“Check-in was very easy and quick. We received complementary pick from Wilson airport with a driver standing there with our name (wonderful) and complementary early access to our room!
Internet is good, the beds and shower are excellent, the complementary breakfast is great. We had the best night’s sleep of our whole trip.
We love this hotel and this is our third stay here. ”
“I booked this hotel last-minute when my private guide had a family emergency, so I had to fly from Mombasa to Nairobi and completely rework the last 6 days of my trip. Since I had only planned to be in Nairobi to fly in and out, I hadn’t done any research on where to stay. Fortunately, Razana was a great choice! The room was big and beautiful, the perfect retreat after a chaotic day in the city or a long safari tour. The shower is amazing, minifridge was helpful, loved the sitting area and desk……
“This hotel has the friendliest and most helpful people working there. They all seemed to want to make our stay the best it could be. The hotel is so comfortable and welcoming and I loved it.
The one down side was the steak I ordered which was chewy and inedible - disappointing as it wasn’t at all cheap.
I would definitely return but just not order steak.
”
“We are tourists for kenya safari, and of course no one will wear formal clothes like businessman. unfortunately hotel people have smile faces to everyone who wearing business suit but not interesting to even say hello to us who wearting jeans and tshirt. that's really not a good experinece in Nairobi. But, there something that I should mention hear that we used the hotel limousine for one day the driver is extreamly good and warm hearted.”
“Let me tell you, this place is fantastic! There are several Lodging characteristics that I look for when choosing a place to stay. I am very particular about having certain items while traveling. I am a consummate way over packer due to this fact. (Camping electric stove burner, toaster, cups, ect. Can be found in my Luggage) This Hotel made me sorry that I over packed. They had everything that I needed!! And more!
In the past few months I have stayed at comparably priced Hotels in Costa Rica,……
“Capital Heights Hotel was an unexpectedly great find. The rooms are clean and nice. Location is convenient. The hotel itself is gated. I ended up extending my stay by a day. ”
“My stay here was simply amazing. Property could use a face lift but I’d still rate it a 5 star for services offered and security. We were booked for 17 days with my family and we were in and out between safaris etc. Affordable laundry services on site , affordable meals on site and convenience to malls etc. I would definitely recommend and stay here again. ”
“Super friendly personnel, The hotel is very safe but you need to take Uber or other transport to get around. But Nairobi in general is like that. The quality of the food in the restaurant could be improved!”