West Springfield West Springfield Town Common Hotels

"Smelled like Marijuana. Loud sex sounds at all hours. Another customer complained about it and was told that happens here"

"Room was clean and staff was very helpful. The complimentary breakfast had both hot and cold option and the convention center is a straight 15 minutes walk from the main road."

"Everything was good, room was very clean and smelled good."

"Dishes and silverware were a little sparse, but overall fantastic stay with lots of room for activities!"

"Pros…location right off the Mass Pike and 10 minutes from downtown Springfield. Looked modern, and was very clean. Staff was nice. Cons…paper thin walls. The guests around us were loud but it was a Saturday night and probably enjoyed some beverages but they weren’t obnoxiously loud, we just heard everything through the walls. Every laugh, every word, and worse every hacking cough. I wish I spent a little more and stayed at the casino. The breakfast was an average chain hotel buffet. Not bad, scrambled eggs, sausage, toast, pancakes, and cereal. Coffee was good. If you’re under 30 and just want a place to crash for the night it’s probably fine. I wouldn’t bring my family or stay for business. "

"Staff was amazing - always welcoming, helpful, friendly, and accommodating. More can be done to keep the property up and maintain cleanliness. "

"El hotel estuvo excelente en todo ,habitaciones limpia, desayuno muy bien, recibidos muy bien esta my céntrico de todo tiene una formación alfrente y frente al hotel hay para comer y tienes un mall como a 5 minutos recomendado 100%"

"we had nothing"

"Place was awful. Didn't expect much at all, but far worse than I would have ever imagined. I plugged in the air conditioner and the outlet started to smoke Got a new room, should have gotten a different hotel Next room. Air conditioner couldn't be adjusted, the knob was broken. Turned on the microwave and blew a fuse. Tv wouldn't work"