Bay City White Birch Hills Public Golf Course Hotels

"The staff are very unprofessional and ignorant at the desk, not a good first impression on people that are coming there to book a room made me turn around and walk out"

"No complimentary breakfast. almost 200 per night and breakfast not included"

"The H hotel was absolutely amazing!!! We will definitely be back"

"Staff were very accommodating and helpful "

"For the price I would have went somewhere else but you live and you learn. I chose to pre-register to make check-in easier but DO NOT. It put TWO incorrect pending holds on my account (over $600 worth). They are aware of this issue and chose to not make me aware until I brought it up. The staff were pleasant but seemed lackadaisical. They are currently going through renovations so some areas are taped and tarped off. The pool no longer extends outside (which would have been nice to know beforehand!) and currently is replaced by a muddy patch. When we tried to visit the hot tub it was emptied. The room itself was nice and standard. Pretty view of the pond and golf course. The TV offered live/free channels (whatever comes with the TV) or you could screen-mirror your mobile device which I found a bit odd as usually there are more options."

"Room was great. Clean and presentable. "

"Clean beds, could drown in hot tub, bubbles so high. Bar to get in pool loose, almost fell. Kids getting swimming lessons?!"

"The breakfast was horrible. The eggs tasted awful, I do not know what the sausage was made of and the potatoes were not fully cooked."

"bathroom tub was dirty & had makeup residue in it. other than that it was a 9/10"