Newcastle-upon-Tyne Whitley Sands Hotels

"Great vibes staff excellent thank you "

"The space is modern and clean. Nice queen size bed, good kitchen setup, excellent modern bathroom with a decent size shower (yay!). My only complaint is that I couldn't get the temperature regulator on the shower to work properly. It would quickly get scalding. I found one of the house keepers and asked her. She had to investigate, but then later kindly slipped a note under my door explaining that I had to turn the bottom handle clockwise, that it was just sticky. I tried that, but it didn't work. Had to shower quickly so as not to burn myself. Other issue is that without a front desk, it's challenging to deal with such issues. Also, they did not clean the room, empty the trash once during my 6 night stay. All said, the place is great, and I would definitely book there again!"

"Avocado and poached eggs very tasty and very healthy. Parking was very convenient."

"It’s was very nice - missing a lightbulb and trash can needed to be cleaned out before we checked in - staff absolutely lovely "

"Nicely done out. A couple of issues in terms of equipment - only one mug so we had to go out and buy one the following day. Also no potato peeler, cafetière (coffee machine needed capsules which are more expensive to buy). The outdoor area could have been made more attractive. The alley at the back was full of rubbish. We did receive quick feedback to our concerns about the mug and the lockpad being left on the code. "