Wilkes-Barre Hotel with Pool

"Clean room and excellent service"

"Great place for the family."

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"Break"

"Clean room and bed were comfortable! Breakfast was simple but ample. The price was right@"

"The staff we very friendly and helpful!"

"Room was very nice and clean! I had a nice view of the parking lot and the trees. I don’t gamble so I spent most of my time utilizing the other property amenities such as the horse race and the food (and the comedy club which was hilarious ). No complaints there. It was kind of annoying that I had to provide by ID whenever I went to get food but I get it they don’t know I’m staying there or not gambling so it’s fair for everybody. I will definitely be back very soon I had an overall great time "

"Check in staff were great. It was one night stay. Toilet did not work next morning and overflowed onto floor. So grateful we showered first and could use toilet in lobby. Check out staff seemed disinterested in how disturbing or disruptive that was to our experience . Did not offer consolation or apology as if this happened often or was every day normative experience! Only asked if everyone was out of the room. which grossed us out more. Wondering how many guests have used their towels to clean that bathroom floor from toilet water and how many of same towels are recycled for us to use for showers face cloths etc. how many overflows and how clean is that floor? Rugs had stains. If it weren’t for toilet overflow we’d check it off as an average stay in an average hotel. Cost did not match that experience. Best part was check in staff and convenience off of HWY 81. The ratings showed high number but this appears to be massively inflated. My rate is solid 7"

"Elevator was malfunctioning all weekend- after several reports made to the staff they let it remain in service. "