West Springfield West Springfield Town Hall Hotels

"Staff was friendly"

"Spacious, clean room. Front desk staff was very friendly at both check in and check out. Decent breakfast with a good variety"

"Just make mandatory that they have to like mop the floors every few days or something my socks were black and it’s not even a carpet"

"Very nice location and the price through Expedia"

"The room is clean, comfortable with a coffee maker in room. Bed and pillows were extremely comfortable. The gym had all equipment and working order"

"Bed was comfy room was clean woman at front desk was cheerful."

"P"

"Amazing location. Quick check in and the room was great."

"The property is very old and doesn't seem to have been updated in a long time. The rooms are are not low cost and yet you don't get anything complementary besides the breakfast. The breakfast is basic like most other places. They do have a shopping nook that sells toothpaste, toothbrush, moisturizer etc. The room was alright, but mattress was not comfortable for me, the springs had lost a lot of its tension. The Wi-Fi in room stopped working after the first day. And finally I had to call multiple times to get the final invoice, seemed like an internal technology issue and they couldn't send the email out. Overall it was not a pleasant experience and I wouldn't go there again."