West Springfield West Springfield Public Library Hotels

"We prepaid for the room. We arrived at 11PM, tired after a long drive, and they had no room. We waited a long time while the night desk clerk cleaned a room. The room wasn't very clean."

"Room is clean and recently updated. Staff was extremely helpful and kind. Parking is easy and free. Did not have breakfast or eat at the hotel. "

"Cute place, I would come back."

"Room had no hot water broken shower tile falling off They had a hockey team there on the whole floor that was partying and they were fights with cops. All four rooms did not have hot water when we showed up one of the rooms had a broken toilet."

"Nice"

"Jay was very helpful and informative."

"So nice "

"The check in staff was not friendly or greet us upon arrival."

"Breakfast was cooked perfectly. Coffee not too strong not too weak. All the staff we encountered were very polite. Check in was a little had to understand because of the accent. Bar/restaurant closes a 11pm, just as we walked in from a concert. Nothing within walking distance was open at that time to eat."