鄰近泰恩河畔新堡聖瑪麗燈塔酒店 | 熱門泰恩河畔新堡聖瑪麗燈塔住宿限時優惠每晚可低至 HK$380

「When we arrived we were told our room was no longer available due to a 'maintenance issue' so had to book somewhere else at the last minute. The lady that we spoke to was nice and did say they had tried to contact us during the day about the situation. However, checking the message we found in Expedia, it was only sent an hour before we arrived late afternoon. Not helpful when you are driving long distance. Might be a one off but, obviously, have to score the hotel low in this instance.」

「Lovely little boutique hotel with everything we needed for a short break. Highly recommendable!」

「地方较偏，早餐太差。」

「Room is dirty and the light of toilet out of order. The windows was all bird pee. Just god service at breakfast time」

「It's a fantastic place to stay, but the wallpaper which is fab could do with glueing down in the room we stayed in 132. Also herb sausage is not breakfast sausage, maybe do just pork or beef sausage. Everything else was fantastic lovely stay.」

「One of the best hotels in Newcastle city very clean and nice atmosphere, rooms are quite and clean, good amenities and excellent staff. Best in the price」

「Friendly staff. Comfortable room. 」

「It's a very nice hotel with plenty of charm and a really nice location. Cruise ships and other large ships come right past and it's not far of a walk to the main beach area and Pleasure Beach and was nice and quiet for our stay. Hard to fault the hotel in general. Breakfast was very nice as well. Staff were friendly. The rooms were roomy and looked nice but unfortunately the pieces didn't add up to what I had hoped for. It was a hot weekend and fortunately quiet so we could have the window...

「Room and bathroom was very clean. We arrived very late so the access codes were messaged to us following a call. Very thoughtful 」

「Had to put a complaint in」

「 Stayed 31 Oct–1 Nov 2025 at Any One Apartments (booked via Hotels.com). The experience was disappointing from arrival: waited ~15 minutes outside due to lack of staff support and found access confusing with multiple locks. The listing was misleading—what I expected to be a self-contained apartment had key facilities (sofas/TV) in a communal area, and the room itself was very small. The shower was lukewarm and the holder broken, so it had to be handheld. The bed was too small for a 6-ft adult....

「Better than expected - lovely building well maintained. Very clean.」

「Staff is good」

「The whole process of being able to stay there was awful. I had emails asking me to verify my identity but no correct link sent. I was threatened with a cancellation without refund desite the fact they had not given me the opportunity to do what they asked. Having finally been sent a link I verified and arrived to be told this was very common. At the property Fire Doors were constantly janmed open.」

「Facade looks great like reception and front room/restaurant. However, reception staff not engaging at all. Contacted the hotel for a request as celebrating a special day but no response nor from the reception when checked-in. Room is dated and dusty - cupboards/wardrobe has been forgotten together with the skirting boards on the hallways. Breakfast is appalling. Hash brown tasted like fried from an old oil with varied flavours. Food was not topped up. Enquired for a top up for a croissant but...

「Clean tidy rooms, staff where lovely and friendly food was nice and good parking for your car.」