北京银泰中心附近酒店

"非常棒！"

"櫃枱職員服務有禮貌, 執拾房間的職員主動及勤快。餐廳整潔。酒店位置非常理想, 門前有一個較大的停車空間, 网約車停靠十分方便。馬路對面有7-11便利店, 補給零食小食十分容易。"

"服務態度很好"

"Breakfast is good and many choice. Hotel is clean and tidy. Staff nice and helpful. When ask some tour place, they are helpful and provide the map for Beijing. It's very nice. And nearby a lot of shopping mall. And MTR station not very far. Will stay again when next travel."

"設施很舊 ； 企在大堂職員 只企在大堂， 叫他幫忙說不是他負責。 五星級酒店呀。 酒店外賣沒機械人送， 連平價酒店也做到比他好。 所以設施及管理 不好。 但價錢貴 "

"早餐選擇多"

"All staffs are unprofessional, rude and inefficient. As a five star prestigious hotel, I am shocked to experience such nonsense during my three-night stay! When I entered the room, it was so dark that I had to use my mobile phone’s flash light to turn on the master switch. I then called the reception to help, yet they took 45 minutes to send a technician over. The worst awaited and the technician dared to ask us to bear with the dimmed room!!! I went to the reception right away and requested to change a room and took another 30 minutes before we settled down…The check in experience was horrible and lousy. Furthermore, the breakfast buffet was not up to standard and we had to ask three times before they refill food items. The most ridiculous thing was the staff did not take us serious before we complained to the manager; they even joked and laughed between themselves which was ridiculous. Stay away from this awful hotel if you can!"

"我是中午到店的，很快安排了房間。很溫馨，有回家的感覺"