incredibly clean as soon as we opened the door. Conveniently located close to arena/stadium and lots of restaurants. ”
“The front desk staff were friendly and helpful, giving recommendations and directions. The room looked and smelled incredibly clean as soon as we opened the door. Conveniently located close to arena/stadium and lots of restaurants. ”
“Check in, bar, and valet were superb
We ate at Subito for dinner and everything was excellent. Breakfast, on the other hand, was understaffed. We left after being seated for 30 minutes without seeing a waitress. Room service coffee was terrible but the Starbucks at the bar was great. Overall, I really enjoyed my stay and will be back”
“Check in, bar, and valet were superb
We ate at Subito for dinner and everything was excellent. Breakfast, on the other hand, was understaffed. We left after being seated for 30 minutes without seeing a waitress. Room service coffee was terrible but the Starbucks at the bar was great. Overall, I really enjoyed my stay and will be back”
“Beautifully renovated and convenient hotel close to everything. Parking garage conveniently located next door. Nakeisha at the front desk was very friendly and helpful as well.”
“Beautifully renovated and convenient hotel close to everything. Parking garage conveniently located next door. Nakeisha at the front desk was very friendly and helpful as well.”
“Such a cool property! Very hip and trendy! The check in staff were so friendly! Complimentary drink from the bar at check in. The rain shower was so comfortable. Walking distance to some great shops. ”
“Such a cool property! Very hip and trendy! The check in staff were so friendly! Complimentary drink from the bar at check in. The rain shower was so comfortable. Walking distance to some great shops. ”
“The staff was extremely helpful -- shout to a woman named Cheryl L. who greeted us and patiently answered all questions. The entire hotel was clean and beautifully kept! The river view at night was wonderful!”
“The staff was extremely helpful -- shout to a woman named Cheryl L. who greeted us and patiently answered all questions. The entire hotel was clean and beautifully kept! The river view at night was wonderful!”
"We stayed for two nights from September 23 to September 25. It was raining and very cold during those days. When we arrived at the hotel, we found that there was no hot water in the bathroom. We reported the issue on the first day, but no one responded, so we had to take cold showers. As a result, both of us caught a bad cold and completely lost our voices. On the second day, we tried turning the water to the hottest setting and letting it run for 10 minutes, but only got some lukewarm water. In such cold weather, it was still very uncomfortable to bathe.
When we checked out, I reported the problem again, but the front desk staff didn’t give me any response. This was truly terrible, I couldn’t even speak for those days because I lost my voice! This was supposed to be a trip we had been looking forward to, and I was also excited to stay at this hotel. But in the end, our trip to Cincinnati was completely ruined by the cold and the illness."